I have ordered the "Genuine Thunderbolt 2 Cable 20Gbps Male to Male for Apple Macbook Pro Air mini Imac". The seller sent me a mini-DP cable, which obviously does not work as Thunderbolt 2. Dur... See more
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From placing the order to recieving it everything went as planed. My order was even delivered earlier than the origional ETA. It was also received in perfect working condition. I will have no hesitat... See more
Ordered a small item as a test and received a product that did not match the description at all, clearly a low-quality substitute. To their credit, Fruugo handled the refund relatively quickly... See more
I have ordered a perfume; price was too good to be true, yes it came from China, but it smells and last very good. I don t know if it is genuine or not, if it is, is the best replica ever.
Company details
Written by the company
Welkom op Fruugo een online marktplaats met een enorm scala aan producten op grote prijzen: schoonheid, gezondheid, sport, mode, elektronica, huis, tuin en nog veel meer.
Contact info
Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, United Kingdom
- fruugo.nl
3.7
Average
25K reviews
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fast delivery and good product/price
6 January 2026
Dual 6 Pin Female to 8 Pin Male GPU Power Adapter
I bought a Dual 6 Pin Female to 8 Pin Male GPU Power Adapter fot my graphics card. The order was very fast and succesfull. I received the package in good order. The cable functions as promissed. I can now uphrade my computer.
4 January 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I ordered one pair of earrings
I ordered one pair of earrings, but received ten. For an order that cost six hundred and fifty Turkish Lira, I ended up paying almost two thousand Lira in customs fees and other charges. It's ridiculous.
3 January 2026
Unprompted review
Reply from Fruugo Nederland (NL) - fruugo.nl
Hello,
Thankyou for your review,
I am sorry to hear this.
A member of the Customer Care Team will contact you via email regarding this issue,
We look forward to your response.
Kind Regards,
Received as promised the package in time
2 January 2026
Everything OK
Everything OK, delivery takes longer, as it comes from the UK. Everything well packed, no damage, products ok.
1 January 2026
Great service good quality
29 December 2025
Horrible experience
Horrible experience. Delivery time took weeks. Received wrong item. Customer service has really bad communication and is not understanding. Took 10 back and forth email so they understand that I received wrong item, despite me repeating and explaining with each email.
Just don’t order from there, not worth the hassle or the delivery fee + received my order without a return form and now still waiting for the correct item and a return form a month later. HORRIBLE.
22 December 2025
Unprompted review
Reply from Fruugo Nederland (NL) - fruugo.nl
Hello,
Thank you for your review.
I'm sorry to hear you feel this way.
We have sent you a private request through Trustpilot to receive more information from you.
Once we have received a response from you a member of the Customer Service Team will be able to contact you and assist further.
Kind regards,
Fraudulent Advertising
I ordered a blood glucose meter as advertised but what I received is a bad oximeter. This is fraudulent!
27 December 2025
Unprompted review
Reply from Fruugo Nederland (NL) - fruugo.nl
Hello,
Thankyou for your review,
I am sorry to hear this.
A member of the Customer Care Team will contact you via email regarding this issue,
We look forward to your response.
Kind Regards,
Good experience
24 December 2025
Long delivery time but worth it
Long delivery time but the track and trace works and the package was packed pretty good got a lv belt wich is 1 to 1 it's not a scam
22 December 2025
Unprompted review
vacuum filters
I ordered some vacuum filters on the 10th of December. Tracking information says they are delivered, but I still haven't received anything.
Edit: The filters arrived a week after the final delivery date and after they were confirmed delivered by the parcel company. It is hard to say who is responsible for this, but since I purchased from this company I'll keep the review here.
10 December 2025
Unprompted review
Reply from Fruugo Nederland (NL) - fruugo.nl
Hello,
Thankyou for your review,
I am sorry to hear this.
A member of the Customer Care Team will contact you via email regarding your order,
We look forward to your response.
Kind Regards,
not trustful. Wouldn’t recommend.
After the order I got the shipping mail by a a Chinese delivery company. No any information to track your order. Somehow item arrived but one month later after order. And package was just thrown on street next to my postbox. I found out by chance. Also, I order a shampoo and It looks like a fake imitation of original brand. Pretty much skeptical anout this company.
19 December 2025
Unprompted review
Reply from Fruugo Nederland (NL) - fruugo.nl
Hello,
Thank you for review.
I'm sorry to hear this.
A member of our customer care team will be in touch with you shortly.
Kind regards,
It turned up exactly as required.
At this time of year, things need to appear exactly as ordered.
Fruugo hasn't let me down yet
21 December 2025
Good price and fast delivery.
Good price and fast delivery.
I never have problems with Fruugo.
19 December 2025
Unhelpful Customer Support & item delivered in the WRONG COUNTRY!!
17/12: I contacted Fruugo customer service telling them that the delivery time was unusually long (unlike in the past).
Told them that I could see that the item was headed in the wrong direction,.. away from delivery location in the Netherlands (NLD).
Response: "It's still within the delivery time".
18/12: Again, I contacted Fruugo saying that the item was now headed OUTSIDE the country => Toward Belgium (BEL).
Response: None. *silence*
18/12: I got notification that the item was "Delivered" in the WRONG country -Belgium (BEL). Contacted Fruugo again.
Response: None *silence*
18 December 2025
Unprompted review
Made a account and ordered a item
Made a account and ordered a item. Said item was said to be delivered. I have a Eufy doorbell and was home all day. I never saw a Fedex bus infront of the door.
Made a claim of it not being delivered, a few days later my account and claim got deleted. Total scammers. Absolutely never order from here.
8 December 2025
Unprompted review
Reply from Fruugo Nederland (NL) - fruugo.nl
Hello,
Thankyou for your review,
I am sorry to hear this.
A member of the Customer Care team has contacted you via email regarding this issue,
We look forward to your response.
Kind Regards,
Supplied product is identical to…
Supplied product is identical to website. Delivery time time could be shorter.
15 December 2025
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