I asked why my 140 € withdrawal had not moved since Wednesday. Ben sent me bonus rules I had already read, which did not answer the payment issue at all.
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not even angry, just tired: The casino lobby filter says low stakes, then shows €5 minimum games before my coffee went cold
The annoying part was my 110 € withdrawal changed from awaiting processing to review. Without any warning, no clear status, just another page to refresh.
It has now been a week with a €90 withdrawal on pending. Messaged Wednesday, told 24 hours; messaged once again Friday, told 24 hours again. Going in circles.
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Vergleich von Online-Casinos für deutsche Spieler nach Sicherheit, Zahlungsmethoden, Transparenz und Benutzerfreundlichkeit.
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Same account
Same account, same day: Cashback showed €42, then the cashier page listed zero cashback not exactly helpful
Not ideal
Not ideal: Requested €380 after KYC; casino cashier still says processing wow
Friday afternoon
Friday afternoon, my 120 € withdrawal was still marked processing
I had to leave for work
I had to leave for work. My €50 payout went back to casino balance without any message
This is the bit
This is the bit: The payout button froze after I confirmed €85 through PayPal and support did not explain it
while the train was late
while the train was late, Weekly limit showed €50, cashier still let me try €96 and yes, I checked the history
From the cashier page
From the cashier page: The casino payout history lost my 120 € request after one refresh not the answer I needed
One more casino headache
One more casino headache: Cashier said minimum €20 before login, then €50 at withdrawal and yes, I checked the history
I set a 65 € weekly limit on Sunday
I set a 65 € weekly limit on Sunday. The cashier still accepted another deposit the next morning, which makes the tool seem pointless.
the account page says one thing
the account page says one thing: The cashier returned €24 to balance with no reason or support note hard to trust the cashier now
I won 45 € and it vanished from the…
I won 45 € and it vanished from the withdrawal list
before breakfast
before breakfast: The casino payout history lost my €31 request after one refresh and yes, I checked the history
Withdrew 65 Euro and the status went to…
Withdrew 65 Euro and the status went to review and just sat there six days. No email, no update, nothing. I had to message in to get anything at all.
seriously
seriously, My €300 casino withdrawal moved from pending to review, then stopped there hard to trust the cashier now again
Maybe I missed something
Maybe I missed something, but Slot stake reset from €1 to €5 after the page refreshed on a work break
On mobile
On mobile, Cashback showed €220, then the cashier page listed zero cashback:/
I checked twice
I checked twice: Cashier said minimum €20 before login, then €50 at withdrawal no update after that
180 EUR withdrawal was pending before…
180 EUR withdrawal was pending before bed and still pending after work and support did not explain it..
deposited 60 € on Skrill and it never…
deposited 60 € on Skrill and it never showed in the balance
I asked why my 140 € withdrawal had not…
I asked why my 140 € withdrawal had not moved since Wednesday. Ben sent me bonus rules I had already read, which did not answer the payment issue at all.
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