Fruugo Canada (CA) - fruugo.ca Reviews 7,418

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 380 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product selection, competitive pricing, and efficient delivery service. Many people are happy with the speed of delivery, often receiving their items earlier than expected, and appreciate the constant updates on their order status. The ease of finding desired items and the overall smooth ordering process are also highlighted as positive aspects. However, some customers were dissatisfied with the quality of certain products, describing them as cheap, flimsy, or not matching the advertised description. There were also instances where orders arrived with incorrect items or were poorly packaged. A few people experienced issues with order tracking or communication regarding their purchases, leading to frustration.

What people talk about most

Product

Consumers generally express satisfaction with the product itself. Many reviewers received exactly what they... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the quick delivery times,... See more

Order

Customers had ambiguous experiences with order. While some reviewers praised quick delivery, receiving items... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers praise the top quality of products, noting items... See more

Price

People report positive experiences with price, often finding products at reasonable costs and competitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The shopping experience was pretty smooth. The price was better than any other site for the same title. I think I know why. The quality of the paper and the print job seem cheap. It felt like a budget... See more

Rated 4 out of 5 stars

Given I work in security & am hyper-vigilant about I personal data I NOT only read the privacy policy for FRUUGO I went into corporate ownership & jurisdictions where my data would be held & u... See more

Rated 4 out of 5 stars

I ordered the bacon flavoured turkey tail mushroom power for my dog. It’s too early to tell if there’s any benefits, but I was nervous he wouldn’t like it, as he is extremely picky eater. He loves the... See more

Rated 5 out of 5 stars

Superb experience. My order status was updated by email, constantly keeping me in the loop as to the stage of delivery. The order was delivered sooner than expected. Product was also very competitivel... See more


Company details

  1. Online marketplace
  2. Media company

Written by the company

Fruugo is a global marketplace that makes cross border shopping easy! At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs. We have millions of products available from hundreds of retailers all over the world. Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf. We're continuously expanding the products available to customers and hope you find what you’re looking for!

Fruugo Global Marketplace

Written by the company

Global shopping made local for you!
Available in 32 countries, Fruugo enables you to discover and shop over 8.5m products from hundreds of retailers across the world.
Shop in your language & currency
Fruugo supports 17 languages and 22 currencies across our 32 country marketplaces.

Contact info

  • Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, United Kingdom

  • fruugo.ca

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Win Win

Pricing, excellent product, and great shipping -everything is a win win.

17 January 2026
Rated 1 out of 5 stars

SCAM I ordered a Vodka Advent Calendar which…

I ordered a Vodka Advent Calendar which was advertised as 50mL bottles. I received small acrylic decorations. The link no longer exists. When I do a search in the site, it has a correct description put out for Christmas decorations as the description with the deceitful description removed from the site. It's blatantly false and I wonder how many people were robbed in the meantime. SCAM

19 January 2026
Unprompted review
Fruugo Canada (CA) - fruugo.ca logo

Reply from Fruugo Canada (CA) - fruugo.ca

Hello,

Thankyou for your review,

I am sorry to hear this.

A member of the Customer Care Team will be in touch regarding this issue,

We look forward to hearing from you.

Kind Regards,

Rated 5 out of 5 stars

Happy customer

I was excited to find a 400, 00 encapsulator! I was at first a little nervous cuz I'd never heard of Fruugo however I got email updates and in no time at all my item arrived at my house and it's exactly what was advertised!!
Thank you Fruugo!! I'm excited to use the device.

30 January 2026
Rated 1 out of 5 stars

So Cheap that as installing the face…

So Cheap that as installing the face protector, the small springs left the premisis never to be found therefor useless. Avoid it!!!

24 January 2026
Unprompted review
Fruugo Canada (CA) - fruugo.ca logo

Reply from Fruugo Canada (CA) - fruugo.ca

Hello,

We appreciate your review.

A member of our team will assist you with this soon.

Kind regards,

Rated 1 out of 5 stars

I purchased a Eohoe non invasive blood…

I purchased a Eohoe non invasive blood glucose meter from Fruugo...how come there is NO display for the results of the meter reading,eh?....what good is it,if I can not see my results....I would not recommend this product....it is misleading advertising at best grrrrrr.....

23 January 2026
Unprompted review
Fruugo Canada (CA) - fruugo.ca logo

Reply from Fruugo Canada (CA) - fruugo.ca

Hello, 

Thank you for your review. 

I am sorry to hear this. 

A member of the team has contacted you via email to help resolve this. 

We are looking forward to hearing from you. 

Kind regards,

Rated 1 out of 5 stars

Horrible experience with Fruugo

I have been waiting for my parcel since Dec 24 Christmas. It was supposed to be a Christmas present for my son…I’m still waiting. I will not recommend anyone to buy from this site. Many attempts to resolve the issue with no success. I guess I just have to come to the fact that I got ripped off. I don’t want anyone to go through the waiting and waiting and waiting. Even the tracking number doesn’t work WNBAA0418709806YQ
Or the order number 211680735
Be careful when buying…scam artists

24 December 2025
Unprompted review
Fruugo Canada (CA) - fruugo.ca logo

Reply from Fruugo Canada (CA) - fruugo.ca

Hello,

Thank you for your recent review.

I am sorry to hear that you have not yet received your order.

A member of our Customer Care Team will be in contact with you regarding this.

Kind regards,

Fruugo Customer Care

Rated 1 out of 5 stars

0 stars period

0 stars period. No response to any email or communication. Website lacks integrity. I will never use this website again or an affiliation with it.

1 November 2025
Unprompted review
Fruugo Canada (CA) - fruugo.ca logo

Reply from Fruugo Canada (CA) - fruugo.ca

Hello 

Thank you for leaving a review. 

I'm sorry to hear about the issues you have encountered. 

If you can supply the requested information someone will contact you to assist you. 

Kind regards

Rated 5 out of 5 stars

I have order from Fruugo and the…

I have order from Fruugo and the service they gave me was next to none and if you have any issues with what you order their service is excellent to get to the bottom of it and help you out

16 January 2026
Rated 5 out of 5 stars

Trustworthy

I was hesitant to use this site but I couldn't find what I wanted anywhere else. I was very pleased to discover Fruugo.com is trustworthy. Thank you for the variety of goods and the good service regarding shipping updates. I received in Canada an item made in Portugal and shipped from the UK in under 2 weeks. Amazing!

15 January 2026

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