Frosts Cars Reviews 4

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Vehicle Repair
  2. Vehicle repair shop
  3. Car accessories shop
  4. Car dealer
  5. Car service
  6. Motor vehicle dealer

Information provided by various external sources

Welcome to Frosts 4 Cars. We are a Used Car & Van specialist that serves across Sussex, with Service, MOT and Body Repair facilities.. Call us today


Contact info

3.8

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had very complicated problems with my…

I had very complicated problems with my car and took to frosts for diagnosis. They are extremely helpful and a very professional company ,every member of staff i met were polite courteous . Unable to help repair car themselves they diagnosed faults and gave recommendations for further work. They also made no charge for their time and trouble which was above and beyond I and so appreciated. I wouldn’t hesitate to recommend after my experience and they will become my go to garage in the future.!

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Had an annoying noise from the rear…

Had an annoying noise from the rear requiring attention from their Service Dept. Booking a slot was straightforward and timely. They found the problem quickly (rear springs), sourced good replacement parts and all fitted in that day. The timing couldn't have been better as the week got very complicated and not having the car would have been a problem. Everyone is polite, friendly and very helpful. Very pleased with this excellent service.

30 January 2025
Unprompted review
Rated 1 out of 5 stars

defective battery

i purchased a used car and 5 months later the battery went completely flat. dealers refused to accept they sold car with a defective battery, did not want to cover cost of replacing and kept sending me invalid email addresses so i could not reach anyone anymore. not recommended at all, very bad experience

15 July 2024
Unprompted review
Rated 5 out of 5 stars

Well established business who treat customers as real people

We dropped in to Frosts Shoreham without checking first, hoping to see a car they had advertised on the web. Dino made us very welcome but explained that the car in question was still in preparation for display. He told us that there was an identical car at their Chichester branch and arranged for it to be transferred to Shoreham the same day. It was just what we wanted and Dino was very meticulous taking us through all we needed to know. We did have a problem after delivery but Dino took immediate action to sort it. If he is typical of Frosts' staff the company's service levels far exceed those of the main Toyota dealer where I bought my previous car.

3 April 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look