Frenzidea Reviews 101

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent material, sharp designs, and comfortable fit. Many people appreciate the speed of delivery and the overall ordering process, often receiving their items faster than expected. Reviewers frequently express satisfaction with how well the products look and fit, with many becoming repeat customers due to their positive experiences. However, some customers also noted issues with incorrect orders, such as wrong designs or sizes, and occasionally received products that did not match their expectations. A few other people also felt that the quality of replacement items was not as good as the original products.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the quality,... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the high quality of the... See more

Order

Customers consistently note positive experiences with order, with many expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nobody is perfect. Mistakes happen. Owning them and making them right matters. That was what happened for me. A big mistake happened!! But Frenzidea accepted responsibility and made it right! Ordered... See more

Rated 5 out of 5 stars

Speed, colours, size of fit, feel of material, And I asked for washing instructions and received a quick full answer.

Rated 5 out of 5 stars

Fast timing ordered 2 weeks before my national tournament and got them 2 days before they came in looking great and fitting perfect

Rated 5 out of 5 stars

From the ordering process to the finished product, hands down, I will be buying more shirts in the future. Quality vs Price is second to none.



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

101 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

everything I’ve asked for and expected

everything I’ve asked everything I’ve ordered and everything I expected… I will continue to order for myself… For tournaments… And hopefully for league play for my team… Time to receive it I wish it could be a little bit faster, but everybody loves what I’ve worn and brought to the establishment even asking me where and how much

12 December 2025
Rated 2 out of 5 stars

The quality is really good but there…

The quality is really good but there wase a mistake in the name its written steve but supposed to be steven

12 December 2025
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Reply from Frenzidea

Thank you so much for your positive feedback about the quality! We're glad you're happy with the product.
Regarding the name on the shirt, we always follow the exact personalization details provided during checkout. According to our order records, "Steve" was the name entered in the personalization field when the order was placed. We print exactly what our customers specify to ensure we fulfill their requests accurately.
We completely understand this was an honest mistake during ordering. For future orders, we recommend double-checking all personalization details (spelling, capitalization, etc.) before completing your purchase, as custom items are made specifically to order and cannot be modified once production begins.
If you'd like to place another order with the correct name "Steven," we'd be happy to assist you. Please feel free to contact our customer service team directly.
Thank you again for choosing us and for your kind words about our quality!

Rated 5 out of 5 stars

After the first order was mixed up but…

After the first order was mixed up but graciously made good, I have ordered several shirts from you and I also have made requests that was specifically for as special people and the help person was able create and give me sample pictures of the request. And I have received them all, thinking of having an Australian flag on an upcoming order.

17 October 2025
Rated 5 out of 5 stars

Nobody is perfect

Nobody is perfect. Mistakes happen. Owning them and making them right matters. That was what happened for me. A big mistake happened!! But Frenzidea accepted responsibility and made it right! Ordered a few more times since then. Always perfect!!

17 October 2025
Rated 1 out of 5 stars

My order was placed on Oct

My order was placed on Oct. 8th as of today Nov. 4th I have still not received. Furthermore the tracking app for the order has not updated in over a week.

14 October 2025
Frenzidea logo

Reply from Frenzidea

Thank you for bringing this to our attention, and we sincerely apologize for any concern this may have caused.
According to our shipping records, your order was successfully delivered on November 6th to the address provided. We understand that tracking information can sometimes experience delays in updating, which may have caused confusion about your package status.
If you did not receive the package or have any concerns about the delivery, please contact us directly through our customer service channel with your order number. We're here to help resolve any issues and ensure you receive your order.
We appreciate your patience and understanding, and we're committed to making this right for you.
Thank you for your business!

Rated 5 out of 5 stars

Dart Jersey

Always nervous buying stuff online from new companies, but the customer service was fast and responsive, the quality is 5 stars, definitely will be ordering again!

12 September 2025
Rated 2 out of 5 stars

Ordered two shirts and one came wrong

Ordered two shirts and one came wrong. They sent me a replacement but not as good as quality. Two original shirts were great quality but the replacement wasn’t. Why it needed replaced was they put a dart board logo on my pool shirt. Be careful and I hope this doesn’t happen to you.

5 March 2025
Unprompted review
Rated 1 out of 5 stars

I paid for seven hats got six now I’m…

I paid for seven hats got six now I’m out $38.00 dollars. I’m sorry I thought you were a different company yes I got the shirts and the love them onc again I apologize

11 August 2025
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Reply from Frenzidea

Hi,
I'm sorry but I just find the order with 2 long sleeves shirt from your information. I think you may have ordered somewhere so I hope you can help me check again. If there is any problem you can contact us via email support@frenzidea.com

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