Forms were easy to fill in. Renewal letter and email were sent in plenty of time. Renewal quote was excellent. Have not had to make any claims and hopefully never will so am unable to comment on custo... See more
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Review summary
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Reviews shaping this summary
I liked being sent a renewal invitation well in advance. I lost the letter but your Help Service quickly reminded me of the contents. Although the quote was not the cheapest, I preferred the clear a... See more
Renewing my buildings insurance was a doddle. The premium was better than Confused.com's best offer and so I was more than happy to renew the existing policy. This makes a welcome change from the time... See more
Easy to use the online system. Good price in comparison to other providers. Seems to provide all I need. The winner of the Moneyfacts provider of the year award helped to choose Frontier.
Company details
- #128 of 229 best companies in Insurance agency
- #4 of 10 best companies in Cycle Insurance Company
- #3 of 12 best companies in Gadget Insurance Company
- #21 of 44 best companies in Home Insurance Agency
- #18 of 22 best companies in Landlord Insurance Company
Written by the company
Frontier Home Insurance is an innovative insurance intermediary providing a wide range of home and residential landlord solutions. We use the latest technology to provide a simple self-service solution that allows you to update your cover as your life changes. Rest assured that existing customers always get offered our best prices which are the same or cheaper than those offered to new customers.
Frontier - Protect the things you value most
Written by the company
- Price promise
- We offer customers the best price, both initially and at renewal, and have no hidden costs.
- No Administration Fees
- Once your policy is set-up there are no fees to update your cover.
- Flexibility
- 24/7 access to update, renew or cancel cover. Product adapts to your changing circumstances. Get the right cover for your treasured possessions with no imposed policy limits.
- Any type of property covered
- Houses, Flats, Park Homes and Static Caravans all catered for.
- Mix and match on how you use your property
- Main home, Second / holiday homes, Investment let, Airbnb hosts and even Unoccupied properties quoted online.
Contact info
1st Floor 5 St Helen’s Place, EC3A 6AB , London, United Kingdom
- support@frontierinsurance.co.uk
- frontierinsurance.co.uk
4.6
Excellent
15k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Very easy to renew
9 July 2026
asking for repalcement values of items…
asking for repalcement values of items over £1.5k, nightmare, who knows! Would prefer if it was over £5k as that would take most things out of the list
9 July 2026
Easy to follow instructions
8 July 2026
Straight forward process
A straight forward process.A very competitive quote compared with my previous insurance company. I would definitely recommend this company.
8 July 2026
Easy to update details
7 July 2026
Very simple process.
7 July 2026
Happy with Frontier
I've dealt with Frontier before and they seem very good.
I also found the price to be good
7 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Frontier Home Insurance
Dear Steven Hearn,
Thank you for taking the time to leave your feedback.
We would like to reassure you that we do not have any hidden costs. All premiums, optional add-ons, excesses and policy terms are clearly displayed before you purchase your policy or make any changes.
Our level of cover is also explained clearly within the MyCover PDF. You can refer to this document, along with the Policy Terms Document.
We can confirm that you have successfully made a mid-term adjustment to your policy, and your updated policy documents have been emailed to you.
Please check your inbox and, if you do not see the email, kindly check your junk or spam folder.
If you have any questions about your cover or any aspect of the policy, please contact us via Live Chat or email at support@frontierinsurance.co.uk, and our team will be happy to assist you further.
Kind regards
Cover Team
Clear information and competitive…
Clear information and competitive prices, no hassle online renewal.
6 July 2026
Very simple to set up.
6 July 2026
Easy to follow
6 July 2026
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