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Froya Organics Reviews 7,759

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 5,589 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, noting their high quality and effectiveness in improving skin texture, appearance, and overall health. Many appreciate the natural ingredients and the concentrated nature of the products, which means a little goes a long way. The customer service is consistently highlighted as exceptional, with people receiving quick, helpful, and friendly responses to their inquiries. Reviewers often mention that their issues are resolved promptly and efficiently, making them feel valued and supported by the staff. However, some customers also noted that certain products, like the day balm, can appear orange or greasy on the skin, leading to an undesirable tint. A few other people also felt that some products were too abrasive or dried out their skin, and some experienced issues with broken packaging upon delivery. Additionally, some reviewers mentioned initial breakouts as their skin adjusted to the new products, and a small number were dissatisfied with the company's refund policy for subsequent purchases.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many expressing satisfaction with the results... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the effectiveness of the products,... See more

Customer service

Customers had positive experiences with customer service, consistently describing it as top-notch, fantastic,... See more

Response time

People report positive experiences with response times, often highlighting the speed and efficiency of... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their promptness, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First of all, my products (The Complete System for Mature Skin) is amazing. After using for one month my skin is soft, smooth, and brighter. Even more than that, I feel better — pampered and cared fo... See more

Company replied

Rated 5 out of 5 stars

Excellent products! smoother skin, less irritation or acne prone skin on my chin and forehead. Skin in my neck and décolleté visibly improved. Most of all, I like the fact that there are no hidden che... See more

Company replied

Rated 5 out of 5 stars

I've been using Froya Organics for about a month now and overall I'm really impressed. It's concentrated rather than watered down, so you use less product than you'd expect, and the Nordic plant-bas... See more

Rated 5 out of 5 stars

I wanted to change my account email. I sent an enquiry to ask how to do so. I got a very fast AI response, which enabled me to link to a human. My problem was solved within a minute or two after I fo... See more

Company replied


Company details

  1. Cosmetic Products Manufacturer
  2. Cosmetics shop

Written by the company

Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.

Wild Arctic Plants

Written by the company

You have never tried skincare like this
Look at our products. You have seen nothing like it. Wild arctic plants mixed with beeswax. Read our reviews - people are getting transformations in DAYS.

Better Skin or Money Back

Use it for 60 days risk free

Use it for 60 days risk free
"If our products don't help you improve your skin within 60 days of daily use, we don't want your money. We know that our solution is extremely effective. But we also know that it's not going to work for everyone and their mother."

Contact info

Promotion box for Froya Organics

Save Up To 46% If You Buy Today

Save 10% extra with the code "TP". PS: Only for a limited time!

4.7

Excellent

TrustScore 4.5 out of 5

8k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

My face looks 10 years younger

My face looks 10 years younger. Love this product. Will use it forever.

20 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

10 years younger!! Tamara, this is the kind of thing that makes everything worth it. So glad the product is working this well for you. Here for you forever right back! 😊

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

I am glowing ✨

I have lost count of how many people are telling me how well I look, have I been on holiday, where did I get my tan etc. The face creams are fab and they last ages because you hardly need to use any. Happy customer here

20 June 2026
Unprompted review
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Reply from Froya Organics

Louise, I am LIVING for this review!! People asking if you've been on holiday because you're glowing so much?? That's everything. So glad the face creams are working that well for you. The fact that a little goes a long way is something we're really proud of too.

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Product spillage in transit

I sent an email stating that my product spilled in transit. Not for a refund or a request for a replacement, just to bring attention to a possible defect. I was contacted back within hours. They apologized and stated they would send me a replacement. The interaction was pleasant

16 June 2026
Unprompted review
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Reply from Froya Organics

Hey Mae! So glad we got that sorted out quickly for you. A spillage in transit is never ideal, and getting you a replacement without any hassle is exactly what we want to do. Really happy the interaction felt pleasant too, that matters a lot to us!

All the best,
Tobias @ Frøya

Rated 1 out of 5 stars

I ordered 3 products 3 weeks ago still…

I ordered 3 products 3 weeks ago still not received my order !! Tracked today they are still not even in the UK, I will comment on the products should I ever receive them , at the moment im not happy with this company at all

20 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Hello Lou, we're very sorry to hear that your order has not arrived yet.

To be completely honest, I believe something may have happened along the way, as our parcels do not normally take this long to arrive. There is a possibility that the package is being held at a local collection point or that there has been an issue during transit.

Could you please send us your order details and contact information? I'd be happy to personally look into this for you and help locate the parcel.

Please contact us at help@froyaorganics.com and ask to speak directly with a manager so we can investigate this as quickly as possible.

Kind regards,
Frøya Organics

Rated 5 out of 5 stars

So understanding and helpful

So understanding and helpful when it was me who accidentally broke a jar. Being able to explain the situation and getting a response right away was so meaningful. Love the products and now even more the company behind it

18 June 2026
Unprompted review
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Reply from Froya Organics

Amanda, this honestly warms my heart. Accidents happen and we would never want you to feel bad about it. You reached out, we sorted it, that's how it should be! And the fact that it made you love the company even more means so much to us. ❤️

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Outstanding customer support service!!

Outstanding customer support service!!!

I just began The Complete System for Mature Women’s Skin yesterday…looking forward to falling in love with this product!☺️💖

20 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Anita, you're going to love it!! The Complete System for Mature Women's Skin is such a special one and we're so excited for you to experience the full journey with it. Thank you so much for the kind words about our support team too!!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

A company with a real human touch

A company with a real human touch. My skin has improved so much since using the products & they are beautifully produced & presented

20 June 2026
Unprompted review
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Reply from Froya Organics

So glad to hear this!! "A real human touch" is genuinely what we aim for, so reading that means everything. And your skin improving so much, that's what it's all about. Thank you for sharing this, Natalie!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Great customer service

Quick helpful and customer friendly

19 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Thank you, Frida! Quick, helpful, and friendly is exactly the experience we want every customer to have. Really appreciate you taking the time to share this!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Holy Grail Product!

Truly the best product I have ever found. I battled debilitating acne for the past several years, and this has been the only thing that cleared it up, and quickly! I have been using it for a year and a half now, and my skin has stayed clear and healthy! I have never been this passionate about a product before and I cannot say enough good things! THANK YOU!

20 June 2026
Unprompted review
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Reply from Froya Organics

Magdalena, WOW. I'm genuinely moved reading this. Debilitating acne for years and then finding something that actually works, staying clear for a year and a half?? That's incredible. This is exactly the kind of transformation we dream of hearing about. Thank you for sharing it so openly, it means the absolute world to us!! 🙌

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Miracle balm

I have very dry, frequently itchy skin and have tried too many creams that haven't worked. This cream is magical. It works instantly to stop the itch!
I'm so glad I tried it. It's amazing.

20 June 2026
Unprompted review
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Reply from Froya Organics

Rosanne, "works instantly to stop the itch" is such a powerful thing to read. Dry, itchy skin that nothing else touched and then this just clicks. That's exactly what we hoped it would do. So glad you found it!!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Excellent support

Excellent support, swift service and very easy to deal with. Would recommend the customer service experience

20 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Hey Jane! Swift, easy, and excellent, that's the goal every single time. Really happy we hit the mark for you. Thank you for the recommendation!!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

The magic wrinkle eraser truly works!

The magic wrinkle eraser balm is wonderful.my skin feels wonderful and looks soothed, vibrant and nourished. My adult daughter noticed the difference in my skin and asked about your products. I love the fragrance free, clean feel of this product. I love that it is organic too.

20 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

This is so great to hear, Andrea!! And your daughter noticing the difference in your skin?? That's the best kind of compliment. The fragrance-free, organic formula is something we really care about so knowing it resonates with you means a lot.

All the best,
Tobias @ Frøya

Rated 1 out of 5 stars

Made in the USA NOT in Norway.

Made in the USA NOT in Norway. Misleading advertising. This is not mentioned in any advertising. It appears ingredients are sourced from other countries also.

20 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Hello Veronica,

We're sorry to hear about your disappointment.

Frøya is a Norwegian brand founded by Norwegians. To serve customers around the world, we manufacture in several locations, including the USA, Poland, and Australia.

The country of manufacture is clearly stated on our packaging, and we strive to be transparent about this.

If there is anything specific that led to your concerns, we'd genuinely like the opportunity to understand them better.

Please contact us at help@froyaorganics.com and ask to speak directly with a manager. We'd be happy to discuss your experience personally.

Kind regards,
Frøya Organics

Rated 5 out of 5 stars

I have been using product for 10 days

I have been using product for 10 days, and my skin is responding well. I like that it seems to calm down face.
I also like that a very small amount is used, to get the reultsI am looking for.

19 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Hey Patricia!

So happy to hear your skin is responding well!! The fact that you're already noticing results after 10 days is so great to hear, and yes, a little really does go a long way with our products. That's something we always love hearing from customers.

We're here if you ever need anything!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

I’m really enjoying these products

I’m really enjoying these products. I love the exfoliant, it makes my face super soft. The balms are really nice and are super moisturizing without breaking out my skin. The scent is super mild and not unpleasant.

10 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Thank you so much for this Tracy!! 🙌

Love that the exfoliant is working so well for you and that the balms are keeping your skin moisturized without any breakouts. That's exactly what we're going for. And yes, we really care about keeping the scent light and pleasant, so glad that's landing well too!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

I’m loving my skin care for my face and…

I’m loving my skin care for my face and receiving the hand balm was a great surprise!
I’m a hairstylist and with my hands constantly shampooing, working with products, etc… this hand balm is the best I’ve ever used.

19 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Hei Cynthia!

Ok this made me smile!! A hairstylist who says it's the best hand balm she's ever used... that seriously means a lot coming from someone whose hands go through SO much every day. So glad it's been a great surprise for you!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Makes my skin relax and ease

Makes my skin relax and ease, soothing and working wonders for acne as well.

20 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

So glad to hear this!! Soothing the skin and helping with acne is exactly what we hope for. Love that it's working wonders for you.

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

They made the experience easy and added…

They made the experience easy and added a human touch.

Thank you!
Dee

19 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Hey Dee!

That means so much to hear. Making things feel easy and adding a human touch is exactly what we're trying to do. Thank you for taking the time to share this!!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

I love Froya’s product line

I love Froya’s product line, ingredients and results. When I had a slight issue and contacted customer service, they were stellar too. Great experience all around!

19 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Heather, this just made my day!! Knowing that both the products and the customer service hit the mark means everything. We really do care about the whole experience from start to finish, so hearing "great experience all around" is exactly what we're going for.

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Super fast response

Super fast response. Was worried but it went amazing. I appreciate how my request was handled.

19 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Hey Karen! So happy it went amazingly for you. Being there when customers need us and handling things quickly is something we really focus on, so this is so great to hear!!

All the best,
Tobias @ Frøya

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