FreshTunes Reviews 927

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 183 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the dashboard clean, easy to use, and the uploading process straightforward. Many appreciate the service for being free and offering 100% royalties, making it a great option for independent musicians. However, some people were dissatisfied with the response times and customer service, mentioning slow replies or a lack of communication regarding issues. There were also occasional concerns about moderation times for releases and the absence of certain streaming platforms or advanced features like built-in royalty calculation.

What people talk about most

Response time

Customers had ambiguous experiences with response times. Many reviewers express frustration over slow... See more

Service

Users describe ambiguous interactions with service. Many reviewers praise the fast working and quick service,... See more

Customer service

Consumers find customer service to be ambiguous. While some reviewers praise the support team for being... See more

User experience

Reviewers mention positive feedback about user experience. Many customers find the platform easy to use, with... See more

Product

Reviewers highlight ambiguous aspects of the product. While some customers praise it as the "best free... See more

Reviews shaping this summary

Rated 4 out of 5 stars

FreshTunes it's easiest way to make music, but moderation is working slowly on free plan, about 2-3 & more weeks. Ru+Eng moderators. Absolutely free, about 10% royalty (from 0.99$ I get 0.01$) P... See more

Rated 4 out of 5 stars

Freshtunes Freshtunes please a song can't be under moderation for more than it release date and keep quiet about the release issue no notification or whatever and address why it's taking forever. This... See more

Rated 4 out of 5 stars

I don't know should I say what but Freshtunes is actually good for some people like me. Free, 100% royalties, but lack tones of essential functions and features. Claiming and processing is the problem... See more

Rated 4 out of 5 stars

After contacting FreshTunes support regarding my account getting blocked from support, they figured out that they weren't the ones blocking me, but instead the provider providing the support feature t... See more

Company replied


Company details

  1. Music Publisher
  2. Record company

Written by the company

We believe, that since music production got affordable to anyone, the way to be heard should be the same easy. Get everything you need at FreshTunes - deliver fast and keep 100% of royalties. No entry threshold, no hidden fees. Start selling your music on Apple Music, Spotify, Tidal, Amazon Music, TikTok, Instagram, and other platforms you need. Share your vision, be part of the culture.


Contact info

4.0

Great

TrustScore 4 out of 5

927 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 39% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 1 out of 5 stars

Waste of time filling out track details…

Waste of time filling out track details makes me sick I tried filling out the artist name,composers name it won't load up the information and can't even save the details it's so annoying I tried that process severally it keeps indicating that I should fill the artist, composer name and when I write it doesn't even allow to save the add artist and composer field. So pathetic.

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Great for indie artists

FreshTunes is a great option for independent musicians. Easy to use and free. I had some small issues, but overall I’m happy with the service.

30 May 2025
Rated 3 out of 5 stars

Service is very good and comfortable to…

Service is very good and comfortable to use, but unfortunately useless for me, because I use in my creation AI.

20 May 2025
FreshTunes logo

Reply from FreshTunes

Hi Erast,

Thanks for the kind words about our service - we truly appreciate it.

We understand that AI plays a big role in your creative process. Right now, due to the lack of clear legal regulations around AI-generated music, we’ve decided to temporarily restrict such uploads. This decision is meant to protect both our users and the platform from potential legal issues.

We’re actively following developments in this area and may revise our policy once there’s more clarity.

Rated 4 out of 5 stars

Freshtunes is amazing..

Freshtunes Freshtunes please a song can't be under moderation for more than it release date and keep quiet about the release issue no notification or whatever and address why it's taking forever. This is a worse thing can happen to a distributor. I will give you 2 stars for opening your company and be able to do right when you feel like.

15 May 2025
Rated 1 out of 5 stars

Customer service people cannot read or speak English

Probably better to use Distrokid, Tunecore, OffStep, Landr, Ditto, United Masters or CD Baby as they have proper customer service that will clearly explain issues to you and guide you about what you can and cannot do to get your music onto streaming services and into stores.

We cannot think of a single area where Freshtunes is even equal to these other services.

23 April 2025
Unprompted review
Rated 2 out of 5 stars

Okay.

Unfortunately, my song wasn't uploaded to the Deezer and SoundCloud platforms. And the analytics weren't working either. Nice looking but not very functional because it found errors on stupid things.

21 April 2025

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