UPDATE: Rebel made things right by responding quickly and issuing a refund. I was impressed by their professionalism and, given how they handled my concerns, I would consider buying from them a... See more
Company replied
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REBEL is the ultimate destination to Shop Smarter™. By offering unbeatable savings of up to 70% off on open-box and overstock products in the baby gear and home space, REBEL makes it simple to shop with purpose every day. REBEL partners with over 2,500 of the most popular brands to bring the very best assortment of open-box and overstock products right to their customers' doorsteps. As the only certified B-Corp in returns recommerce, REBEL keeps more than 25 million pounds of product out of landfills annually.
United States
Replied to 95% of negative reviews
Typically replies within 1 week
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My carseats arrived quickly in excellent condition! Saved me sooo much money. Will order from REBEL again.

Reply from REBEL
I loved your prices and my experience with you was great ty.

Reply from REBEL
Reliable posting for actual item received. Super happy with the product!

Reply from REBEL
I purchased an open box item that would have all of the parts. When it arrived it was missing a part. I tried to exchange it but I couldn’t tell if I was getting another open box or one that was imperfect so I sent an email explaining my dilemma. To my surprise I was told they would send me another jumper free of charge and to just keep the one that I already have. Excellent customer service!!! Definitely will make more purchases in the future!

Reply from REBEL

Reply from REBEL
I ordered a pack n play that was in perfect condition except for the box damage. Rebel packaged it well and delivered it quickly.

Reply from REBEL
This company has one of the best customer service teams I have ever had to deal with. They go above and beyond when it comes to customer satisfaction.

Reply from REBEL
Products shipped quickly, packaged well, just as expected. As grandparents ordering a crib with mattress and high chair for a visiting grandchild the price point was extremely reasonable and furniture quality and assembly was better than expected.

Reply from REBEL
After I paid my invoice and received the products the website states I owe more money!? I have never had this happen with any online order before. This is crazy.

Reply from REBEL
Packages arrived nearly packed with parts falling out on my patch as i lifted the box. The legs on my system are wobbly and i manually fixed them but should not have had to. You can also tell this was not just and open box with scratches and scuffs, it’s clearly been used.

Reply from REBEL
I ordered the Munchkin Float foldable high chair & I love it! It was so easy to assemble. Received order promptly secured in the original box.

Reply from REBEL
I purchased a 5’4” skeleton for Halloween, a 32oz Hydro Flask water bottle, and a set of (2) Haven double wall glass mugs. All items were labeled “Open Box” on the website.
- Skeleton did not arrive in its original package but was looked new and undamaged. All hinges work and you can contour the skeleton in various positions. Great buy for our 1st ever Halloween decor purchase.
- Mugs came in original packaging. Joy jolt brand. Brand new, no issues. I am happy with this purchase.
- Water bottle had a few dents and paint chips, but have no issues with the lid or straw. Minor flaws were expected with the “Open Box” label.
Overall, I’m happy with my purchase. I’d definitely try buying other small items from Rebel again. Though, I most likely wouldn’t be buying furniture.

Reply from REBEL
Great deals and if they dont work out just return within 7 days.
With 4 dollar return ins no issues at all! Great ideas!

Reply from REBEL
The item is actually a gift for my daughter for Christmas, so u can't review. She wanted a 6QT fryer and the fact we found this 11 QT fryer at an amazing prize is great! Purchasing was easy and shipping was on time. Fingers crossed.

Reply from REBEL
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