Just purchased the Ranger Air M-540 and having ridden over 100km in the first few days, I can genuinely say it's great so far. It has a lots of power when both motors are operating and the range ha... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
FREESKY has spent 20 years pioneering the R&D and sales of electric bicycles, driven by a vision to create eco-friendly transportation without sacrificing performance or style. Over time, we’ve grown into a trusted manufacturer known for integrity, innovation, and a commitment to excellence. Our official brand store: www.freeskycycle.com, features our latest products and connects a thriving community of passionate riders.
1500 N GRANT ST STE R, 80203, DENVER, United States
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have the purchase of the Swift Horse Pro X-6E and it's just wow the power of the engine is incredible the suspension excellent you can make the purchase without worries I recommend it and the customer service is also excellent, do you have any questions? They respond quickly. Go freesky

Reply from FREESKY eBike
Bought this for my adult son last fall who loves it. It gets him all around town.

Reply from FREESKY eBike
I researched for months on e-bikes and after talking to Freesky owners I purchased the Swifthorse .
It came well packaged and assembled with minimal effort in about a hour.
I’m 64 and always been an avid rider and outdoorsman.
I ride regularly averaging 20miles per ride and the battery life never went below 60%.
Most rides our local footpaths, wooded trails and rails to trail paths.
The ride is smooth (I did upgrade the rear shock for my weight).
I’ve got many compliments from fellow bikers.
I have a few night rides and love seeing deer on the trails.
My wife just recently retired and I purchased a wildcat stepthru for her birthday.
We look forward to next season of riding the weather in Pennsylvania is a bit cold .
We added racks ,mirrors and bags for longer rides.

Reply from FREESKY eBike
I am happy with The Swift horse e-bike from free sky. It's my first e-bike. And if I ever replace it, I will replace it with another free sky upgrade. But this should last me for years. It gets me around town almost as fast as traffic sometimes faster just depending on the situation and it's comfortable and reliable and safe. I am very happy with this Brand of e-bike. I would definitely buy the same brand if I ever have to replace this one.

Reply from FREESKY eBike
I’m from the US and have worked with Horlan for almost two years. Between my friends and I we have now purchased 17 FREESKY bikes. Horlan has always delivered exactly what we have ordered.

Reply from FREESKY eBike
Great EBike! The powerful motor takes me anywhere and I’m a big guy! There was a small mix-up with the order and the reps at FreeSky made it right in a hurry. Buy with confidence.

Reply from FREESKY eBike
Freesky has been a great partner for us. We have 3 stores and they have shown more support than any other brand in the market.
We have been able to grow our business thanks to them
100 % recommended

Reply from FREESKY eBike
Freesky has been a great company, their bikes work amazing, they have the BEST customer service, with no issues reaching out to them. Any problems I may have came across, they would send me the right replacement part and get me back on the road ASAP. They are Friendly people, they make sure their customers are comfortable with their products, and keep everyone happy!

Reply from FREESKY eBike
I love this ebike. It climbs like a mountain goat! Goes around a motorcycle track and hills like nothing. If you add a 11/38 rear cassette it drops all ghost peddling and makes all gears usable. Highly recommend this very fun bike.

Reply from FREESKY eBike
Swift Horse Pro. The bike arrived on schedule. It was easy to assemble. The battery lasts longer then my friend's ebikes. It has lots of power
It is fun to ride. I had to make a minor adjustment to the derailer so it would shift into 7th gear. Not a big deal. I like this bike. When I get one for my wife, it it will be a Freesky.

Reply from FREESKY eBike
Support was quick to let me know of any possible issues (my bike was on presale and Amazon kept cancelling the payment).
They shipped it wicked fast once it released, and it was already mostly assembled. It rides great, and can handle the snow quite well!

Reply from FREESKY eBike
Freesky makes excellent powerful e bikes built with quality. They have very long range. Comfortable ride. The brakes work well and stop the bike very quickly paint quality is great and they look amazing. I would highly recommend

Reply from FREESKY eBike
My husband bought me a swift horse e-bike for Christmas. I am pleased with the bike, however, we have purchased our e-bikes through an authorized dealer, and we are not getting the support from them as promised. But, Chloe(Rep w/ Freesky has been supportive and understanding with our questions, comments and concerns.

Reply from FREESKY eBike
Awesome service great bikes i own the Eurostar with un locked controller reach speeds 40mph

Reply from FREESKY eBike
Bike is lots of fun and customer service is great. We got the Swift Horse. It’s built like a tank but is still really fast.

Reply from FREESKY eBike
I purchase the Swift Horse horse for my son as his friend has a similar model from Freesky and loves it after 2 years now. The bike is a quality build, rides well, easy to configure and use. We experienced a minor issue, and reached out to customer service. We worked with Ande to troubleshoot, land on a solution and get back on the road again. Would highly recommend the purchase based on their level of engagement to ensuring customers are supported.

Reply from FREESKY eBike
Awesome company and Greatest Customer service

Reply from FREESKY eBike
After a lot of research I chose to buy a Freesky Swifthorse with the ultimate package. I placed my order and received my bike within 5 days! (I'm in Canada) It was well packaged and assembly was easy. After making a couple modifications and setting the bike up to my liking (with the help of Freesky's awesome customer service staff!) I've found this bike to suit my needs perfectly. Not only is it a great looking bike (I get compliments on it all the time) it's built to last & rides like a dream. Lots of power for the hills & the full suspension gives me the comfort I need for long rides on rough roads & trails. The battery gives me more than enough range for any rides I choose to do. The 26x4 inch fat tires add to the comfort and stability of the bike and the hydraulic disc brakes have plenty of stopping power. This is truly a great bike and I highly recommend it! Freesky...Go anywhere!

Reply from FREESKY eBike
I had zero problems with free sky. The bike is everything I expected it to be I’m 67 years and my Eurostar ultra has been a game changer for me. Well, done, free sky I would recommend this company to my friends.

Reply from FREESKY eBike
I have a Eurostar and l just love it very fast reliable sturdy l ride it every day just can't get enough of it. I had a e bike it was called Magnum Peak 750w nothing but problem after problem with it
The Eurostar freesky is the best e bike l have had ❤️❤️❤️ l get so many compliments on it Thx.s so much for making a OSSUM e bike

Reply from FREESKY eBike
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.