Ordered mud flaps for my car. Fast delivery, good quality, and everything matched the description. No issues at all. Happy with the purchase.
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I ordered 2 stuff toys for my sister's bday gift, she absolutely asked this specific toy. Placed an order and hoping it will arrived as soon as possible, gladly it arrived on time before her birthday.... See more
Extremly poor service and illegal practices. I placed an order via Klarna. Due to a critical delivery delay of over a month, Klarna rightfully cancelled the agreement and closed the balance to 0.0... See more
Company replied
The product is better than expected, although it took a long time to arrive, but maybe not that long, considering the world situation right now. I am planning to order s second one as a spare.
Company details
Written by the company
Velkommen til Fruugo en online markedsplass med et stort utvalg av produkter til gode priser: Beauty, Helse, Sport, Mote, Elektronikk, Hjem, Hage og mer.
Contact info
Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, United Kingdom
- fruugo.no
4.2
Great
18k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I am sure that the goods are of good…
I am sure that the goods are of good quality and not damaged. After checking the goods, I can pay with confidence.
12 November 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
the worst sales platform
the worst sales platform, don't buy anything, because if you need to return the product, you will go through a lot of trouble, I have been struggling with the return for 3 months and there is no end in sight.
11 November 2024
Unprompted review
Reply from Fruugo Norge (NO) - fruugo.no
Hello,
Thankyou for your review.
I can see that a member of our customer care team is currently dealing with your query regarding this.
Please be reassured that this is being investigated and we will be in touch with an update soon.
I am sorry for the inconvenience.
Kind regards
Very good and fast 👍
6 November 2024
Resolved my shipping issue by…
Resolved my shipping issue by refunding. Good responsive customer service
4 November 2024
Unprompted review
Bra varer til en billig penge
2 November 2024
Useful tool supplier
I have bought tool equipment three times from Fruugo. The goods have arrived on time with good quality and with no complications in delivery or payment.
21 October 2024
Reply from Fruugo Norge (NO) - fruugo.no
Good morning,
Thank you for your review.
I am very sorry to hear that your parcel did not arrive.
I am going to take a look in to this for you and one of our customer service team will reach out to you directly.
Kind Regards.
I have ordered from this site two…
I have ordered from this site two times. First item was a yoga mat, but it was in a miniature size. And the second time was a special bottle that costed me 30$. What I got was something totally different,which wasn’t the same at all. Don’t order from Yuan Zhifei trading!! They won’t even answer me. They are scammers.
1 July 2024
Unprompted review
Reply from Fruugo Norge (NO) - fruugo.no
Hello,
Thank you for your Review and bringing this to our attention.
I am really sorry to hear
this.
A member of our Customer
Services will contact you today.
Kind Regards
Quick response
Very quick and good response regarding a problem after receiving my package.
3 October 2024
Unprompted review
Levering 👍👍
27 September 2024
Fast responding and very helpfull…
Fast responding and very helpfull customer service. Very happy and feels safe to shop when it is so easy to get help if you have any questions. 5/5👍🏻
25 September 2024
Unprompted review
Trustworthy
Trustworthy. Good product - as described. Well packed for transport. No bad surprises. Perhaps a bit slow delivery?
20 September 2024
Order have never been delivered
Order have never been delivered . It is scam.
17 September 2024
Unprompted review
Reply from Fruugo Norge (NO) - fruugo.no
Hello,
Thank you for your review,
I'm very sorry to hear you haven't received your order,
A member of our customer care team will be in touch shortly to offer further assistance,
Kind Regards,
4 pin usb hub broke my pc
I bought a 4 pin usb fan hub, instead of activating my fans, it short circuit the whole board.
Fruugo can't even refund the full price, lying and act like bots.
10 September 2024
Unprompted review
Reply from Fruugo Norge (NO) - fruugo.no
Hello,
Thankyou for your review.
I am sorry to hear this.
After looking into this case, I can see that you agreed to a partial refund which you have received.
We apologise for any inconvenience caused.
Kind regards
I purchased the wrong product because…
I purchased the wrong product because it wasn’t described well enough, and this wasn’t my fault. The product details and photos were a bit misleading. I was asked to return the product, but when I explained that the mistake wasn’t mine, they told me I didn’t need to send it back. Although the issue was resolved this way, it caused a significant loss of time for me. If they had sent the correct product to make up for the mistake, I would have given full marks. In the end, the lost time was all I was left with.
12 September 2024
Reply from Fruugo Norge (NO) - fruugo.no
Hello,
Thank you for your review,
I'm very sorry you received the wrong item, but glad to hear this has been resolved and you have been refunded.
Fruugo and the retailer apologise for any inconvenience caused by this and please do not hesitate to contact us if there is anything further we can do for you,
Kind Regards,
Good prices and fast shipping
12 September 2024
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