Verification is the part I dread, so I did it on day one before putting anything meaningful in. Two documents, a photo of my card with the middle digits covered, and a selfie. Uploaded around eleven a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Luca from support ticket read my missing-spins message on Monday Took a few minutes, then the spins were back before I closed the tab
the agent fixed nothing, to be fair. he explained why the payout was still pending and gave me a time for the next update, and that update actually turned up when he said
I opened ticket 60944 through the contact form, then got an help ticket update night. Same issue, same case ID, no starting over THANK YOU
Company details
Written by the company
Entdecken Sie neue Online-Casinos in Deutschland mit modernen Plattformen, transparenten Bedingungen und sicheren Funktionen.
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The live dealer stream held steady on…
The live dealer stream held steady on my home wifi for a full session, no buffering or drops. I half expected it to lag on my connection but it held.
cashback was small
cashback was small, but posted under the right date.
deposit cap
deposit cap, loss cap and reality check all configurable separately, handy
Using my desktop browser just after…
Using my desktop browser just after midnight, the cashout button stayed above the keyboard. Sounds tiny until a form hides half the page.
halfway through a brew
halfway through a brew, ID verification took a while, but the next account step was clear
I used live chat about a KYC question…
I used live chat about a KYC question and expected a canned answer. Elli checked my account, named the exact document needed, and kept the ticket open for later. Took maybe 29 minutes, but it was a real answer.
Quick delayed flight seat note
Quick delayed flight seat note: free spins missed the first load; relog fixed the count; boring in a good way.
Next morning
Next morning, the live table opened slowly, but my casino stake stayed saved after reload
tablet cashier loaded cleanly Sunday…
tablet cashier loaded cleanly Sunday FINALLY.
Random Thursday 8:07 a.m
Random Thursday 8:07 a.m. account poke: canceled a wrong payout; balance returned cleanly; boring in a good way.
the agent fixed nothing
the agent fixed nothing, to be fair. he explained why the payout was still pending and gave me a time for the next update, and that update actually turned up when he said
Katrin rang back on the Tuesday morning…
Katrin rang back on the Tuesday morning at the time she had given, after I asked for a call through the form. Twenty minutes, and the limit question was sorted out properly.
ticket 67220 got a clear honestly…
ticket 67220 got a clear honestly next-step reply yeah.
Casino KYC page kept the file I had…
Casino KYC page kept the file I had already sent; not flashy, useful.
Favorites kept Gonzo's Quest
joined in the spring
joined in the spring, no wait, late feb it was. anyway the first cashout sat there a day and i left it, then it landed on the tuesday morning. since then its been much the same and i've stopped noticing. dog still hates the hoover.
after a few casino clicks
after a few casino clicks, my address proof was rejected with a reason I could fix
Debit card deposit showed up before I…
Debit card deposit showed up before I left the cashier
The time-out options ranged from 24…
The time-out options ranged from 24 hours to a few weeks, so I took a short one after a long night. Locked me out exactly as long as I picked, no way around it.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
