Fresh Sends Reviews 

I emailed and said that the flowers arrived a day late and were a little dead and was just expecting a discount but they sent another set of flowers.

They genuinely care about you receiving the best service and flowers.

My package arrived a bit wilted but only cause the person I sent them to left them in over night. I expressed what was wrong and still got sent new flowers. Even then the flowers I got sent first looked beautiful even if wilted.happy with customer service!

Quick responses and easy to work with! Love this company.

Fresh sends really took care of me when the shipping carrier ruined a surprise gift that never made it to my gf! Thanks for resending more!

I had an amazing experience! I ordered some flowers to be delivered to my friends and soon after realized she would be out of town when they were supposed to be delivered. I was expecting to have to cancel but instead I was met with total understanding. My emails were answered quickly and I was able to move the date as well as the note AND address. I was so incredibly happy with the customer service and could not recommend this flower company enough. Thank you!!

best customer service quick and hassle free, and ofcourse beautiful.

I used Fresh Sends for all of my corporate gifting. My latest shipment had a delay and it arrived looking less than fresh after sitting out in the Dallas heat. I reached out to customer service and they not only offered to send over a new shipment next day, but they also offered a discount on my next order. Truly above and beyond!

I experienced great customer service! They were so nice and flexible and made sure my flowers got where I needed them when I needed them.

I have used Fresh Sends on a few different occasions, and I am pleased and given compliments about the beautiful arrangements every time. Placing an order online is super quick and easy, and their customer service is very responsive and helpful in answering my questions. On my most recent order with Fresh Sends, unfortunately, my friend did not find her flowers for days and they were welted and dead by the time she opened the box. Fresh Sends shipped out a new order immediately even though it was not their fault! I will definitely continue to send flower arrangements with Fresh Sends!

I forgot to write in my card that goes with the flowers and FreshSends was so cute to help me out and get that added to my order. Great customer service and I can’t wait for my friend to receive the flowers!

These flowers are the most beautiful flowers I have ever received. 10/10 recommend!

I placed an order to be sent to a friend and accidentally put the wrong address down. I contact them immediately and the problem was fixed within a day (probably would’ve been sooner but I emailed on a Sunday)!

Beautiful flowers!! Had a bit of an issue receiving my order but the custom service was superb and everyone was so friendly. The flowers were to die for BTW. GORGEOUS.

10/10 will ALWAYS recommend
Fresh Sends always goes above and beyond with their bouquets and their customer service. I will never use another floral company

Quick to respond and resolve the issue. Extremely helpful and communicative!

Thank you for lovely flowers and even sending the same order twice, even when it was MY mistanke, when I wrote the wrong number on the address!!!! Above and beyond what is expected! Thank you!

So unhappy with purchase paid 25$ shipping and didn’t get my flowers on time really bad service not reliable at all ver disappointed

I needed a change in delivery dates and FreshSends customer service responded quickly and were very helpful.