UPDATE: Rebel made things right by responding quickly and issuing a refund. I was impressed by their professionalism and, given how they handled my concerns, I would consider buying from them a... See more
Company replied
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REBEL is the ultimate destination to Shop Smarter™. By offering unbeatable savings of up to 70% off on open-box and overstock products in the baby gear and home space, REBEL makes it simple to shop with purpose every day. REBEL partners with over 2,500 of the most popular brands to bring the very best assortment of open-box and overstock products right to their customers' doorsteps. As the only certified B-Corp in returns recommerce, REBEL keeps more than 25 million pounds of product out of landfills annually.
United States
Replied to 95% of negative reviews
Typically replies within 1 week
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I have had nothing but great experiences shopping with Rebel! Everything is exactly as it shows. Great Quality and shipping is good. I’ve places several orders and will definitely continue shopping with them. 10/10 recommend

Reply from REBEL
I was sent the wrong item. It was the right glider but was sent a completely different material than I had ordered.

Reply from REBEL
The deals & what I’ve beeen looking for . Thank You

Reply from REBEL
Stroller was exactly as described,arrived in perfect condition.
The only reason for the 4 stars is the delay in shipping.

Reply from REBEL
The toaster you sent me had obviously been through more than one return… the handle to put down toast does not work. Why send it at all?

Reply from REBEL

Reply from REBEL
Such an amazing experience shopping through Rebel. We got an AMAZING deal on a bike trailer for my father in law. Item was in brand new condition too! Will definitely shop with Rebel again ☺️

Reply from REBEL
I got exactly what I paid for (football flags). The product arrived on tine and in good condition. Thank you

Reply from REBEL
Great prices, shipping is pretty quick, items delivered just as advertised. I’ve ordered twice already.

Reply from REBEL
We ordered a travel system for our soon baby to be. We waited two weeks after we ordered it but our order was still processing. We finally received an update that our order was cancelled but no explanation at all. When I contacted customer service via email, since they did not have a phone number. They stated the order was cancelled and they could not give me a reason why due to the email thread being “unsecured”. That is such an absurd excuse and I will not be recommending this company to anyone. Now we have to wait 6-10 days for a refund and still have no car seat for our baby that is due any week now. Horrible experience.

Reply from REBEL
I ordered a car seat, open box condition. When it arrived the box looked like it had been through it. It was half open, and completely crushed. The car set was thrown in the box- no packaging inside, nothing protecting the car seat from the elements which easily got into the box, and a strap cover was missing.
I reached out asking about an exchange. I specifically asked, given the nature of their business, how they could guarantee an exchange. I was assured by the rep they had some in stock and could ship me a new one, once I shipped the one I received back. Within hours of shipping the seat back, they emailed me saying they received notice I dropped it off, and due to a technical issue they are going to refund me, as they don’t have anymore. I had talked about a partial refund with them, if I were to keep it vs going through the hassle of taping it back up and getting it to a FedEx, and likely would have done that.
I emailed them saying the whole reason I pursued the exchange was because they said I could get another one. I asked what they could do to given the aggravation, and they never responded back. You can only email, there’s no phone number. Very disappointed.

Reply from REBEL
Best site! Best prices. I was leary at first because the prices were great. Purchase was perfect! Some people complained of “open box” it literally says whether it is or isn’t on the listing 🤦♀️ highly recommended!

Reply from REBEL
Received an item that did not work (baby swing) almost a month later and still not able to get someone to help me return it. They claimed I couldn’t use my 7 days return protection when it had only been 5 days since it had been delivered. Still waiting to be helped. It feels really scammy. I’d rather pay full price for any item than use this website again. Not worth it.

Reply from REBEL
Bought a car seat and it was brand new. Great experience!

Reply from REBEL
Purchased from here several times and I’ve been happy with my purchase each time

Reply from REBEL
I love shopping from Rebel! Great quality and great price! Will purchase from this site again in the future!!

Reply from REBEL
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