Fred&Noah Reviews 

560
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful clothing designs, noting that the items are very comfortable, durable, and wash brilliantly without fading. Consumers also highlight the exceptional quality, vibrant prints, and soft fabrics of the products, making them a staple in children's wardrobes. Some people also felt that the customer service and delivery were consistently prompt and helpful. Reviewers appreciate the lovely packaging and personal handwritten notes included in their orders. Potential buyers love supporting this fantastic family run business because the staff always goes above and beyond to assist with any enquiries.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting how well items wash and wear over time while... See more

Quality

Users describe positive interactions with quality, noting that the clothing and accessories feature... See more

Order

Reviewers highlight positive aspects of order, frequently expressing immense satisfaction with fast delivery... See more

Staff

People report positive experiences with staff, describing them as a fantastic family run business that... See more

Customer service

Reviewers mention high satisfaction with customer service, consistently praising the responsive, friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We bought our son a plushy personalised duck for his first Christmas and he LOVES it. Hebsso attached that Quack ended up being one of his first words. He plays and cuddles with it every day and I f... See more

Rated 5 out of 5 stars

Fred and Noah is a staple in my daughter's wardrobe, the prints are such fun designs and they wash and wear brilliantly - no fading at all. The sizes are generous and comfortable to wear. The outlet i... See more

Rated 5 out of 5 stars

Have placed a few orders over the years and the quality of the clothes is fantastic! Have purchased the personalised PJs this year for the kids Xmas Eve box’s and they are absolutely gorgeous! Have ju... See more

Rated 5 out of 5 stars

Amazing family run small business, who go above and beyond for their customers. I’ve ordered multiple items over many years, from new baby gifts to clothes for my own kids, and the quality, design and... See more


Company details

  1. Baby Clothing Shop
  2. also in
  3. Children's clothes shop

Written by the company

Fred & Noah are a luxury British brand specialising in Unisex children's clothing and accessories Made in the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

560 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(560)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing products and fantastic customer service

I have just received my first order from Fred and Noah and I am thrilled. We ordered the mermaid swimming costume and it looks even better in real life, the quality is amazing. I loved the personal touches to the parcel and the customer service is second to none. Have got my eyes on lots more products. Thank you both for a great service!

8 July 2025
Unprompted review
Rated 5 out of 5 stars

BEST small business clothing range we…

BEST small business clothing range we have ever found!
Not only is the quality and the fabric of the leggings and coats amazing, the choices are just what we love to ensure our little ones can be stylish and comfy throughout their younger years!
Customer service is brilliant! Always a reply instantly!

I ordered two pair of leggings on Monday morning at 10am and they were dispatched at 11am to ensure they arrived for our special event. They were posted by royal mail on Tuesday Morning :)

Thank you so much again Fred and Noah! Xxx

7 July 2025
Unprompted review
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Reply from Fred&Noah

Thank you so much for this 5 star review ! I had to call the whole team over to my desk to come read it as it really is a team effort. I am so glad Royal mail aren't cramping our style and working slowly and you got your order next day!
We really look forward to serving you again really soon.
Katy -Team F&N

Rated 5 out of 5 stars

The BEST small business!

The BEST baby and children’s clothes! Unbelievably soft, comfy and durable. My daughter is a bum shuffler and Fred and Noah’s leggings, dresses and play suits are the ONLY items of clothing that haven’t worn, faded or ripped. The designs are gorgeous and we always get so many lovely comments about them. Such a wonderful small business with their customers at the heart of everything they make and do.

7 July 2025
Unprompted review
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Reply from Fred&Noah

Oh Katie, where do i start ? Firstly thank you for taking the time to leave us this review, honestly it hands down makes our day.
I am so happy you love the quality of our clothes, as you know it's not only customer service we want to be the best at but also the quality of what we make too. Thank you again and i'll keep a look out for your next order 👀
Katy - Team F&N

Rated 5 out of 5 stars

Fab business

I’ve ordered a few times and the quality is excellent. Lovely family business with really good service. My granddaughter loves their dresses.

4 July 2025
Unprompted review
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Reply from Fred&Noah

Thank you for this 5 star review Kim, I am so pleased your grandaughter loves our dresses! We are just working on our christmas designs so i hope to see your name pop up again later in the year with another order
Katy - Team F&N

Rated 5 out of 5 stars

Genuinely lovely company

I’ve ordered a few times over the last few years and I’ve always been really impressed with Fred and Noah. The range of prints and the quality of the products is always amazing. It’s a genuine family-run business and the founder is so relatable on social media, posting about real life. Big shout out to their amazing customer service team too- five stars!

2 July 2025
Unprompted review
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Reply from Fred&Noah

Thank you for this generous review, I made sure the whole team took the time to read it as it really is a team effort.
We really look forward to serving you again really soon
Katy - Team F&N

Rated 5 out of 5 stars

Perfect from start to finish!

My first personalised experience with Fred and Noah was perfect. From start to finish Nat kept me up to date and even designed the product herself - quality service and a product we love! Thank you!

20 June 2025
Unprompted review
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Reply from Fred&Noah

Hi Helen, Despite Nat being super busy doing "business stuff" these days she still loves to get hands on and make the odd order herself.
Thank you for this lovely review, we really look forward to seeing you return soon.
Katy - Team F&N

Rated 5 out of 5 stars

High quality, best patterns around!

Gorgeous clothing, the highest quality finish and my kids love all of the amazing prints! Sizing is great and they truly last

16 June 2025
Unprompted review
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Reply from Fred&Noah

YAY to all of this 🙌 Thank you so much for the kind review Emily. We really look forward to your next order
Katy - Team F&N

Rated 5 out of 5 stars

Very happy

So happy with my first order with Fred and Noah. Customer service was fantastic! Our personalised pyjamas arrived beautifully packed and they are fabulous quality. Will definitely be ordering again.

2 June 2025
Unprompted review
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Reply from Fred&Noah

Thank you so much for taking the time to leave this kind review Emilie. We work so hard every day to make sure every aspect of our business is the highest possible standard , so for you to recognise this means so much.
We look forward to serving you again really soon
Katy - Team F&N

Rated 5 out of 5 stars

I feel part of the family!

Absolutely team Fred and Noah here! I’ve loved the designs and quality for a long time, but I especially love that nothing seems too much trouble. They’re a business and don’t need that approach and yet by having such a human and kind culture means I keep coming back. Thank you!

9 June 2025
Unprompted review
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Reply from Fred&Noah

VIRTUAL HUGS ----- 🤗 Thank you so much Jenny!
We can't wait to serve you some more of this really soon
Katy - Team F&N

Rated 5 out of 5 stars

Great

I have bought a fair few bits for my girls from here all good quality!

5 June 2025
Unprompted review
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Reply from Fred&Noah

YAY to this 🙌 Thanks for the kind review. I hope to see you return really soon
Katy - Team F& N

Rated 5 out of 5 stars

My favourite small business!

We have been a loyal Fred and Noah customer for a few years now! Special birthday gifts, new baby gifts, bags and clothes for my own children. They are just the best!

5 June 2025
Unprompted review
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Reply from Fred&Noah

Thank you so much for this INCREDIBLE review !! We really look forward to seeing your next order come through and serving you again .
Katy - Fred & Noah

Rated 5 out of 5 stars

Fantastic designs at Fred and Noah

Fantastic designs at Fred and Noah. Quality is fantastic too. Always get asked when my children wear their Fred and Noah items. Great small business I like to support.

30 May 2025
Unprompted review
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Reply from Fred&Noah

So lovely to read this, thank you for taking the time to leave us this kind review!
Katy - Fred & Noah

Rated 5 out of 5 stars

I purchased some children’s clothes…

I purchased some children’s clothes recently and upon receipt I was so pleased with them. The quality of them is very good. My granddaughter is also over the moon. I’d ordered the cat print dress and leggings. She is obsessed with cats. We now have to bribe her to take them off to go to bed. Thanks F&N very happy grandma and granddaughter.

28 May 2025
Unprompted review
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Reply from Fred&Noah

Thank you so much for this positive review, i don't blame your grandchild not wanting to take them off (they are super comfy). We really look forward to your next order and serving you again.

Katy - Fred & Noah

Rated 5 out of 5 stars

Absolutely fantastic company

Absolutely fantastic company. I have bought children’s clothes from them many times and in my opinion the best around! If you ever need to contact anyone at F&N they have a great little system and resolved my Query quickly and effectively.

28 May 2025
Unprompted review
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Reply from Fred&Noah

Thank you so much for your review, I am so pleased our customer service is hitting the mark and exceeding expectations. It is so important for us to have happy customers.
Thank you for supporting our small business

Katy - Fred & Noah

Rated 2 out of 5 stars

Inconsistent sizing and expensive delivery/returns

Unfortunately I’m rather disappointed with my last order. The sizing of one of the 7-8 dresses was smaller than the 6-7 we already own around the waistband making it unwearable. With having to pay delivery and returns cost, it has been very expensive. I understand it’s a smaller business but you wouldn’t expect sizing to be that wrong and when I queried with a photo showing the significant difference I was told it was normal for sizing to vary as they are made by different machinists 😢

Since leaving the review, I have now been offered some more options (see below) with regards to if they find the dress to be incorrectly sized when they receive it back so this is looking more hopeful.

3 May 2025
Unprompted review
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Reply from Fred&Noah

Good morning Zoe, I was really surprised to receive this review after our email conversation yesterday.

To add some context to this, you emailed in to say that there was a discrepancy in sizing between two different dresses, we explained that our clothes are made in small quantities by different machinists and that there can be small variations in size but this is always within a 5% tolerance.

We asked you to return the dress to us so that i could measure it and determine whether or not there was a issue with the sizing. We explained that if we found an issue with the size that a new dress would be sent out to you at our cost and all of your postage costs reimbursed. We explained that if the dress measured correctly we would still send you a new dress at our cost but not reimburse your postage costs for sending the dress back.

As soon as your dress is received it will be inspected and measured and either way you will have a dress you are happy with the very next day.

Kind regards
Natalie - Owner Fred & Noah

Rated 5 out of 5 stars

Excellent customer service as always!!

Received my order today. Thank you so much for fulfilling the order with the emoji shorts. My son loves them.

Brilliant customer service as always. Look forward to seeing the new trousers.

16 May 2025
Unprompted review
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Reply from Fred&Noah

Kathryn thank you so much for this kind review, the Emoji shorts are one of our best sellers this year 😄 I look forward to your next order and serving you again.

Katy - Fred & Noah

Rated 5 out of 5 stars

A good company to deal withMy first time buying with Fred and…

My first time buying with Fred and Noah, it won’t be the last! I purchased a hoodie for my grandson, unfortunately the colour I had chosen was out of stock, I was contacted and offered alternatives which I was happy to do. The hoodie arrived a couple of days later beautifully packaged, the hoodie itself is a lovely colour, the material is soft to the touch, the size looks right, I am delighted! Thank you

7 May 2025
Unprompted review
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Reply from Fred&Noah

Wow thank you so much for the kind review, especially after we were unable to make your first choice. I really look forward to seeing your name pop up again on our system and impressing you even more
Katy - Team F&N

Rated 5 out of 5 stars

We love Fred and Noah

I've made multiple orders from Fred and Noah and I absolutely adore the design, quality, and wearability of their clothing. Finding a brand that offers an alternative to the usual navy, khaki, black, and grey that boys are offered has been a a breath of fresh air, and my little boy loves the the designs (particularly his Retro Dino ensemble). Customer Service is also great, and on the 2 occasions I've needed help with an order, the team have been quick to respond, helpful, and friendly.

6 May 2025
Unprompted review
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Reply from Fred&Noah

Maxine, I had to share your review with the whole team as it really is a team effort here at Fred & Noah. Thank you so much for taking the time to leave this for us and we look forward to serving you again soon.

Katy - Team F&N

Rated 5 out of 5 stars

I love Fred & Noah!

I love Fred & Noah!! Their patterns are so unique and the material of their products are such great quality!! Absolutely amazing buisness!!

2 May 2025
Unprompted review
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Reply from Fred&Noah

Thank you SO much for this kind review, we are so proud of what we do here at Fred & Noah so when it's recognised in this way it makes it all worthwhile. I look forward to your next order and impressing you all over again!

Katy - Team F&N

Rated 5 out of 5 stars

Incredible customer service and product!

I private messaged on the off chance to see if they had an xl muslin item that was showing out of stock, they had one left. The quality is truly amazing and the print is absolutely stunning. Their customer service is incredible and personal too. Fred and Noah xl muslins 1000% have my vote as the best there is!

2 May 2025
Unprompted review
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Reply from Fred&Noah

Thank you so much for the kind words Kat, we work really hard to make sure every aspect of our business is 5star and it looks like we delivered on this occasion. Thank you for shopping with us, it means the world

Katy - F&N

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