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Free the Sheep Reviews 203

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 196 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the products, describing them as well-made, soft, and comfortable, often exceeding expectations. Many people appreciate the perfect fit and the soothing, stress-reducing qualities of the items, making them ideal for various situations. The user experience, from ordering to receiving the product, is frequently highlighted as smooth and efficient, with many noting quick delivery and careful packaging. However, some reviewers experienced issues with delivery times, with orders taking longer than expected or promised, leading to frustration. A few customers also reported missing items in their orders or receiving products that were a touch small, despite ordering their usual size.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with its comfort, warmth,... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the exceptional softness, comfort,... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some experiencing fast and hassle-free... See more

Order

People report ambiguous experiences with order, with some finding the ordering process easy and quick, and... See more

User experience

Customers consistently note positive experiences with user experience, finding the product comfortable and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As someone who has recently had a superpubic tube installed (direct to bladder) I'm essentially living in this thing for the next 4 months while I recover. It's really perfect for my situation, and I'... See more

Company replied

Rated 4 out of 5 stars

I canceled my order before they sent me the tracking number, since the delivery time would be a bit too long for what I needed. The first reply was “we can’t because your order is already in the que... See more

Rated 4 out of 5 stars

Very nice quality, shipping time is as mentioned in the website The price range even with discount is on the expensive side so maybe you can adjust your prices

Company replied

Rated 5 out of 5 stars

I got the 2 hoodie bundle for my boyfriend and I for his birthday. As soon as he picked it up, he was incredibly happy with it. The hoodies are extremely comfortable and warm and provide such a wonder... See more

Company replied


Company details

  1. Clothing Shop
  2. Men's clothes shop
  3. Ladies' clothes shop

Written by the company

Free the Sheep makes premium, anxiety-relief loungewear inspired from the growing Mental Health Movement across the United States. We are pushing past the norms of just throwing together "comfy clothes" that you have lying around and building towards a new perspective on loungewear that also supports a meaningful cause. Free the Sheep is based in Newport Beach, California, and develop seasonal lines of products that change accordingly while maintaining their values.


Contact info

4.0

Great

TrustScore 4 out of 5

203 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Softest blanket hoodie ever

Softest blanket hoodie ever, arrived faster than expected which is always a plus.

14 April 2026
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Reply from Free the Sheep

We're happy to hear that you find our blanket hoodie so soft! We appreciate your positive feedback and are glad it arrived quickly for you.

Rated 1 out of 5 stars

from the time of ordering to the time…

from the time of ordering to the time of delivery is far too long. I cant get a parcel from the UK (England) If I order on Monday night Melbourne time it will be on my doorstep Friday of the same week.
Why cant you people do that ?
Three and a half weeks from the time of order is NOT acceptable in this day and age.
LIFE you game to Western standards.
I will not shop with you again.
This is the second order of mine that this has happened with.
Also make your tracking system more accessible not every one has access to your system, ok

11 April 2026
Rated 5 out of 5 stars

Good quality 👌

The product was delivered safely as promised. Really good quality. Might order again!

11 April 2026
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Reply from Free the Sheep

We're happy to hear that the product was delivered safely and that you found it to be of good quality. Thank you for your positive feedback; we appreciate it!

Rated 4 out of 5 stars

Very nice quality

Very nice quality, shipping time is as mentioned in the website
The price range even with discount is on the expensive side so maybe you can adjust your prices

11 April 2026
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Reply from Free the Sheep

We're happy to hear that you appreciate the quality and shipping time. We value your feedback regarding the price and will consider it as we review our pricing structure.

Rated 5 out of 5 stars

Quick delivery and I LOVE the product

Quick delivery and I LOVE the product. so warm, cozy and comforting

14 April 2026
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Reply from Free the Sheep

We're happy to hear that you love the product! Thank you for letting us know it's warm, cozy, and comforting, and for the quick delivery feedback.

Rated 1 out of 5 stars

its just a giant sweater.

its just a giant sweater.
plus, it is warm
negative, doesnt change mood or help in anyway in that regard

14 April 2026
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Reply from Free the Sheep

Hi there,
Sorry to hear that—it sounds like it didn’t quite meet your expectations in terms of its intended effect. We appreciate your honest feedback and will pass it on to our team.

Rated 5 out of 5 stars

Love it so so so confortable

Love it so so so confortable
To bad some colours are not available otherwise I will buy a second one for me and my wife

14 April 2026
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Reply from Free the Sheep

We're happy to hear that you find it so comfortable! We appreciate your feedback regarding the color availability, and we will consider it as we plan our future stock.

Rated 5 out of 5 stars

The cloak is soooo soft

The cloak is soooo soft, the purple color is gorgeous. I have been enjoying it's coziness all week and I plan to continue! Well done!

13 April 2026
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Reply from Free the Sheep

We're happy to hear that you find the cloak so soft and love the purple color! It's great to know you're enjoying its coziness. Thank you for your positive feedback!

Rated 5 out of 5 stars

Product is as advertised

Easy ordering, delivered without issue, great quality product

9 April 2026
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Reply from Free the Sheep

We're happy to hear that you found ordering easy and the delivery seamless. We appreciate your feedback on the product quality!

Rated 5 out of 5 stars

Nice staff and quality product

The customer service staff was nice and helpful. I was really happy with my order. It feels high quality and really nice, and most importantly looks cool. I will most likely be ordering another one or two in the future.

9 April 2026
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Reply from Free the Sheep

We're happy to hear that you were pleased with the customer service and your order. It's great to know that you find the product high quality and cool. We appreciate your intention to order again in the future.

Rated 5 out of 5 stars

Super high quality

Super high quality, love the weighted feel and its perfect for balcony sitting on cold windy mornings

13 April 2026
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Reply from Free the Sheep

We're happy to hear that you find the quality superb and appreciate the weighted feel! Thank you for sharing how it enhances your balcony experience on chilly mornings.

Rated 5 out of 5 stars

Eden hoodie is the best

Excellent communication, fast delivery and a product I couldn’t be happier with. Well done everyone at Free the Sheep!!!

22 April 2026
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Reply from Free the Sheep

We're happy to hear that you're pleased with the communication, fast delivery, and product. Thank you for your positive feedback; we appreciate it very much!

Rated 5 out of 5 stars

Purchased Eden for autistic adult

Purchased Eden for autistic adult. Great weight, soft and calming in the light blue color! They love it! Thank you :-)

14 April 2026
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Reply from Free the Sheep

We're happy to hear that Eden provides a calming experience for your loved one! Thank you for sharing that the weight and color are beneficial.

Rated 5 out of 5 stars

Got it for my son

Got it for my son. He loves it

13 April 2026
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Reply from Free the Sheep

We're so happy to hear that your son loves it! Thank you for sharing this positive feedback with us; we appreciate it.

Rated 5 out of 5 stars

Treat Yo Self to Whimsy!

If you are on the fence about making the purchase, just make the purchase! I ordered two of the Eden Hoodies, one in obsidian black and one in arcane dark purple and I LUV them!!!!! I'm currently wearing the purple and it is gorgeous, makes me feel cozy and relaxed, and totally full of whimsy. Free the Sheep is doing it right! Quick ordering online, and delivered so fast and boxed up with care. The hoodies come in a nice wrapping, suitable for reusing. No issues at all, so do yourself a favor and buy the dang thing!

13 April 2026
Rated 1 out of 5 stars

Item arrived soiled

Item arrived soiled. Pending YOUR reply.

13 April 2026
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Reply from Free the Sheep

Hi Robert,

We’re so sorry to hear your item arrived in that condition — that’s absolutely not the experience we want for you.

Our team would love the chance to make this right as quickly as possible. We’ve also responded to your email so we can assist you further there.

Thank you for bringing this to our attention, and we appreciate your patience while we work on this for you.

Rated 5 out of 5 stars

The feel of the product once put on was…

The feel of the product once put on was amazing. I was in a bad mood when i got home and was calmer as soon as i wore it

13 April 2026
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Reply from Free the Sheep

We're happy to hear that our product's feel had such a positive impact and helped to improve your mood. Thank you for sharing your experience with us!

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