Frontier Removals & Logistics Reviews 26

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Oliver was amazing helping me move house! Quick and efficient, got the job done in no time - I’ll be using Frontier services again and recommending to friends and family

Rated 4 out of 5 stars

Oliver from Frontier removals was very friendly and professional. However, I would suggest that you get them to come over beforehand to see the job required when you get a quote. We had 3 x movers on... See more

Company replied

Rated 5 out of 5 stars

Very pleased with our recent move - they were professional, on time and were willing to help with anything. The quote was given in advance allowing us to pay a deposit and the rest before we moved out... See more

Rated 5 out of 5 stars

We had the pleasure of using Oliver and his fantastic team last week for our house move and what we thought was going to be super stressful was actually far from it. The guys carried out the work from... See more

Company details

  1. Removals company

Written by the company

Frontier Removals provides first-class removal services at highly competitive prices. As removal experts, our team is available to help you every step of the way, ensuring a stress-free and efficient house move. We will work around you and your schedule, providing flexible and bespoke removal plans to help you get from A to B. No matter what the requirements, our team will get the job done.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Oliver was amazing helping me move…

Oliver was amazing helping me move house! Quick and efficient, got the job done in no time - I’ll be using Frontier services again and recommending to friends and family

24 March 2026
Unprompted review
Rated 5 out of 5 stars

We had the pleasure of using Oliver and…

We had the pleasure of using Oliver and his fantastic team last week for our house move and what we thought was going to be super stressful was actually far from it. The guys carried out the work from start to finish and all we had to do was settle into our new home. I can highly recommend them and should we move again, Oliver will be my first call without a doubt and will also be recommending to friends and family. Thank you again to all of you at Frontier it was a pleasure having you help us at a time in need

1 February 2025
Unprompted review
Rated 5 out of 5 stars

A move made easy and stress free

A move made easy and stress free! Oliver and his team were great, we allowed them to do the packing as well and they took as much pride in this as we would ! They were quick, efficient, punctual and all friendly. Couldn’t recommend enough

11 January 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

We used Oliver and his team for our new home move, and we could not be more impressed. Arrived early, super polite and the manor in which his team worked was brilliant. They made a potentially stressful move super relaxing and easy. I could not recommend them enough.

25 January 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely Superb

Frontier's service from start to finish was brilliant. The guys were really helpful, friendly, and careful with our belongings. They were on hand via Whatsapp prior to moving day to answer all of my questions, arrived on time, and went about their work excellently. Would absolutely recommend.

30 May 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service! Highly reccommend!

What an amazing service from Frontier!
I booked them via a recommendation from a friend and I’m so pleased I did!
We have a venue in central london and we had a private event where all of our furniture needed to be removed.
It was late nights after our general service and pick up was super easy but the best bit was when they dropped the furniture back.
Oliver and Lewis not only delivered all the furniture back between the pair of them (a huge amount of manpower with the tables and chairs we have) but also placed them back into the exact spots they came from along with helping the team to re-set the venue for service the following day (which was well above what we were expecting)
I will without a doubt use them again and would reccomend them to everyone!
Thanks guys!

16 May 2024
Unprompted review
Rated 5 out of 5 stars

Very pleased with our recent move

Very pleased with our recent move - they were professional, on time and were willing to help with anything. The quote was given in advance allowing us to pay a deposit and the rest before we moved out. Our move date was such short notice that we had mentioned could happen but it was fine and even thought it was tight Oliver managed to get us in and get us moved in one day! I would definitely recommend and use them in any future moves.

10 May 2024
Unprompted review
Rated 5 out of 5 stars

Above and beyond expectations! 5 Stars!

We utilised the services of Frontier a few weeks ago to move from a number of small warehouse units to a larger one.

We were pretty tight on timescales to move out of our unit and we unfortunately, left it to last minute. We spoke with Ollie and although he was busy, he managed to find a suitable time that he could get the team to help!

Our goods are pretty high value and their team treated these with utmost care. Not only did they move all of boxes in job order, they neatly palleted them and stacked them in our new warehouse allowing our team to carry on with the day.

I was pleasantly surprised with the price.

Highly recommend Ollie and his team!

9 November 2023
Unprompted review
Rated 5 out of 5 stars

4 bed townhouse cross country move

Oliver and his team were polite, proficient and professional.

He was prompt to respond to all my communications and came out of hours to assess the amount of stuff we had and price the move.

On the day they turned up on time and worked tirelessly to protect our belongings and pack up the vans.

Very happy to recommend. Thanks for taking the stress away from us.

21 April 2023
Unprompted review
Rated 4 out of 5 stars

Make sure you get them over for a quote and to assess the scale of the job

Oliver from Frontier removals was very friendly and professional. However, I would suggest that you get them to come over beforehand to see the job required when you get a quote. We had 3 x movers on our quote but 2 movers turned up on the day and the job took a lot longer to complete than anticipated and that's with us doing a lot of lifting and moving too. We also were charged more in the end. So, although the Oliver and team are great and I would recommend them again for our move I wasn't completely happy.

24 March 2023
Unprompted review
Frontier Removals & Logistics logo

Reply from Frontier Removals & Logistics

Thank you for taking the time to leave a review about your experience with Oliver and the Frontier removals team. We're glad to hear that Oliver and his team were friendly and professional during your move, and that you would recommend them again.

However, we're sorry to hear that you weren't completely satisfied with the service you received.

We do want to clarify that there was a conversation with your husband days before the work commenced, stating that if a 3rd trip was required, there would be a slight increase in cost, which was agreed. The additional cost included that 3rd trip, as well as the amount of excess waste, which was another full load. We apologise if this caused you frustration.

We appreciate your feedback and will take it into account as we work to improve our services. Thank you again for choosing Frontier removals, and please don't hesitate to reach out to us if you have any further questions or concerns.

Rated 5 out of 5 stars

Two lads was so helpful and very quick…

Two lads was so helpful and very quick and efficient.
Felt comfortable with them as they was very friendly and professional.
Such a smooth move , especially from second floor flat all those stairs to the new house!
Great company could change date as didn’t know our exact move in, so was very reassuring.
Will definitely be using them again

14 February 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Really nice guys, friendly while getting the job done quickly with no issues. Definitely recommend.

10 January 2023
Unprompted review
Rated 5 out of 5 stars

Top team

Very friendly and professional. Everything was well planned and safely packed. Hard graft with a smile. Would definitely use again.

15 November 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service

Thank you to Oliver's Frontier Removals. They provided excellent service and helped tremendously during a stressful time. They went above and beyond and were very thoughtful when helping with our move. Would definitely recommend to anyone.

23 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent removals service

Oliver and Jordan were great. I’ll be recommending them to anyone that might be moving!
They made our move so easy and as stress free as moving can be. Thank you both, it was so appreciated.

21 October 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look