FreshTunes Reviews 927

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 183 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the dashboard clean, easy to use, and the uploading process straightforward. Many appreciate the service for being free and offering 100% royalties, making it a great option for independent musicians. However, some people were dissatisfied with the response times and customer service, mentioning slow replies or a lack of communication regarding issues. There were also occasional concerns about moderation times for releases and the absence of certain streaming platforms or advanced features like built-in royalty calculation.

What people talk about most

Response time

Customers had ambiguous experiences with response times. Many reviewers express frustration over slow... See more

Service

Users describe ambiguous interactions with service. Many reviewers praise the fast working and quick service,... See more

Customer service

Consumers find customer service to be ambiguous. While some reviewers praise the support team for being... See more

User experience

Reviewers mention positive feedback about user experience. Many customers find the platform easy to use, with... See more

Product

Reviewers highlight ambiguous aspects of the product. While some customers praise it as the "best free... See more

Reviews shaping this summary

Rated 4 out of 5 stars

FreshTunes it's easiest way to make music, but moderation is working slowly on free plan, about 2-3 & more weeks. Ru+Eng moderators. Absolutely free, about 10% royalty (from 0.99$ I get 0.01$) P... See more

Rated 4 out of 5 stars

Freshtunes Freshtunes please a song can't be under moderation for more than it release date and keep quiet about the release issue no notification or whatever and address why it's taking forever. This... See more

Rated 4 out of 5 stars

I don't know should I say what but Freshtunes is actually good for some people like me. Free, 100% royalties, but lack tones of essential functions and features. Claiming and processing is the problem... See more

Rated 4 out of 5 stars

After contacting FreshTunes support regarding my account getting blocked from support, they figured out that they weren't the ones blocking me, but instead the provider providing the support feature t... See more

Company replied


Company details

  1. Music Publisher
  2. Record company

Written by the company

We believe, that since music production got affordable to anyone, the way to be heard should be the same easy. Get everything you need at FreshTunes - deliver fast and keep 100% of royalties. No entry threshold, no hidden fees. Start selling your music on Apple Music, Spotify, Tidal, Amazon Music, TikTok, Instagram, and other platforms you need. Share your vision, be part of the culture.


Contact info

4.0

Great

TrustScore 4 out of 5

927 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 39% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Almost Famous

I never had problems with FreshTunes, it works. If I get my music back at dashboard, way better...

Would love to have more flexibility with log in terms, I hadn't logged 'cause I'm doing Academic reasearch. Now in the present I can't see my own releases. So would love that to be resolved so I can keep using your work. XO

4 September 2025
Rated 5 out of 5 stars

ATLANTIDA X DJ MALDITO OPINION

Hello everyone, I want to tell you about my work with Freshtunes. I've been working with them since 2022, and honestly, they're great. I had just started releasing music, and their service helped me a lot. I've heard many times that they're bad and terrible, but I've never encountered that myself. They answered all my questions right away, there were no delays in payments, and everything was always top-notch. After almost four years of working with them, I can say with confidence that this is the most convenient service out of all the free ones out there. Support sometimes takes a long time to respond, but we're all human. Once again, I want to say thank you to FRESHTUNES for their help and for bringing my music to light.

30 August 2025
Unprompted review
Rated 5 out of 5 stars

7 years of quality

I have been working with Freshtunes since 2018, starting with the free plan, and now we are using the VIP service.

Personally, I have never had any issues with uploads or payouts. Whenever I needed to upload a track urgently, it appeared on platforms within just a few hours. The team works very quickly and provides detailed reports.

The only thing I’m missing is a built-in royalty calculation feature — the so-called “split” — so that I can automatically divide percentages between authors and generate reports without spending extra time in Excel.

Everything else is 10/10.
Thank you!

27 August 2025
Unprompted review
Rated 1 out of 5 stars

artwork change

I need to change my artwork so the release can go live.

21 August 2025
Unprompted review
FreshTunes logo

Reply from FreshTunes

Hi!

Thanks for your feedback. Please note that this page is intended for reviews only. If you need assistance, kindly create a ticket via the Support section and our team will be happy to help.

To replace a cover, simply open the release with the incorrect artwork and upload a new one. Once it’s reviewed and approved, the updated release will be delivered to all platforms you’ve selected.

Rated 2 out of 5 stars
FreshTunes logo

Reply from FreshTunes

Hi Artem!

Thanks for your comment. Our platform is focused exclusively on music distribution, which is why audiobooks are not supported. Audiobooks are a different type of content that requires its own approach to publishing and licensing, while we specialise only in music.

We also want to note that we never advertise audiobook publishing on our website, newsletters, or our social media - FreshTunes is designed specifically for artists, labels, and music releases.

If you are interested in distributing music at any point, we’ll be happy to welcome you on board and help bring your releases to all major platforms.

Rated 4 out of 5 stars

I’ve been working with Freshtunes for a year

I’ve been working with Freshtunes for nearly a year, and overall, I’m satisfied with the partnership. Pros:
- High team involvement in releases (editing, publishing, release updates).
- Advance payment options are great—just don’t waste them on useless things.
- Fast moderation, honestly the fastest I’ve seen.
- Genuine interest in collaboration and the artist—new releases are promoted on Freshtunes’ official resources, etc.
- Special thanks to label manager Angelina—always available and ready to help.

Issues with music platform collaboration:
- I’d love stronger support from platforms (editorial playlists on any platforms, and any additional support); that would make you unbeatable.

The new website has improved in visuals and functionality, but it’s why I’m lowering my rating. Issues:
- Song lyrics aren’t delivered to platforms, and text synchronization is missing.
- Inability to edit authors, artists, label, genre, title, or other details in a released track.
- No statistics for Yandex.Music or MTS Music, and VK and OK data aren’t separated.
- Inconvenient interface: original and actual release dates are on different pages, causing confusion.
- Can’t edit artist/author cards in the “Persons” section or add platform links. The card concept is good, but the execution is lacking.
- On the Russian site version (domain .ru), irrelevant vocal languages like “Cantonese” or “Chechen” are prioritized, while "Russian", "English", and "Spanish" are at the bottom.

I understand it’s a beta version, and I’m hopeful for improvements, but patience is sometimes tested.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Great For Independent Artist

The Solo thing that it is free as well has a paid service for more advance features makes it Great. The company is truly doing a magnificent job in providing the independent artist a platform that not only distributes their music but also retain the Rights to Artist Himself.

11 August 2025
Rated 3 out of 5 stars

simple, affordable, good for DIY artists

I did research before choosing FreshTunes, compared it with other distributors and it seems to be a good one for DIY artists, simple to use, affordable.
I've been using it for 3 months, no complaints. The only drawback I can mention is rather slow replies from the support team. I understand they must deal with loads of tickets, but still it would be nicer to get answers within 2 days, not 4 or more.

Upd: I'm giving it 3 now, because it took a week for FreshTunes to tell me they can't accept the mechanical license I bought from the publisher of the piece I covered. No explanation. So disappointed.

6 August 2025

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