My first Fruugo purchase went very smoothly and arrived quicker than I anticipated compared with other services I have used. Tracking also worked better than some though handover to last mile servic... See more
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Ordered the wrong component (so much options on the web) Returning it but stuck at customs Need a contact number and person for my returns to clear customs
Varan kom fram i sinom tid early bird skulle leverera till dörr, men hängdes med krok vid min postbox, där vem som helst kunna ta varan annars helt OK
Fruugo seems to be a good re-seller company. Unfortunately my product arrived damaged and could not be used. I reported this and was immediately fully refunded with no questions asked. This can always... See more
Company details
Written by the company
Fruugo simplifies buying products from around the world. Our mission is to provide great choice and the freedom to shop safely wherever you are, from wherever you want, through one global marketplace.
Contact info
Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, United Kingdom
- fruugo.se
4.3
Excellent
27k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Very smooth from order to delivery.
27 February 2026
Leather parkas
The quality of the leather parkas was far better than what the price indicated.
Fast delivery to Sweden.
27 February 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I had no idea the shipping was from…
I had no idea the shipping was from China. The battery did not include a charger. Delivery longer than expected. But cheap!
25 February 2026
Reply from Fruugo Sverige (SE) - fruugo.se
Hello,
Thank you for review.
I am so sorry to hear about your order.
A member of our Customer Care Team will be in contact to help resolve this issue.
Kind regards
No estimated delivery date
The delivery took too long, which is okay but the problem is that they did not tell me when to expect the item.
24 February 2026
Get more fast delivery
24 February 2026
Werry easy to buy from fruugo 👍🏻
23 February 2026
Fruugo has clear pros but also abvious cons.
Prices are generally rather favourable and deliveries mostly comparatively quick. On the other hand at first glance very low prices are all too often combined with packing and transport charges which, if you appreciate a sense of humor, are a joke and nothing else.
3 February 2026
Reply from Fruugo Sverige (SE) - fruugo.se
Hello,
Thank you for your review.
Fruugo is a global marketplace, allowing retailers based all over the world to sell their products to our customers.
All prices, including shipping, are set by our sellers and are as stated on the items page on our website, in the basket, and again at checkout.
Unfortunately, these costs cannot be changed by Fruugo.
We are sorry for any inconvenience caused.
Should you require further assistance, please do not hesitate to contact us.
Kind regards,
Easy to get started
Good price for the product. I received it very quickly and I’m very happy with it. No programming needed, so I can just start using it directly.
19 February 2026
Delivered on the exact time
18 February 2026
We are satisfied
15 February 2026
Har beställt k18 men fick en kopia…
Fruugo has resolved my problem they took it seriously and I got the money back
I’m so happy for the team of fruugo
12 February 2026
Unprompted review
Reply from Fruugo Sverige (SE) - fruugo.se
Hej,
Tack för din recension.
Jag beklagar verkligen att du känner så här.
Jag ser att du för närvarande är i kontakt med en medlem i vår kundtjänst angående detta och vi arbetar för att hjälpa dig.
Med vänliga hälsningar,
Good comunication
14 February 2026
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