freedomcosmetics.co.uk Reviews 89

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The customer service was outstanding from initial purchase right through to delivery, Olivia was so attentive she made the purchase so easy. As for the product it is fantastic they are waiting to be g... See more

Rated 5 out of 5 stars

Just happened to stumble on this shop while in Newcastle for the day out. Now, I am hooked! I especially love the sugar scrub bars. Delicious smelling, soothing and refreshing products which are easy... See more

Rated 3 out of 5 stars

Great range of products that I was keen to try. Sadly, my order got lost in the post and never arrived. On the positive side, no quibbles and quick action from Freedomcosmetics in refunding me

Rated 5 out of 5 stars

I have been a regular customer of Freedom Cosmetics as far back as its launch during the pandemic. I swear by the products. I recently purchased and have been using the Terra Balm. To my surprise, it... See more

Company details

  1. Beauty product supplier
  2. Health and beauty shop

Written by the company

Our Freedom Story Freedom Cosmetics develop honest and artisan cosmetics at the foot of the Mourne Mountains in Ireland. All our products are natural, organic and cruelty-free. All ingredients are from sustainable resources and packaging is plastic-free and bio-degradable. Olivia Sherry-O’Reilly was inspired to start Freedom Cosmetics in 2020, deeply concerned about the chemicals, plastics and toxic materials that are ever present in our daily lives. With a desire to create products that are safe, nourishing and free from harmful chemicals additives and plastic, the skincare range was born. Our skincare products offer freedom. Freedom from preservatives additives and plastic. Fully free - no chemicals, no palm oils and no preservatives. Let your skin breathe again.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

89 reviews

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Rated 1 out of 5 stars

Its been over a week and I'm yet to…

Its been over a week and I'm yet to receive my order

1 December 2025
freedomcosmetics.co.uk logo

Reply from freedomcosmetics.co.uk

Hi Angela. Your order was sent on time. You were emailed the tracking number. It is Christmas time and post runs slow. You never contacted us to say you hadn't received it. If you had i would have gone out of my way to sort it for you. I would have resent it and refunded you But you would rather do a 1 star review.

Rated 5 out of 5 stars

The customer service was outstanding…

The customer service was outstanding from initial purchase right through to delivery, Olivia was so attentive she made the purchase so easy. As for the product it is fantastic they are waiting to be gifted and the aroma is consistently filling my back room I would highly recommend this little company they were second to none. Thank you again for a smashing product. Keep up the good work.

6 November 2025
Rated 5 out of 5 stars

Outstanding customer service from…

Outstanding customer service from initial order right through to me being in receipt of the items. Nothing was too much. Please accept my thanks and keep up the good work a real pleasure to deal with you.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

These products are a real pampering treat!

Just happened to stumble on this shop while in Newcastle for the day out. Now, I am hooked! I especially love the sugar scrub bars. Delicious smelling, soothing and refreshing products which are easy to order online if you are not a local customer. Planning to order some items for my team as a Xmas treat!

29 September 2025
Rated 5 out of 5 stars

10 out of 10 from me!!!

I don't often write reviews but I feel so positive about these products I wanted to let you know! This is my second purchase of the Hynos Magnesium Balm. Originally bought for my teenage son who suffers from restless legs at night in bed. This balm has really improved his condition and he finds it easier to settle to sleep once he rubs the balm into his calves. I also bought another little pot for the rest of the family. I also purchase the Lemon Shampoo Bar and used it today! (First time using a shampoo bar, never was convinced it would lather well enough in my thick hair) But, I loved this shampoo bar, it lathered so well, plenty of foam and smells amazing!! I think I'm converted! Love these products!! 10/10!

16 August 2025
Unprompted review
Rated 5 out of 5 stars

Great soap!

I visited this wonderful shop while visiting Northern Ireland with my sister and fell in love with their soaps. I owned a soap shop for years, so I love trying small soap shops. The owner was a delight, and all of the soaps have a great lather. They last a long time, and smell fantastic! One of my favorite bar soaps I have tried.

8 April 2025
Rated 5 out of 5 stars

Fast

Fast, reliable service and I was kept updated during delivery process. Soap is lovely and kind to my skin, I would certainly purchase again/recommend to others.
Overall very well done!

4 April 2025
Rated 4 out of 5 stars

items sent promptly.

items sent promptly.
I like the deoderant but the downside to it is sometimes it can be hard to push up and it sometimes doesnt stay in position, meaning i have to push it up again

21 March 2025
Rated 5 out of 5 stars

The best sleep…

I can’t remember when I’ve had better sleep than after using the wonderful magnesium balm. It is truly a miracle cream. Love the rose scented products too. Just wonderful stuff and I love that it’s made in NI.

20 March 2025

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