Fresh Cart Reviews 

43
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I ordered on June 10th some sauna accessories. After more than a week, the order had not shipped. I received two automated emails saying my inquiry would be answered within 24 hours, but no one respon... See more

Rated 1 out of 5 stars

Ordered a jarrah honey worth 100 francs, got a cheap supplement from spain instead. They tried to convince me to keep it for a voucher, i insisted i wanted my money. After threatening to sue they agre... See more

Rated 1 out of 5 stars

Absolutely the worst to deal with customer service was ok at first, however I noticed when I kept trying to address the issue of half my order worth over $150 AUD missing they asked me go provide... See more

Rated 1 out of 5 stars

I bought what i believe was in Australia, 4 weeks later no shipping information, i opened a dispute with my bank against my credit card payment. Well the next day it suddenly shows as shipped but hmm... See more

Company details

  1. Restaurants & Bars

Information provided by various external sources

Customize your box! Pick and choose from our wide range of products and customize your order with fruits, vegetables, seafood, dairy and more!


Contact info

1.6

Bad

TrustScore 1.5 out of 5

43 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(43)

13 reviews in the last 12 months

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Rated 1 out of 5 stars

This website is a scam

This website is a scam. I ordered my package over one month ago. They never delivered the merchandise because of an "incomplete address". I corrected the address three times with the merchant and USPS to learn that the package was being intentionally misdirected by Freshcart. My credit card company agreed with me within 24 hrs and I received a permanent credit on my account. Avoid this website at all costs!

17 January 2025
Unprompted review
Rated 2 out of 5 stars

Not looking good

I have posted a review below and this a continuation, with one less star. 23 days have gone by since I ordered AND PAID and so far all I have is a tracking from the UK, even though I was told it was shipping from the US, with no progress since six days ago. Fingers crossed but not very optimistic. It was supposed to be a Christmas gift too...

25 December 2024
Unprompted review
Rated 1 out of 5 stars

Might be SCAM

Scam company- i did not get what I ordered and when I contact the company someone in india replys in standard answers not willing or able to understand or help.

24 December 2024
Unprompted review
Rated 2 out of 5 stars

Claimed to be an Irish company but are not

Ordered from what I believed was their Irish website. Any returns are meant to go to an address in Ireland but they state to make sure they are emailed beforehand. Once I emailed they said I had to return item to a US address at my own cost. Its a very expensive return. I will be looking into my options as I was given to understand I was dealing with an Irish company. I also incurred import taxes as it came from the US yet their email confirming order said it was EU mailing. Be careful, you are dealing with a non EU country, with regards to taxes and returns

23 December 2024
Unprompted review
Rated 1 out of 5 stars

I ordered african yams from the…

I ordered african yams from the australian website. They were not shipped for over 4 weeks, then never arrived. I followed up with freshcart and shipping agency multiple times, got not response. 2 months later they send me an email asking how their service was, but yet again do not respond to where my delivery got to. Lodged a disputed transaction with my bank.

14 October 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service, my order was delivered so quickly as promised, fruit and vegetables are extremely high quality. In addition, the staff members are very kind, personable and keen to solve any order issues. Highly recommended!

21 May 2021
Unprompted review
Rated 5 out of 5 stars

I was very pleased with Fresh Cart

I was very pleased with Fresh Cart, the delivery was prompt and the fruit tasted very nice!

20 May 2020
Unprompted review
Fresh Cart logo

Reply from Fresh Cart

So happy to hear that! We're eagerly waiting for your next order <3

Rated 4 out of 5 stars

Good service

Good service, quality food, pleased all round

19 May 2020
Unprompted review
Fresh Cart logo

Reply from Fresh Cart

Thank you for the feedback Michelle! Let us know if there is anything we can do to improve the customers experience!

Hope to see your next order with us soon!

Rated 5 out of 5 stars

Recent order

Ordered a mixed box + fish and oysters. Chose next day delivery. Very impressed with the quality of produce and customer services. Thank you, Christian! We will order again soon.

14 May 2020
Unprompted review
Fresh Cart logo

Reply from Fresh Cart

Thank you for the feedback Diana! We hope you enjoyed the goodies and we're eagerly waiting for your next order!

Rated 5 out of 5 stars

Fruit Box Order

I received my first Fruit Box yesterday and was really pleased with the quality and quantity of fruits. I was a sceptical about this service as I was expecting that the produce wasn't going to be very fresh. I'm happy you managed to change my mind. I hope you will look into adding meat and drinks to your inventory. I can say that overall I enjoyed the experience, and it also meant a lot to see the delivery guy wearing a mask and gloves. See you next week!

13 May 2020
Unprompted review
Rated 5 out of 5 stars

Utterly recommended service

Excellent service, the order was delivered in time as it was promised and the fruit and vegetables are of high quality. In addition, the stuff members are very kind and keen to solve any order’s issue. Highly recommended!

13 May 2020
Unprompted review

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