FREETOUR.com: Walking Tours Reviews 

5,606
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,175 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional guides for being exceptionally knowledgeable, friendly, and deeply passionate about local history and culture. Many people also mention that the excursions are wonderfully organized, offering a relaxed, engaging, and welcoming atmosphere throughout. Some reviewers were not happy with poor communication and unprofessional behavior encountered during their scheduled outings. A few consumers felt that certain walks lacked useful information and focused too much on trying to sell things. Travelers occasionally experienced frustrating scheduling issues and felt let down by disorganized arrangements.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing tour guides as exceptionally... See more

Location

Customers had positive experiences with location, noting that views were spectacular and the atmosphere was... See more

Service

People report positive experiences with service, noting expertly organized tours with warm atmospheres and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting engaging guides,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Marta was excellent - so knowledgeable and passionate about the history, culture and evolution of Granada and Spain. Her spoken English was outstanding and engagement with the group was excellent. Th... See more

Company replied

Rated 5 out of 5 stars

Lisa gave us 2 tours - essential Funchal and Old town. So helpful! She went over and beyond the expected and deserved to be well rewarded for her time. We were able to plan the rest of our week in Mad... See more

Company replied

Rated 5 out of 5 stars

Zack was a fantastic tour guide! He’s young, passionate, friendly, and genuinely enthusiastic about Toronto’s history. He did a wonderful job bringing the city’s past to life and making the tour b... See more

Company replied

Rated 5 out of 5 stars

We had a super interesting Tour with Crespo. Full of Details and fun facts, Never boring, with respect for the locals and guests alike, and easygoing. It was easy to follow him, literally and in his e... See more

Company replied


Company details

  1. Travel deals
  2. also in
  3. Cultural tours provider
  4. Sightseeing Tour Agency
  5. Tour Agent
  6. Travel agent

Written by the company

FREETOUR.com is the original free tour global travel platform helping smart travelers discover and book free walking tours, budget tours and authentic local experiences with passionate local guides. Since 2014, our mission has been simple: make it easier for people to explore new cities through local eyes, connect with real culture and enjoy quality travel experiences on fair terms. Today, FREETOUR.com connects travelers with tour providers in 145+ countries Worldwide, with a strong presence across Europe and many of the world’s most visited cultural destinations. Whether you are looking for free tours in Barcelona, Budapest, Rome, Venice, Vienna or Naples, our platform helps you compare routes, languages, ratings, availability and local guide expertise before booking. We champion the free tour concept because walking with local guides is one of the most accessible ways to understand a city’s history, traditions, neighborhoods and everyday life. From first-time visitors planning a short city break to experienced travelers searching for deeper local insight, FREETOUR.com and the mobile app, available on Google Play and the App Store, make it easier to find trusted free and budget tour providers around the world. Our focus is not only on sightseeing, but on meaningful travel: discovering stories behind famous landmarks, exploring local culture beyond the obvious routes and supporting guides who share their knowledge, passion and personality with travelers every day.


Contact info

4.9

Excellent

TrustScore 5 out of 5

6k reviews

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4.9

All reviews

(5,606)

1,947 reviews in the last 12 months

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Rated 5 out of 5 stars

A fabulous walking tour of Athens

A fabulous walking tour of Athens. Definitely worth doing early in your trip. Lots of interesting and useful information.
I'd recommend it to everyone but here are some hills and lots of steps. You don't have to be that fit to do it.

8 October 2026
Unprompted review
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Reply from FREETOUR.com: Walking Tours

That tip about doing it early in your trip is golden, Morag — it sets the perfect context for everything else you’ll see! And the honest heads-up about the hills and steps is exactly what future visitors need to know. Freetour.com is glad Athens delivered such a fabulous experience.

Rated 5 out of 5 stars

Incredibly insightfull

Incredibly insightfull, speaks with such a love and passion about Albania and it’s history.

10 October 2026
Unprompted review
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Reply from FREETOUR.com: Walking Tours

When a guide speaks about their country with that kind of love and passion, it’s impossible not to feel it too! Freetour.com is really glad Albania left such an insightful impression.

Rated 5 out of 5 stars

Have used FreeTour.com for 3 cities

Have used FreeTour.com for 3 cities. All good. Remember to tip.

8 October 2026
Unprompted review
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Reply from FREETOUR.com: Walking Tours

Three cities, all good — and that reminder to tip is much appreciated, Michael! Freetour.com is glad it delivered consistently across the board.

Rated 5 out of 5 stars

Great tour of hidden Milan with the…

Great tour of hidden Milan with the wonderful Fabrice. Well worth it. Do this on your first day in Milan as so many helpful tips for things to do afterwards.

10 October 2026
Unprompted review
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Reply from FREETOUR.com: Walking Tours

Hidden Milan with Fabrice on day one — Emma, that’s the smartest way to start any city visit! Having all those tips for what to do next already in your pocket makes the whole trip so much richer. Freetour.com is glad it was well worth it.

Rated 1 out of 5 stars

The guide very bad

The guide very bad in terms of appearance firstly.. then contents and then making personal comments regarding Ryanair.. to which i feel personally touched as it is my company... Very bad experience

10 October 2026
Unprompted review
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Reply from FREETOUR.com: Walking Tours

Enrico, we are really sorry to read this. Feeling personally targeted during what should be an enjoyable experience is genuinely awful, and we completely understand why that left such a bad impression.

Freetour.com takes this kind of feedback very seriously. Please reach out to us at support@freetour.com with the details so we can look into this properly.

Rated 5 out of 5 stars

V informative tourguide

V informative tourguide. Covered almost 2 hours of walking. Tonka’s knowledge of Zadar is excellent. Not a question she could not answer

10 October 2026
Unprompted review
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Reply from FREETOUR.com: Walking Tours

A guide who can answer every single question thrown at her — Tonka clearly knows Zadar inside out! Two hours of walking that never felt long is the best sign. Freetour.com is glad she made such a strong impression.

Rated 5 out of 5 stars

Discover Lisboa with a nice guide

Nuno, our guide, is a force of nature; thanks to him, the experience was not only interesting and comprehensive—given the short time we had together—but also great fun and highly engaging! Highly recommended!

10 October 2026
Unprompted review
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Reply from FREETOUR.com: Walking Tours

“A force of nature” — Giulia, what a description! Nuno clearly brings an energy to Lisbon that makes every minute count. Freetour.com is thrilled he packed so much into the time you had together.

Rated 5 out of 5 stars

Easy to book and no upfront fee.

I googled Split free walking tours and this site is on the top choices. Easy to book and no upfront fee.

9 October 2026
Unprompted review
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Reply from FREETOUR.com: Walking Tours

Easy to find, easy to book and no upfront fee — that’s exactly how Freetour.com wants every traveler’s journey to start! Hope Split delivered just as smoothly.

Rated 5 out of 5 stars

Thoughtful and knowledgeable

Our guide Tara’s was a wonderful young guy who was simply a joy to spend time with.

9 October 2026
Unprompted review
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Reply from FREETOUR.com: Walking Tours

A guide who’s simply a joy to spend time with — Neilo, that says everything! Freetour.com is really glad Tara made such a wonderful impression.

Rated 5 out of 5 stars

Amazing

I liked that tour was not overloaded with unnecessary details, like dates of foundation or something. It was with a bit of humour, light and easy, but at the same time quite extensive with knowledge about the city received.
Thank you very much!

4 October 2026
Unprompted review
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Reply from FREETOUR.com: Walking Tours

Light, humorous and easy to follow while still being packed with real knowledge. That balance is genuinely hard to strike! Freetour.com is really glad the tour hit that sweet spot for you.

Rated 5 out of 5 stars

Very nice tour in old cairo

I had an amazing tour of Old Cairo with Islam! He was knowledgeable, friendly, and made the whole history come alive. Thank you, Islam, for such a memorable experience!

8 October 2026
Unprompted review
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Reply from FREETOUR.com: Walking Tours

Old Cairo is one of those places that needs a great storyteller to truly unlock it — and Islam clearly has that gift, Luca! Freetour.com is glad the history came alive in such a memorable way.

Rated 5 out of 5 stars

A great guide in Meredith

A great guide in Meredith, and a lovely way to spend a few hours in midtown NY. Informative, inclusive and friendly. We hit many famous spots, both inside & out. A great (free!) tour, expertly organised & delivered. Highly recommended.

8 October 2026
Unprompted review
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Reply from FREETOUR.com: Walking Tours

Midtown New York with a guide like Meredith — informative, inclusive and hitting all the right spots inside and out. Anne, that's a few hours in the city very well spent! Freetour.com is really glad it was so expertly delivered.

Rated 4 out of 5 stars

Local guide, fascinating tour.

Our guide was local, knowledgeable and took us to places we would have missed on our own and told us fascinating snippets of information about the history and culture as we went along.
The only negative aspect was feeling obliged to make some ( rather overpriced, we felt ) purchases from a herbal store we were taken to.
All told though, a good tour

8 October 2026
Unprompted review
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Reply from FREETOUR.com: Walking Tours

Margaret, really glad the tour itself delivered — a knowledgeable local guide taking you off the beaten path with fascinating historical snippets is exactly what makes a tour worthwhile. That said, being taken to a shop where purchases feel expected is something Freetour.com takes seriously. Tours should never put travelers in that uncomfortable position, and this feedback helps us address it. Thank you for being honest about both sides.

Rated 1 out of 5 stars

Very irritating company

We were looking forward to our walking tour of Chisinau but the guide cancelled on the morning of the tour due to sickness. A shame but no problem - these things happen. In fact the guide went to some effort to make sure that we didn't turn up.
All was well at this point.
The next contact was a request for a review. Followed by another one two days later. Irritating but these things are likely to be computer generated.
However it didn't stop there. The next communication was to tell us that our guide had said that we hadn't turned up and they wanted to know why. It was a tick box option which did not include 'because the guide cancelled'.. At this point I replied saying that the guide had cancelled and to please stop the emails.
Now I have had another email with a cheesy advert.
An extremely irritating company which I shall make sure to avoid in the future.

8 October 2026
Unprompted review
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Reply from FREETOUR.com: Walking Tours

Ali, we completely understand the frustration. This is exactly the kind of thing that shouldn't happen.

Please write to support@freetour.com with your booking details so we can sort this out properly.

Rated 5 out of 5 stars

A really fun and interesting tour with…

A really fun and interesting tour with a very engaging guide. He also told us about modern life in Tallinn and gave us some amazing restaurant recommendations when we asked about specific areas. He really made our trip special. Thank you Chris!

7 October 2026
Unprompted review
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Reply from FREETOUR.com: Walking Tours

That personal touch of making your whole trip feel special is something Freetour.com is really proud of.

Rated 4 out of 5 stars

Very informative tour

Very informative and great insight into the history of a beautiful city.

5 October 2026
Unprompted review
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Reply from FREETOUR.com: Walking Tours

Really glad the tour offered such great insight into the city's history! Freetour.com will keep working hard to make the next one a full five-star experience.

Rated 5 out of 5 stars

A must as an introduction of Dubrovnik

Marko, our guide, has majored in history and has lived in California so his English was perfect. He told us about the history of Dubrovnik and the surrounding area /countries from AD400 til now and showed us all the relevant landmarks. The pace & terrain was perfect for everyone. It was a great experience.

26 September 2026
Unprompted review
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Reply from FREETOUR.com: Walking Tours

Freetour.com is thrilled it was such a great experience!

Rated 5 out of 5 stars

Fantastic experience

Fantastic tour and wonderful exprience with Nunzia and her husband, Umberto. Highly recommend!

7 October 2026
Unprompted review
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Reply from FREETOUR.com: Walking Tours

Nunzia and Umberto as a duo — that must have been a truly special dynamic! Freetour.com is delighted it was such a wonderful experience. Highly recommended indeed!

Rated 5 out of 5 stars

Palermo passion at its best !!….Bravo…

Palermo passion at its best !!….Bravo Debbie🇦🇺

7 October 2026
Unprompted review
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Reply from FREETOUR.com: Walking Tours

Palermo passion from an Australian guide — what a combination, Stan! Freetour.com is glad Debbie brought that energy and made it so special.

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