Frontiers Man Reviews 

414
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and knowledgeable staff who provide a welcoming experience. People are particularly impressed with the fast and reliable delivery service, often receiving their orders the next day, even during holiday periods. The products themselves are frequently described as high quality, with a great range of unique and interesting items available. However, some customers also noted issues with sizing for certain products, leading to returns and associated shipping costs. A few other people also felt that the parcel delivery was not handled correctly by the courier, resulting in disappointment.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the high standard of clothing and... See more

Service

Consumers find service to be positive, consistently describing it as prompt, polite, and efficient. Many... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting its speed and efficiency.... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and quick... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, friendliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The delivery of my items was swift and well packaged. The Mont St Michel jacket was superb and just the right size, large for my 42” chest. Unfortunately the matching parig trousers were far too small... See more

Rated 5 out of 5 stars

I was able to get in touch with them quickly using their online chat and narrow down the correct size for the jacket I was looking at. I bought the jacket and it arrived the next day (perfect fit than... See more

Rated 5 out of 5 stars

I was visiting Edinburgh a couple of weeks ago, and took the opportunity to come in and try out my first pair of Red Wings. Jamie couldn't have been more helpful, and was happy to arrange delivery for... See more

Rated 5 out of 5 stars

I’ve had the pleasure of visiting the store and loved the friendly atmosphere. The staff are welcoming and knowledgeable about their products. This is what has given me the confidence to make online p... See more


Company details

  1. #31 of 241 best companies in Men's clothes shop
  2. #47 of 607 best companies in Clothing Shop
  3. #5 of 20 best companies in Jeans shop
  4. #35 of 280 best companies in Fashion accessories shop
  5. #3 of 34 best companies in Outerwear Shop
  6. #5 of 27 best companies in T-shirt Shop

Written by the company

Family-run business specialising in clothing and accessories from small, standout brands with a shared focus on quality construction, stylish, high on detail and decidedly different to what you would find on the high street. Our customers range from young to mature, sharp dressers to slouchy, streetwear to sartorial.


Contact info

4.9

Excellent

TrustScore 5 out of 5

414 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(414)

102 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Frontiers

frontiers employees are the best, they are very accommodating. they reply to your email and inquiries really fast, and delivery was on time.

30 June 2025
Rated 5 out of 5 stars

Visit recommended…

Very good experience ordering Le Mont St Michel jacket. Mark contacted me as soon as new stock with my size arrived from france. Will happily shop here again as they stock a high quality range and visiting the store is a pleasure.

16 June 2025
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic. This really was the pinnacle example of why brick and mortar shops still need to exist, despite the push for online shopping.

Even as an annoying tourist with too many questions, the guys in the shop took genuine and real care, definitely “an extra step”. Would highly recommend to anyone in Edinburgh needing some good clothes or shoes.

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Really great service

Really great service, I ordered a Le Mont St Michel Chore Jacket but the medium was much too big. Frontiers Man arranged a return with no drama or issues. Will definitely buy from them again.

15 May 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look