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Freya Meds Reviews 728

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 565 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. Many also found the product to be effective and life-changing. However, some customers reported dissatisfaction with the lack of response when seeking help for unsatisfactory results, specifically mentioning not receiving replies to emails or texts. A few also expressed concerns about the product's appearance, noting that their vials contained a dark red liquid rather than the expected slightly pink color, leading to doubts about the actual drug concentration.

What people talk about most

Staff

Customers had positive experiences with staff, particularly highlighting the exceptional support from... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting the quick and efficient... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Product

Clients share positive opinions on product. Many customers report that the medication works great with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Katie was super sweet, helpful, and responded quickly. I truly appreciate how she answered every question I had. When she noticed I was hesitant and confused about which medication to choose, she took... See more

Rated 5 out of 5 stars

Katie was very helpful. She was patient and answered all my questions swiftly and I did not feel like I was talking to a bot or somebody who had to read a script. She listened to my concerns and answe... See more

Rated 5 out of 5 stars

It’s been 6 weeks since I first started my tirzepatide injections and I’ve already lost 23lbs. It did take a couple weeks for my body to get adjusted but with time and exercise, I began to start losin... See more

Rated 5 out of 5 stars

First and foremost, the communication and follow up that Freya provides once you start this journey is so supportive and comfortable. For the past several weeks I’ve been on a new journey with my weig... See more


Company details

  1. Health consultant

Written by the company

Freya Meds is a digital clinic offering advanced, sustainable solutions for weight loss and metabolic health. Specializing in medical-grade supplements like Semaglutide. Freya provide personalized care through online consultations and direct-to-door delivery of prescriptions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

728 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I had some questions and concerns and…

I had some questions and concerns and Katie helped me quickly! She listened to me and really understood without judgement! My experience was wonderful and quick! Customer service was a 10, response time was a 10, and the service overall was a 10!

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Katie was amazing!!

Katie was extremely helpful and so kind! I have always been a little hesitant to start this and she made it so much better!!

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Freya changed my life!!

Freya changed my life! As a pcos girly struggling with balanced hormones and feeling confident in my weight freya changed the game. Im in the first couple of months of taking tirzepatide but I'm already noticing major changes in my energy, weight, and overall health after dropping a few pounds! A plus is that customer service is great! All of my questions or concerns have been personably answered with the proper amount of professionalism that is to be expected!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Loving Freya Meds

Walked me thru the process and all the questions. The medication is working great with minimal to no side effects. So happy with Freya meds.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

I was very scared about starting this…

I was very scared about starting this journey but after doing my research and speaking to Katie I knew I was in good hands. Katie answered all my questions and reassured any worries I had.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Katie has been a pleasure to work with

Katie has been a pleasure to work with. I was very nervous starting this new journey, but Katie was there with any questions and assistance I needed through the start of this process. Thank you Katie!

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Katie was extremely helpful when I…

Katie was extremely helpful when I shared my concerns with her. She made it super easy for me to get back on track. I was considering leaving Freya and trying something else but she convinced me to stay and I’m really glad she did. 10/10 customer service.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

This company is great

This company is great. Their products work fast and amazing and the team is very helpful when it comes to figuring out what is best to use. Katie help me very much and was always very attentive whenever I had any questions or concerns.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Customer service is amazing!

Customer service is amazing. The automated texts and emails, honestly enjoy them. It’s not a million emails a day, just checking in on me. Website it easy to navigate and I’m down 7 pounds in 6 weeks! Loving this experience.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Supportive and comfortable

First and foremost, the communication and follow up that Freya provides once you start this journey is so supportive and comfortable. For the past several weeks I’ve been on a new journey with my weight loss and this has been the best progress I’ve seen thus far. My weight is progressively going down but not at the expense of energy or feeling myself. I’m so excited to continue my weight loss journey and reach my goals.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Katie was my jump-starter!

Katie was very helpful. She was patient and answered all my questions swiftly and I did not feel like I was talking to a bot or somebody who had to read a script. She listened to my concerns and answered even more questions until I decided to move forward. It is very encouraging and uplifting to have a resource that is on your side. Katie NEVER made feel judged, pressured or ashamed. I am starting on this journey feeling positive and supported!

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Inject Confidence

It’s been 6 weeks since I first started my tirzepatide injections and I’ve already lost 23lbs. It did take a couple weeks for my body to get adjusted but with time and exercise, I began to start losing weight rapidly. I’ve had a great experience so far and Dr. Findley and the Freya team are always super quick and responsive to any questions I have and make me feel comfortable. I feel much more happy and confident now than I did 6 weeks ago!

15 May 2026
Unprompted review

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