FRESHEO logo
Visit website

FRESHEO Reviews 930

•
TrustScore 4.5 out of 5

4.5

Catering food and drink supplier
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Catering food and drink supplier

Written by the company

Livraison à domicile de plats diététiques faits maison

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

930 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great service and excellent customer…

Nice friendly staff, great customer service. Great selection of products.
Terrific selection of fresh fruit and vegetables. Super selection of international ingredients. Just a great choice for your everyday shopping needs.

Vivianne

17 April 2025
Unprompted review
FRESHEO logo

Reply from FRESHEO

Hello, Thank you so much for your kind words! 🌟 We're thrilled to hear that you enjoyed our service and product selection — your recommendation means the world to us. We can’t wait to have you back soon! Best regard, Fresheo team

Rated 4 out of 5 stars

Great alternative to ordering from ubereats

Had issues with a triple charge for one box. However they took care of it and was solved by the next morning. Driver arrived around one hour late to the delivery, so i would suggest perhaps them calling to make sure you would still be home yo receive the order. Ate my first plate today and it was delicious

27 April 2023
FRESHEO logo

Reply from FRESHEO

Hello, We thank you for your positive feedback and again sorry for the inconvenience caused. We are delighted to learn that you appreciate our recipes :) Do not hesitate to come back to us if necessary or remark to improve the service. Kind regards, Fresheo

Rated 5 out of 5 stars

Very tasty, high quality meals

The meals of Fresheo are very tasty and good quality. The delivery service was on time, perfectly organized and smooth.

10 March 2023
FRESHEO logo

Reply from FRESHEO

Hello, Thank you very much for the very positive feedback! We are pleased to hear that you enjoy our dishes and that the deliveries are going well. Best regards, Fresheo

Rated 2 out of 5 stars

Practical service but not tasty

It's practical if you don't have the time to cook. I'm in maternity leave and it allows to put my focus on my baby and family.

However the taste of the meals are very poor in general. Sometimes, it does not taste good at all like the risotto with peas. We've also ordered a meal with fish but we did not have any fish while the price stays high.

Due to the current economical situation and the inflation, I believe that fresheo has some difficulties to cope with the food quality.

27 September 2022
Unprompted review
FRESHEO logo

Reply from FRESHEO

Hello, thank you very much for your review. We are happy to know that you like it. We will also take your remark into account and will discuss it with our chefs in the kitchen. Do not hesitate if you have other remarks, it helps us to improve.
Heve a nice day, Fresheo

Rated 5 out of 5 stars

Excellent

Conforme en tous points à nos attentes

17 August 2022
FRESHEO logo

Reply from FRESHEO

Bonjour,
Nous vous remercions pour votre retour positif quant à notre service. Nous sommes une jeune entreprise en développement et l'avis de notre clientèle est primordial pour nous.
Belle journée à vous,
L'équipe Fresheo

Rated 1 out of 5 stars

The box was delivered in the…

The box was delivered in the neighbours.
But they didn’t put it in the freezer.
I need to throw all.

22 July 2022
Unprompted review
FRESHEO logo

Reply from FRESHEO

Hello, Thank you for your feedback. Seen with our customer service, the cause of the incident could be explained. We are sorry that you were unable to consume the dishes. Do not hesitate to come back to us if necessary. Kind regards ! Fresheo

Rated 5 out of 5 stars

Excellent, very serious, gracias, thank you, Merci, Dankeschön

Toujours satisfait, bonne communication et toujours à temps...top..💪🏻👍🏻

9 July 2022
FRESHEO logo

Reply from FRESHEO

Bonjour,
Nous vous remercions pour votre retour positif quant à notre service. Nous sommes une jeune entreprise en développement et l'avis de notre clientèle est primordial pour nous. 🤩
Belle journée à vous,
L'équipe Fresheo

Rated 5 out of 5 stars

5 stars all the way

Impeccable service, very competitive prices, delicious meals (only 1 moderate experience out of 25+ meals). This is THE solution I was looking for.
Only downside is the absence of option for automatic recurrent payments every week.

6 January 2022
Unprompted review
FRESHEO logo

Reply from FRESHEO

Hello Léon,
Thank you for your review about your Fresheo's experience! 🤩We're glad to see that you enjoy the experience as well as the meals you receive each week. 🧑‍🍳

Rated 4 out of 5 stars

For me in general it’s quite ok as i…

For me in general it’s quite ok as i like to taste as much as possible. Rest of my family is more classic and they sometimes do not like what is proposed (to many « poivrons » in the proposed menu. But in general it’s ok.

9 December 2021
Unprompted review
FRESHEO logo

Reply from FRESHEO

Hello Xavier,
We appreciate your feedback about your Fresheo's experience. We take into consideration your comment on the amount of "poivrons" used in some recipes in order to improve our service. 🧑‍🍳
Please do not hesitate to contact us through the phone, e-mail, Facebook or Instagram as we could find a solution to your requests.

Looking forward to help you. 😊

Rated 5 out of 5 stars

Good kitchen and good customer service

Good kitchen and good customer service. The Fresheo team meets all expectations for a healthy and modern service.

4 November 2021
Unprompted review
FRESHEO logo

Reply from FRESHEO

Hello, Thank you for your positive feedback and we are very happy that you like the concept. Do not hesitate to come back to us if necessary. Have a good day ! Fresheo

Show reviews in all languages. (930 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look