Image was a little blury, which wasn't the case when I printed it myself on plain paper, or some photo paper which I had at home. I only turned to using a company to print because my new printer left... See more
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Company details
- #38 of 38 best companies in Photo printing service
- #2 of 2 best companies in Passport Photo Processor
- #15 of 15 best companies in Picture framing shop
Written by the company
Thousands of people around the UK use FREESNAPS every year. Our features and integrations allow you to print your precious photos directly from your mobile phone, quick turnaround time and free delivery makes us a market leader. FREESNAPS has been around since 2008. The company started slowly in a small town in UK. Now we’re sending photo products far and wide, and we love how quickly we’re growing. We see our website as the heartbeat of our business, creating innovative products that empower our customers to be more creative.
Contact info
United Kingdom
- freesnaps.co.uk
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Reply from Freesnaps
Don’t buy from here!
Don’t buy from here!
Ordered my phots ages ago, should have read the reviews first about freesnaps. replies are super slow and I’m still waiting for the photos I ordered them last Friday for next day delivery nothing came got some emails saying it’s coming via Amazon shipping then shortly after it said it’s been cancelled and I need to contact freesnaps. Now that I’ve looked through the reviews I can see that it’s a reoccurring issue of theirs.

Reply from Freesnaps
My order never arrived
My order never arrived despite the tracking saying it was delivered. Customer service were very unresponsive.
Reply to company: As stated above, despite the order saying it was delivered, I was in all day and have direct eyeline to my driveway. No one even approached the driveway at the time of the supposed delivery and my dad was in the driveway at that point and no one delivered anything. The package has either been delivered to the wrong address or the courier has lied. Either way I would like a refund as it is now too late and I needed the photos by today.

Reply from Freesnaps
took my discount off before i payed
took my discount off before i payed. sent multiple emails saying this. haven’t heard back. for next day delivery came 3 days later

Reply from Freesnaps
Excellent efficient service.
Excellent efficient service.
Easy to use website. Very quick delivery and very reasonable prices.

Reply from Freesnaps
I wasn’t sure what to expect ….
I wasn’t sure what to expect as I’m a first time customer. However, I was extremely pleased with the product, pricing and delivery. Will definitely be using this company again.

Reply from Freesnaps
Did not believe I would receive free photos, but I did! Was surprised to get such a good offer…
Was surprised to get such a good offer of free photos and didn’t believe it until they arrived . They’re very good too.
However, I struggled to make a book. I couldn’t get the photo I wanted on the front cover, tried various ways but it just wouldn’t do it, so gave up. I have made books with other companies and not had this problem.

Reply from Freesnaps
Awful experience with Freesnaps.co.uk
Awful experience with Freesnaps.co.uk
Photo quality was so poor it rendered them un-useable and I had to go back to Boots instead. Got 22 "free" snaps which actually cost £4.99 postage so now £4.99 out of pocket. Complained to them and their reply was that the printed image will never be as good as in the actual photo due to the calibration of the printer. Odd that other Companies I have used, including the self serve machines in Boots all print true. Total waste of money. Would avoid at all costs.
Great and easy to navigate website
Great and easy to navigate website, simple and hassle-free.
The photos are of excellent quality and value.
Thank you.

Reply from Freesnaps
Fantastic service can not fault it and…
Fantastic service can not fault it and the quality is superb.

Reply from Freesnaps
Can't fault the ordering process nor…
Can't fault the ordering process nor the speed of the delivery. The only thing I'd say is that the frame is a bit basic. Otherwise great service.
Excellent service
First time using very impressed, very easy to use site super fast delivery photos good quality will definitely use again

Reply from Freesnaps
Photos never arrived (Ordered 9 days…
Photos never arrived (Ordered 9 days ago)
I did try and check the tracking and it said it was sent last Thursday (5 days ago) but via Royal Mail and no tracking ?!? LOL
I also tried to contact them via the email address provided with my order but received an undeliverable. Will keep trying to get the photos or my money back.
Update: They want me to send an email but never provided an email address! Freesnaps if you see this message kindly confirm email address!

Reply from Freesnaps

Reply from Freesnaps
Didnt get next day delivery so I…
Didnt get next day delivery so I requested refund from PayPal which I got but if I need to pay for the prints I will but not the postage. I ordered thurs and got sunday late afternoon, that is not next day delivery.
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