Frontline Collections - Cheshire Office Reviews 42

TrustScore 5 out of 5

4.8

Preference House, King Street, WA16 6EQ Knutsford, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I was recommended to contact Frontline Collections to recover money from an investment I made in 2025. From day one their team couldn't have been more helpful and supportive. They explained the course... See more

Company replied

Rated 5 out of 5 stars

I went to frontline collection after our solicitors advised us to write off nearly £40K. Frontline gave me a completely different view and said they were willing to to act on my behalf. True to their... See more

Company replied

Rated 5 out of 5 stars

Full credit to Frontline Collections, we have managed to turn a corner financially this past year. Best debt collection service we have ever used an we will be passing more accounts over soon. Very tr... See more

Company replied

Rated 5 out of 5 stars

We don't often get a client not pay us but in strange times, strange things happen. When promises of payment were not kept and then the client was ignoring me, I knew I needed professional help. F... See more

Company replied


Company details

  1. Debt collection agency
  2. Bailiff
  3. Debt Collecting
  4. Legal Services

Written by the company

Frontline Collections are Cheshire leading Debt Collection Agency specialising in personal debt collection across Cheshire, UK, EU & around the World. In operation since 2005, thousands of private individuals & companies regularly use Frontline's services. - We operate our fast track Collection services Nationwide and have offices based in Knutsford, Manchester, London, Scotland & Lancashire. We have a vetted network of specialist Debt Collection Officers across the United Kingdom and also have High Court Enforcement Officers to enforce Court Orders. - Our Low Fixed fee service is strictly 'No Collection - No Commission' and we are pound for pound, the most cost effective solution for the collection of unpaid private debts. If you are seeking a Professional Debt Collection Agency in Cheshire then speak to the best debt collection experts today.

UK's No1 for Private Debt Collection

We Maximise Collections but minimise the Cost!

We Maximise Collections but minimise the Cost!
Leading Experts for Private Debt Collection on a Local and Nationwide basis.

Contact info

  • Preference House, King Street, WA16 6EQ, Knutsford, England, United Kingdom

  • 0333 043 4425

4.8

Excellent

TrustScore 5 out of 5

42 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Thanks to the team at Frontline

I was recommended to contact Frontline Collections to recover money from an investment I made in 2025. From day one their team couldn't have been more helpful and supportive. They explained the course of action they intended taking. Within 7 days, I had the money back in my account. I had struggled with this issue for many weeks and only wish that I had contacted Frontline earlier. Once again, a huge thankyou to the team at Frontline.

19 March 2026
Unprompted review
Frontline Collections - Cheshire Office logo

Reply from Frontline Collections - Cheshire Office

Thank you very much Martin for the kind review, we really appreciate it very much. If you need any further help, please do not hesitate to contact us.

Best Wishes
Client Services Team

Rated 5 out of 5 stars

Frontline forever

I went to frontline collection after our solicitors advised us to write off nearly £40K. Frontline gave me a completely different view and said they were willing to to act on my behalf. True to their word they have recovered every penny. I have nothing but praise for Linda, Emma and Keith who directed the recovery and communicated at every stage. A massive thank you for all your efforts from HH RTM management.

28 February 2026
Unprompted review
Frontline Collections - Cheshire Office logo

Reply from Frontline Collections - Cheshire Office

Thanks very much for taking a moment to leave us a review David, it really is very much appreciated and we were pleased to be able to assist in resolving the matter for you. Your kind comments have been passed to the relevant members of our team.

Best Wishes
Client Services Team

Rated 5 out of 5 stars

Tony Meadows was very helpful

Tony Meadows was very helpful, and he achieved the recovery of a significant debt for me

10 February 2026
Unprompted review
Frontline Collections - Cheshire Office logo

Reply from Frontline Collections - Cheshire Office

Thank you very much David for your kind review, it is really appreciated and we were pleased to be able to assist you.

Best Wishes
Client Services Team

Rated 5 out of 5 stars

Hello,help me,

7 June 2025
Unprompted review
Frontline Collections - Cheshire Office logo

Reply from Frontline Collections - Cheshire Office

Dear Mohd, if you require Debt Collection assistance, please call us on 0333 043 4425 to discuss your issues.

Best Wishes
Client Services team

Rated 5 out of 5 stars

Easy to understand and quick solution

Just had the latest batch of cases we have passed them resolved very quickly. I would highly recommend this company to any entity that gets issue with consumers not paying.

26 May 2025
Unprompted review
Frontline Collections - Cheshire Office logo

Reply from Frontline Collections - Cheshire Office

Thanks Mark for the kind review, we appreciate it very much.

Best Wishes
Client Services team

Rated 5 out of 5 stars

I turned to frontline after reading an…

I turned to frontline after reading an article on their services. They have been excellent and recovered various amounts owing to our business. Highly recommended debt collection agency

31 July 2024
Unprompted review
Frontline Collections - Cheshire Office logo

Reply from Frontline Collections - Cheshire Office

Thank you Mark for taking a moment to review our service. If you get more issues with customers not paying, please contact us for advice and assistance.

Kind regards
Client Services team

Rated 5 out of 5 stars

We use frontline collections and would…

We use frontline collections and would recommend them.

5 August 2024
Unprompted review
Frontline Collections - Cheshire Office logo

Reply from Frontline Collections - Cheshire Office

Thank you Pat for the kind review. We are pleased we have been able to assist yourselves with various accounts passed for recovery.

Best Wishes
Client Services team

Rated 5 out of 5 stars

Very professional debt collection…

Very professional debt collection agency, recommend!!!!!!

15 August 2024
Unprompted review
Frontline Collections - Cheshire Office logo

Reply from Frontline Collections - Cheshire Office

Thank you David for the wonderful feedback, it is really appreciated and we will continue to do our best to recover fees owing to yourselves.

Best Wishes
Client Services team

Rated 5 out of 5 stars

My small debt was collected promptly…

My small debt was collected promptly and Im happy to leave positive review based on this. Thanks

24 August 2024
Unprompted review
Frontline Collections - Cheshire Office logo

Reply from Frontline Collections - Cheshire Office

Thanks Chelsea for taking a moment to leave us a review, its really appreciated. If you get any further clients causing you issues, please contact us.

Best Wishes
Client Services team

Rated 5 out of 5 stars

Recovered unpaid claim shotfall from…

Recovered unpaid claim shotfall from our Insurance company fast.

26 August 2024
Unprompted review
Frontline Collections - Cheshire Office logo

Reply from Frontline Collections - Cheshire Office

Thanks Jason for the kind review. We were very pleased to be able to solicit full payment for your unpaid Motor insurance claim.

If you need any further help with this, please contact us for advice.

Kind regards
Client Services team

Rated 5 out of 5 stars

When nobody helped me

When nobody helped me, frontline came to the rescue. As a self employed freelancer. I cant just wave goodbye to invoices and no payment.

Frontline got moving on my case quickly and had my debt collected in less than a month.
Very happy with all round experience.

4 September 2024
Unprompted review
Frontline Collections - Cheshire Office logo

Reply from Frontline Collections - Cheshire Office

Thank you Kenny for taking time out to leave us a review. Glad we were able to resolve the matter for you. If you get any future issues with unpaid invoices, please contact us.

Best Wishes
Client Services team

Rated 5 out of 5 stars

Customer didn't pay and then started…

Customer didn't pay and then started ignoring my calls and texts. Had to go down the debt collector route and came to frontline to help me. Within days of them working on the debt, the customer all of a sudden was ringing and texting me saying call the dogs off.

I let frontline do what I've paid them to do and the customer paid them the full debt of 18k when he could have just paid me in the first place instead of trying it on. Brilliant service.

23 August 2024
Unprompted review
Frontline Collections - Cheshire Office logo

Reply from Frontline Collections - Cheshire Office

Thank you Dean for taking a minute to leave a review of our debt collection services. If you get any further issues, please contact us for assistance.

Regards
Client Services team

Rated 5 out of 5 stars

Recommended…

We have used this company a few times now. Very efficient and professional and successful in getting required results.

23 May 2024
Unprompted review
Frontline Collections - Cheshire Office logo

Reply from Frontline Collections - Cheshire Office

Thanks very much for taking the time to leave us a review Rachel, we truly value your feedback.

If you get any further issues with non-payers, please do not hesitate to contact us.

Kind regards
Megan - Client Services team

Rated 5 out of 5 stars

An Excellent Debt Collection Company

I have had to use Frontline only a few times in the last few years. However, they have been amazing-even long outstanding invoices (which we had mentally written off) have paid within a week of contact with Frontline. They have been speedily successful in every referral I have made.

15 April 2024
Unprompted review
Frontline Collections - Cheshire Office logo

Reply from Frontline Collections - Cheshire Office

Thanks very much for taking the time to leave us a review. If you get any further problems, please do not hesitate to contact Tony or any of the team for immediate assistance.

Kind regards
Client Services team

Rated 5 out of 5 stars

We don't often get a client not pay us…

We don't often get a client not pay us but in strange times, strange things happen. When promises of payment were not kept and then the client was ignoring me, I knew I needed professional help.
Frontline were on hand to help me recover nearly £7,000 owed which isn't a lot to some but badly affected my position as we had kennel fees to pay. Thank you again for your efforts and I will be recommending your services to anybody that needs them.

Regards
Sam

3 April 2024
Unprompted review
Frontline Collections - Cheshire Office logo

Reply from Frontline Collections - Cheshire Office

Thanks very much to taking the time out to leave us a review Sam, its greatly appreciated. If you get any more issues with unpaid invoices, please contact us straightaway for advice and assistance.

Kind Regards
Client services team

Rated 5 out of 5 stars

Traced our old tenant and we are now…

Traced our old tenant and we are now receiving £250 per month payments that was completely unexpected. Thank you for your gallant persistence Frontline Collections as I know Mr Barnes wasn't the most pleasant of people.

2 April 2024
Unprompted review
Frontline Collections - Cheshire Office logo

Reply from Frontline Collections - Cheshire Office

Thanks very much for the kind review Tim. We will continue to ensure all payments are made till the amount owing is repaid in full.

Kind Regards
Chris - Client services team

Rated 5 out of 5 stars

Very clear communication and its worth…

Very clear communication and its worth noting that they recovered our debt within 11 days. Will use again if we encounter a similar problem.

31 March 2024
Unprompted review
Frontline Collections - Cheshire Office logo

Reply from Frontline Collections - Cheshire Office

Thanks very much for taking the time to leave a review for our service David, its really appreciated. If you get any more customers not paying, please contact us asap.

Regards
Chris - Client Services team

Rated 5 out of 5 stars

Did a hell of a lot of graft to get my…

Did a hell of a lot of graft to get my money for me and all for a small fee. Already recommended you guys to 4 others on our site.

27 March 2024
Unprompted review
Frontline Collections - Cheshire Office logo

Reply from Frontline Collections - Cheshire Office

Thanks very much for the great review Matt. We always welcome recommendations and appreciate it hugely. If you get any future issues, please do not hesitate to contact us.

Regards
Client services Team

Rated 5 out of 5 stars

Leaving a review as requested

Leaving a review as requested. Don't know where to start tbh but very pleased with frontline collections and the work done to collect a debt that was owed to me.

27 March 2024
Unprompted review
Frontline Collections - Cheshire Office logo

Reply from Frontline Collections - Cheshire Office

Thanks Mike for kindly leaving us a review, it really helps us. If you get any more issues in the future with customers not paying fees owed, please contact us for help and advic.

Regards
Chris - Client services team

Rated 5 out of 5 stars

I'd had enough of customers giving me…

I'd had enough of customers giving me the run around so had this firm recommended. They've been brilliant from the get go

25 March 2024
Unprompted review
Frontline Collections - Cheshire Office logo

Reply from Frontline Collections - Cheshire Office

Thanks very much for taking the time to leave such a great review Steve, its really appreciated. if you get any more issues with a customer not paying, please contact any of the team here for help and advice.

Best wishes
Client Services team

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