While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.2

Poor

TrustScore 2 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.2

All reviews

(8)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I was charged for a subscription on…

I was charged for a subscription on March 14th and the subscription was never sent. I have tried to contact company through e-mails and the response has been a computer generated response of check the tracking number which was never generated because it was never sent. I have called the two phone numbers they have and they are no longer operating.

1 April 2025
Unprompted review
Rated 1 out of 5 stars

Freshcap doesn't want to hear from its customers.

I tried their Lions Mane capsules for less than a week. A family member used them for only a few days. We both experienced symptoms of unreasonable anxiety and panic. I tried to ask FreshCap about "mood changes" and could not contact a human. "Support" phone rings 4 times and hangs up, AI Chat goes round in circles with generic articles and "sorry I can't help you" messages, website says "Because everyone has a different experience we do not accept returns."

12 February 2025
Unprompted review
Rated 4 out of 5 stars

Poor inventory control and shipping time.

I am just about out of the Thrive product. I think their knowledge of mushrooms is great, the product has helped me, I also have used the Shroomues for my furry friends. They love them. But what I do,not lije is they run out of product, and two times I have has to wait in the shroomies. This time I am,waiting on more Thrive and Chaga. It us taking 10,days for the product to,get to me. This is not satisfactory.

24 April 2021
Unprompted review
Rated 5 out of 5 stars

Love these guys

Love these guys. So knowledgeable and I trust their products. Just tried the new Unwind Mushroom Elixir. It's a lifesaver. Haven't slept that well in ages. Thank you Freshcap, glad to be part of the Freshcap fam.

Teresa

25 February 2021
Unprompted review
Rated 5 out of 5 stars

I recommend this to my clients all the time!

As a holistic nutritionist, I always look for ways to help my clients reduce stress and become overall more resilient. I love recommending Freshcap mushrooms to my clients because it’s a natural way of boosting their energy, manage stress levels and support immune function. Adding chaga to my coffee and hot chocolate is one of my favorite ways of taking them, I also add them to my yogurt and smoothies. Super recommended!

16 February 2021
Unprompted review
Rated 5 out of 5 stars

I discovered Freshcap a few years ago…

I discovered Freshcap a few years ago and fell in love. Finding quality mushroom supplements with no fillers or weird stuff is so challenging! I'm a purist, so using Freshcap daily feels so good. Plus, I feel an immediate positive effect. I even add them to recipes like homemade chocolates and desserts. 1 tsp. of the cordyceps powder in my coffee supercharges me for my workouts! Thank you team!

11 February 2021
Unprompted review
Rated 5 out of 5 stars

FreshCap Fan

I am a doctor, mom, and healthy food blogger & Instagrammer @drtarasunshine. I have been using FreshCap mushroom powders almost daily for a few years now and absolutely love them!
FreshCap mushrooms are organically grown, carefully extracted, free of grain fillers, and tested for quality and safety.
I find them super easy to incorporate into my diet -- in hot drinks, smoothies, oat bowls, chia pudding, baking, and more!

10 February 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Mushrooms 🍄

Freshcap mushrooms are excellent ! With “wellness” becoming so trendy, it’s become more difficult to find companies that make quality products and have good intentions, but Freshcap is a company I trust entirely. They make their mushrooms from fruiting body only (not mycelium like many other companies) so all their mushrooms have powerful medicinal properties. I love every single blend and like to keep all of them on hand, selecting what my body needs each morning. When in doubt I recommend the thrive blend which has a variety of mushrooms = a wide variety of benefits so it’s a good every day choice. Lions mane is my personal favorite however because of its cognitive enhancing properties. Highly recommend Freshcap.

9 February 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look