Fresh Catch Fish Co. Reviews 62

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

We pick up fish ever week at Babcock and try new things based on “fresh catch guy” recommendations..never disappointed! Noticed delivery free if over $100…we are in Montreal…Canada at the moment and... See more

Rated 4 out of 5 stars

Great selection, outstanding quality of products. Ordering community pickup is confusing. Ordered two days before for pickup, not delivery. Automated email told me order was received, next day that... See more

Company replied

Rated 5 out of 5 stars

Ken has been outstanding and sorry to see him leave! Excellent faroe salmon, red snapper, ahi tuna, swordfish & scallops. The salmon & artichoke dip is amazing - just needs to to be made just prior... See more

Rated 5 out of 5 stars

Everything about Fresh Catch is outstanding! The customer service I received,, to the delivery, to the quality of the fish and other items I ordered -everything is top notch! I almost didn’t want to... See more

Company details

  1. Seafood market

Written by the company

Fresh Catch Fish Co.: Your Source for the Finest Seafood in Southwest Florida At Fresh Catch Fish Co., we're passionate about delivering the freshest, high-quality seafood straight from the ocean to your table. Founded in 2013 and based in Punta Gorda, Florida, we've been a trusted source for delicious seafood for over 10 years. We offer a wide variety of finfish, shellfish, and shrimp, all meticulously sourced from responsible suppliers. Whether you're a seasoned chef or a home cook looking for inspiration, we have everything you need to create incredible seafood dishes. Beyond seafood, we also offer a tempting selection of frozen prepared meals, meats like steaks and sausages, and more. We believe in providing convenience alongside quality, so you can easily find everything you need for a delicious meal in one place. What makes Fresh Catch Fish Co. special? Unmatched Freshness: We prioritize quality and source our seafood with the utmost care. Diverse Selection: From classic favorites to exciting new options, we have something for every taste. Exceptional Service: Our friendly and knowledgeable staff is always happy to answer your questions and guide you towards the perfect seafood choice. Convenient Options: Shop in-store, browse our online selection, or find us at your local farmers market. We're committed to providing an exceptional experience for our customers. If you've had a positive experience at Fresh Catch Fish Co., please leave us a review! We also value your feedback, so if there's anything we can do to improve, let us know. Come experience the Fresh Catch difference!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

62 reviews

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Rated 5 out of 5 stars

We pick up fish ever week at Babcock…

We pick up fish ever week at Babcock and try new things based on “fresh catch guy” recommendations..never disappointed!
Noticed delivery free if over $100…we are in Montreal…Canada at the moment and miss our fish … how far does that delivery go..???
Ken/lorraine Taylor

15 November 2024
Unprompted review
Rated 5 out of 5 stars

Your home delivery is excellent

Your home delivery is excellent. Will keep on buying. And very happy with your products

30 August 2024
Fresh Catch Fish Co. logo

Reply from Fresh Catch Fish Co.

Thank you so much for your kind words! We're thrilled to hear that you're happy with our home delivery service and products. It's always our goal to provide top-quality seafood and a seamless experience. We truly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

The fish is always good

The fish is always good. The staff is extremely helpful and now without cmmunity delivery having the fish delievered to my home is a bonus. Thank you

29 August 2024
Fresh Catch Fish Co. logo

Reply from Fresh Catch Fish Co.

Thank you for your wonderful feedback! We're so glad to hear that you’re enjoying our products. We truly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Easy pickup and so far everything has…

Easy pickup and so far everything has been delicious!!!

30 August 2024
Fresh Catch Fish Co. logo

Reply from Fresh Catch Fish Co.

Thank you for your fantastic review! We're thrilled to hear that you’ve had an easy pickup experience and are loving everything so far. We’re committed to providing delicious, high-quality products and it’s great to know we’re hitting the mark. Looking forward to serving you again soon!

Rated 5 out of 5 stars

great fish

great fish! Excellent service from store to truck.

30 August 2024
Fresh Catch Fish Co. logo

Reply from Fresh Catch Fish Co.

Thank you for the wonderful feedback! We're so glad to hear you’re enjoying our fish and had an excellent experience!

Rated 5 out of 5 stars

Quality is great across the board. I trust this company!

Quality is great across the board. We especially love the Faroe salmon The cost is high but so is everything.
Try to catch sales. Staff is always courteous and knowledgeable

28 August 2024
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Reply from Fresh Catch Fish Co.

Thank you for your kind words and for being a fan of our Faroe salmon! We're glad to hear you're enjoying the quality of our products. Be sure to keep an eye out for our sales—we love offering great deals whenever we can. We're also happy to hear our staff has been courteous and knowledgeable. We look forward to serving you again soon!

Rated 5 out of 5 stars

Fresh delicious fish

Fresh delicious fish. Delivery person called to make sure I was home. Very accommodating service

28 August 2024
Fresh Catch Fish Co. logo

Reply from Fresh Catch Fish Co.

Thank you for the great feedback! We're so happy to hear you’re enjoying our fresh fish and that our delivery team provided accommodating service. We always strive to ensure a smooth and personalized experience for our customers. We appreciate your support and look forward to delivering to you again soon!

Rated 5 out of 5 stars

The Fresh Catch team made it easy for us to ship to our family in Nevada!!!!

The Fresh Catch team made it easy for us to ship seafood to Nevada and buy plenty of seafood for us in
North Fort Myers. They were so helpful and friendly.

26 August 2024
Fresh Catch Fish Co. logo

Reply from Fresh Catch Fish Co.

Thank you so much for your kind words! We're thrilled that we could make it easy for you! Our team is always here to help, and we're glad you found the service friendly and helpful. We look forward to serving you again soon!

Rated 4 out of 5 stars

Great fish quick arrival

Great fis -quick arrival

26 August 2024
Fresh Catch Fish Co. logo

Reply from Fresh Catch Fish Co.

Thank you for your feedback! We’re glad to hear you enjoyed the fish and appreciated the quick delivery. If there's anything we can do to make your experience a full 5 stars next time, please let us know—we're always here to improve and serve you better!

Rated 5 out of 5 stars

Delicious seafood

Delicious seafood

26 August 2024
Fresh Catch Fish Co. logo

Reply from Fresh Catch Fish Co.

Thank you for your kind words! We're thrilled to hear you're enjoying our seafood. We look forward to serving you more delicious meals in the future!

Rated 5 out of 5 stars

My fish was delivered in a timely…

My fish was delivered in a timely matter! We love all the fish from Fresh Catch!!

30 July 2024
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Reply from Fresh Catch Fish Co.

Thank you so much for your kind words! We can’t wait to serve you again soon! If you have any questions or need assistance, feel free to reach out.

Rated 5 out of 5 stars

good seafood easy to order,next day delivery

easy to order,next day delivery, phone call prior to delivery to notify delivery time.

2 August 2024
Fresh Catch Fish Co. logo

Reply from Fresh Catch Fish Co.

Thank you for your feedback! We're glad you found our ordering process easy and appreciated the next-day delivery. We’re committed to providing great seafood and a smooth experience, so it’s wonderful to hear we hit the mark. If you have any more comments or need assistance, just let us know!

Rated 4 out of 5 stars

Great selection

Great selection, outstanding quality of products.
Ordering community pickup is confusing. Ordered two days before for pickup, not delivery. Automated email told me order was received, next day that order was shipped but driver didn’t have order on his truck. Not to fear, however as driver filled from truck’s inventory, applied discount and away I went.
Excellent driver, outstanding customer service, he wears an Irish whisky ball cap.

31 July 2024
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Reply from Fresh Catch Fish Co.

Thank you for sharing your experience! We’re thrilled to hear you’re happy with our selection and the quality of our products. We apologize for the confusion with the community pickup and the mix-up with your order, but we're glad our driver was able to resolve the issue efficiently and provide excellent service. We’ll take your feedback into account to improve our processes. Thanks for recognizing our driver’s efforts—his Irish whisky ball cap is definitely a standout! If you have any more suggestions or need assistance in the future, don’t hesitate to reach out.

Rated 5 out of 5 stars
Fresh Catch Fish Co. logo

Reply from Fresh Catch Fish Co.

We’re so glad you love the fish and the delivery option! Your satisfaction is our top priority. If you have any suggestions or need anything in the future, feel free to let us know. Thanks for your support!

Rated 2 out of 5 stars

The last two items I cooked were not good…

The last two items I cooked were not great. The yellow grouper tasted very "fishy ". Then I tried some of the shrimp a couple days later. It also was poor quality.

Disappointed to say the least.

25 July 2024
Fresh Catch Fish Co. logo

Reply from Fresh Catch Fish Co.

Hi Cathy,

Thank you for sharing your feedback with us. We're truly sorry to hear that the grouper and shrimp you purchased didn't meet your expectations. Quality is our top priority, and it's disappointing to hear that we fell short in this instance.

We take your concerns very seriously and would love the opportunity to make this right. Please reach out to us at 941-276-5115 so we can discuss this further and offer a resolution. We value your business and hope to restore your trust in us.

Thank you for giving us the chance to improve.
The Fresh Catch Fish Co team

Rated 5 out of 5 stars

Community delivery is a breeze and fish…

Community delivery is a breeze and fish is always fresh.

31 July 2024
Fresh Catch Fish Co. logo

Reply from Fresh Catch Fish Co.

We're so glad to hear that community delivery is working well for you and that you’re enjoying the freshness of our fish! Your satisfaction is important to us, and it's great to know we're hitting the mark. If you need anything or have any feedback, feel free to reach out. Thanks for your support!

Rated 5 out of 5 stars

The black grouper I had was absolutely…

The black grouper I had was absolutely fabulous and the scallops as always are the best. I also had their mini Keylime pies and they make a perfect single dessert for guests

30 July 2024
Fresh Catch Fish Co. logo

Reply from Fresh Catch Fish Co.

It’s great to know our mini Key lime pies were a hit as well. We aim to provide exceptional products and delightful experiences, so your feedback really makes our day. If you have any more favorites or need recommendations, don’t hesitate to ask. Thanks for sharing!

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