Renewing my buildings insurance was a doddle. The premium was better than Confused.com's best offer and so I was more than happy to renew the existing policy. This makes a welcome change from the time... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Early days just set up the new policy and it was very simple. Allowed me to make amendments and see the affect in real time. Best bit was it was half the price of my current insurers renewal. Bit wo... See more
Easy to follow and see inclusions. Pleased that all previous information has been retained. Competitive terms. Easy to modify to suit my own needs
Although the details took time to gather and upload I like the fact this level of detail is required as it gives me peace of mind
Company details
- #124 of 228 best companies in Insurance agency
- #3 of 10 best companies in Cycle Insurance Company
- #3 of 12 best companies in Gadget Insurance Company
- #21 of 44 best companies in Home Insurance Agency
- #18 of 22 best companies in Landlord Insurance Company
Written by the company
Frontier Home Insurance is an innovative insurance intermediary providing a wide range of home and residential landlord solutions. We use the latest technology to provide a simple self-service solution that allows you to update your cover as your life changes. Rest assured that existing customers always get offered our best prices which are the same or cheaper than those offered to new customers.
Frontier - Protect the things you value most
Written by the company
- Price promise
- We offer customers the best price, both initially and at renewal, and have no hidden costs.
- No Administration Fees
- Once your policy is set-up there are no fees to update your cover.
- Flexibility
- 24/7 access to update, renew or cancel cover. Product adapts to your changing circumstances. Get the right cover for your treasured possessions with no imposed policy limits.
- Any type of property covered
- Houses, Flats, Park Homes and Static Caravans all catered for.
- Mix and match on how you use your property
- Main home, Second / holiday homes, Investment let, Airbnb hosts and even Unoccupied properties quoted online.
Contact info
1st Floor 5 St Helen’s Place, EC3A 6AB , London, United Kingdom
- support@frontierinsurance.co.uk
- frontierinsurance.co.uk
4.6
Excellent
15k reviews
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straightforward application
straightforward application.
not 5 star as asks for photos if items but wouldn't enable upload for photos app.
16 July 2026
Good - for an online policy (I miss people though!)
The site was generally good and straightforward. Trying to tie ddown details to reach a final premium took a while using the chat facility and then going back to the quote. It would have been easier, less time consuming and less stressful to talk to someone.
Premium is now difficult to afford as I am living off a pension and increases in the cost of everything - including insurance - far exceeds the increase in my pension. The policy however seems to be good (although I've not had cause to claim to date)
16 July 2026
Easy to re-insure and the pricing was…
Easy to re-insure and the pricing was very competitive.
16 July 2026
I liked being sent a renewal invitation…
I liked being sent a renewal invitation well in advance. I lost the letter but your Help Service quickly reminded me of the contents.
Although the quote was not the cheapest, I preferred the clear and comprehensive way that Frontier Home Insurance presented what's covered and what's not.
16 July 2026
Simple and clear process to renew
Simple and clear process to renew existing policy online. Quote higher than last year but not excessive
16 July 2026
easy to use portal and clear…
easy to use portal and clear explanations. Found via compare the market and good levels of cover
16 July 2026
simplicity and security
15 July 2026
Poor response to web chat
I had got a quote via a comparison site and wanted to check that their quote was based on my house's non standard construction and flat roof. I was shown to be no.1 in the queue with around a 4 min wait. 10 mins later still no response! If that's how they deal with new business, it doesn't hold out much hope for ease of contact with them. I will be looking elsewhere for my insurance.
15 July 2026
Unprompted review
Easy to navigate
15 July 2026
Simple process
15 July 2026
I had 2 quotes from you less than ago
I had 2 quotes from you less than ago. The quotes were valid to 28/7/26. I made a small amendment to include a small office space. The price decreased by one pound. When I went to buy it increased by £30. The risk does not change over this period of time. Con job.
15 July 2026
Reasonable price and hopefully a…
Reasonable price and hopefully a reliable insurer, we will see if anything goes wrong
15 July 2026
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