I was recommended to contact Frontline Collections to recover money from an investment I made in 2025. From day one their team couldn't have been more helpful and supportive. They explained the course... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I was recommended to contact Frontline Collections to recover money from an investment I made in 2025. From day one their team couldn't have been more helpful and supportive. They explained the course... See more
Company replied
I went to frontline collection after our solicitors advised us to write off nearly £40K. Frontline gave me a completely different view and said they were willing to to act on my behalf. True to their... See more
Company replied
Full credit to Frontline Collections, we have managed to turn a corner financially this past year. Best debt collection service we have ever used an we will be passing more accounts over soon. Very tr... See more
Company replied
We don't often get a client not pay us but in strange times, strange things happen. When promises of payment were not kept and then the client was ignoring me, I knew I needed professional help. F... See more
Company replied
Frontline Collections are Cheshire leading Debt Collection Agency specialising in personal debt collection across Cheshire, UK, EU & around the World. In operation since 2005, thousands of private individuals & companies regularly use Frontline's services. - We operate our fast track Collection services Nationwide and have offices based in Knutsford, Manchester, London, Scotland & Lancashire. We have a vetted network of specialist Debt Collection Officers across the United Kingdom and also have High Court Enforcement Officers to enforce Court Orders. - Our Low Fixed fee service is strictly 'No Collection - No Commission' and we are pound for pound, the most cost effective solution for the collection of unpaid private debts. If you are seeking a Professional Debt Collection Agency in Cheshire then speak to the best debt collection experts today.
We Maximise Collections but minimise the Cost!

Preference House, King Street, WA16 6EQ, Knutsford, England, United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was recommended to contact Frontline Collections to recover money from an investment I made in 2025. From day one their team couldn't have been more helpful and supportive. They explained the course of action they intended taking. Within 7 days, I had the money back in my account. I had struggled with this issue for many weeks and only wish that I had contacted Frontline earlier. Once again, a huge thankyou to the team at Frontline.

Reply from Frontline Collections - Cheshire Office
I went to frontline collection after our solicitors advised us to write off nearly £40K. Frontline gave me a completely different view and said they were willing to to act on my behalf. True to their word they have recovered every penny. I have nothing but praise for Linda, Emma and Keith who directed the recovery and communicated at every stage. A massive thank you for all your efforts from HH RTM management.

Reply from Frontline Collections - Cheshire Office
Tony Meadows was very helpful, and he achieved the recovery of a significant debt for me

Reply from Frontline Collections - Cheshire Office
Just had the latest batch of cases we have passed them resolved very quickly. I would highly recommend this company to any entity that gets issue with consumers not paying.

Reply from Frontline Collections - Cheshire Office
I turned to frontline after reading an article on their services. They have been excellent and recovered various amounts owing to our business. Highly recommended debt collection agency

Reply from Frontline Collections - Cheshire Office
We use frontline collections and would recommend them.

Reply from Frontline Collections - Cheshire Office
Very professional debt collection agency, recommend!!!!!!

Reply from Frontline Collections - Cheshire Office
My small debt was collected promptly and Im happy to leave positive review based on this. Thanks

Reply from Frontline Collections - Cheshire Office
Recovered unpaid claim shotfall from our Insurance company fast.

Reply from Frontline Collections - Cheshire Office
When nobody helped me, frontline came to the rescue. As a self employed freelancer. I cant just wave goodbye to invoices and no payment.
Frontline got moving on my case quickly and had my debt collected in less than a month.
Very happy with all round experience.

Reply from Frontline Collections - Cheshire Office
Customer didn't pay and then started ignoring my calls and texts. Had to go down the debt collector route and came to frontline to help me. Within days of them working on the debt, the customer all of a sudden was ringing and texting me saying call the dogs off.
I let frontline do what I've paid them to do and the customer paid them the full debt of 18k when he could have just paid me in the first place instead of trying it on. Brilliant service.

Reply from Frontline Collections - Cheshire Office
We have used this company a few times now. Very efficient and professional and successful in getting required results.

Reply from Frontline Collections - Cheshire Office
I have had to use Frontline only a few times in the last few years. However, they have been amazing-even long outstanding invoices (which we had mentally written off) have paid within a week of contact with Frontline. They have been speedily successful in every referral I have made.

Reply from Frontline Collections - Cheshire Office
We don't often get a client not pay us but in strange times, strange things happen. When promises of payment were not kept and then the client was ignoring me, I knew I needed professional help.
Frontline were on hand to help me recover nearly £7,000 owed which isn't a lot to some but badly affected my position as we had kennel fees to pay. Thank you again for your efforts and I will be recommending your services to anybody that needs them.
Regards
Sam

Reply from Frontline Collections - Cheshire Office
Traced our old tenant and we are now receiving £250 per month payments that was completely unexpected. Thank you for your gallant persistence Frontline Collections as I know Mr Barnes wasn't the most pleasant of people.

Reply from Frontline Collections - Cheshire Office
Very clear communication and its worth noting that they recovered our debt within 11 days. Will use again if we encounter a similar problem.

Reply from Frontline Collections - Cheshire Office
Did a hell of a lot of graft to get my money for me and all for a small fee. Already recommended you guys to 4 others on our site.

Reply from Frontline Collections - Cheshire Office
Leaving a review as requested. Don't know where to start tbh but very pleased with frontline collections and the work done to collect a debt that was owed to me.

Reply from Frontline Collections - Cheshire Office
I'd had enough of customers giving me the run around so had this firm recommended. They've been brilliant from the get go

Reply from Frontline Collections - Cheshire Office
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.