Fruitful Occasions Reviews 

121
TrustScore 3.5 out of 5

3.4

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Rated 2 out of 5 stars

Present ordered in US, arrived on time via DPD. Box very damaged & manhandled on receipt. Opened in front of driver, photos taken. Damaged & squashed fruit, chocolate strawberries mostly damaged. Fru... See more

Rated 5 out of 5 stars

This is a brilliant company with exceptional customer care. Having found this business online I called as my wife has food allergies so I had to avoid certain fruits. I asked if we could have melon fl... See more

Rated 1 out of 5 stars

WORSE SERVICE I'VE EVER HAD. I cancelled an order over a month ago after sending 5 emails to this company explaining I would like to cancel my order, and still haven't been refunded to this day! Poor... See more

Company replied

Rated 5 out of 5 stars

I highly recommend this company. I had a big issue with an order that was placed under past ownership. The new owners have not only made it right, but they have exceeded my expectations. My 100 ye... See more

Company details

  1. Fruit Parlour

Information provided by various external sources

Fruitful Occasions welcomes you to the fresh new gift giving experience in the UK! We design Flowers that not only look Great but taste Delicious too!!!


Contact info

3.4

Average

TrustScore 3.5 out of 5

121 reviews

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Hasn’t replied to negative reviews

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3.4

All reviews

(121)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

I am absolutely amazed with the service…

I am absolutely amazed with the service and outcome of the product. I have never come across a product like this. Fresh fruit, eye catching, would definitely recommend to anyone for a special occasion. 5* service, 5* Product design & Features, Fresh Taste, Fresh Fruits 🍊🍉🍇🍍🍐

20 November 2020
Unprompted review
Rated 5 out of 5 stars

This is a brilliant company with high service levels

This is a brilliant company with exceptional customer care. Having found this business online I called as my wife has food allergies so I had to avoid certain fruits. I asked if we could have melon flowers instead. Sheela was honest and said they hadn’t done those before so wanted to check with production team. Prompt response back and was so concerned with making attractive product that orange slices were added to achieve. Having heard my request for quick delivery arranged order to arrive by 9.05. Exquisite packaging. Fresh produce. Attractive arrangement. Sheela even rang me to check all was ok. Proper customer care. Highly recommend for special occasions. Kind regards. Steve

30 September 2020
Unprompted review
Rated 5 out of 5 stars

Fruitastic

I received some lovely looking fruit from my daughter. My friends and family really enjoyed the delicious fresh fruit coated in chocolate.
Thank you Fruitful Occasions!

26 August 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

Every step of the way with my order the company delivered excellent service. The recipient of this gift couldn’t be happier with this beautiful gift and it’s quality. The company were also very easy to contact with any queries and extremely helpful. Will definitely order again big thumbs up!

22 July 2020
Unprompted review
Rated 5 out of 5 stars

2 Thumbs Up from America!

I placed an order all the way from America for a same-day delivery during the Covid pandemic. The ordering process was seamless and communication was stellar. Fruitful Occasions brought smiles to my entire family. The presentation was as promised and on time. I am so happy with Fruitful Occasions and now my British family is too. I think you will be pleased with the service! Give them a go.

8 July 2020
Unprompted review
Rated 1 out of 5 stars

Shame I had to put 1 star

Shame I had to put 1 star. This was ordered as a gift. Based on the tracking was with DPD for 3 days and left on my doorstep on the hottest day of the year. The ice melted days before. Called the number online and it transfers to a giffgaff mobile then get a text saying send an email. No apology, no replacement. Cowboy outfit operating on a US industry ripping people off.

1 July 2020
Unprompted review
Fruitful Occasions logo

Reply from Fruitful Occasions

Dear Mr Brodie
We apologise on behalf of DPD for keeping the parcel and delivering a day later, we did put a complaint forward to them on your behalf.
We did apologise for any inconvenience caused, we have already dealt with you, sent your sender a full refund on the 26th June which we made you aware of. why the chaos?
"Cowboy outfit operating on a US industry ripping people off."
Why this statement? We are very shocked by this.
Kindest Regards
Fruitful Occasions Team.

Rated 5 out of 5 stars

I loved this service and the bouquet…

I loved this service and the bouquet which they make of fresh fruits thank you very much fast delivery well recommended

21 June 2020
Unprompted review
Fruitful Occasions logo

Reply from Fruitful Occasions

Thank you Miss Khokar for taking time out and leaving us a wonderful review!
It was a pleasure serving you!
Fruitful Occasions Team

Rated 2 out of 5 stars

Granny’s 72nd birthday!

Present ordered in US, arrived on time via DPD. Box very damaged & manhandled on receipt. Opened in front of driver, photos taken. Damaged & squashed fruit, chocolate strawberries mostly damaged. Fruit quality v good. Contacted MD, who insinuates I’m lying - I left it in rain (not rained) - no fragile or up markers in box - so what do they expect!
Shame good quality, rubbish packaging & rubbish aftercare!

13 June 2020
Unprompted review
Rated 5 out of 5 stars

Gorgeous Fruit Bouquet

We received the most beautiful bouquet of fruit as a lock down treat from my sister today - we were amazed when we opend the box, it was so beautiful and absolutely delicious - I immediately ordered one for my friends Birthday and it arrives tomorrow - cant wait to hear about her suprise - 5 star - wonderful

30 May 2020
Unprompted review
Rated 5 out of 5 stars

I couldn't be happier with the service…

I couldn't be happier with the service from Fruitful Occassions. They made sure my dads birthday bouquet and balloon was delivered as promised, even during these difficult times. The customer service was excellent.
The product was amazing and he loved it.

Thank you

21 May 2020
Unprompted review
Rated 5 out of 5 stars

Amazing

Thankyou so much I ordered a fruit display for the carers of the home my mam is in.. They said it tasted fantastic.. Getting lots of messages I think your going to have a few orders of them :)

26 April 2020
Unprompted review
Rated 1 out of 5 stars

Very unhappy with my order

Very unhappy with my order. I placed an order from the U.s for my best friend in the U.k.
Seems as they put together any random bouquet. Did NOT. Look like the pictures online.
It didn’t arrive with the birthday balloons I paid for!! The birthday card was put together sloppy!! Looks like my 4 year old did it!! Was very disappointed as this was a birthday gift that I wanted to be special.

26 April 2020
Unprompted review
Rated 5 out of 5 stars

Great customer services

Great customer services , arrangements were amazing, they looked lovely tasted great .. My friend was so chuffed when she received her gift , Instead of the usual flower bouquets. A fruit bouquet was healthy to eat with some chocolate fruits . So it had a little bit of every thing . Really pleased . Will defiantly order again ..

24 April 2020
Unprompted review

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