Fubo Reviews 8,554

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 551 reviews, most reviewers were somewhat happy with their experience overall. Many consumers are particularly pleased with the customer service, describing the staff as helpful, kind, and knowledgeable. People appreciate the quick and efficient assistance received from representatives, often noting that their concerns were addressed promptly and effectively. Reviewers frequently highlight the positive interactions with agents who are committed to resolving issues and making customers feel valued. However, some customers express significant dissatisfaction with the pricing, finding it higher than initially advertised due to additional fees and charges. There are also complaints about the difficulty in canceling subscriptions and issues with receiving refunds, leading to frustration for some users. Additionally, some reviewers mention problems with the service itself, such as unexpected content changes or lack of access to certain programs, which impacts their overall satisfaction.

What people talk about most

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising agents for being... See more

Service

Consumers find service to be ambiguous, with many expressing frustration over dropped channels, lack of... See more

Subscription

People report ambiguous experiences with subscription, with many expressing frustration over difficulties... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness, kindness, and... See more

Price

Reviewers mention negative feedback about price, with many calling it a "rip off" and "too expensive" for the... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Absolutely no way to cancel subscription. 75 dollars a month, and I’ve never used it Helpful response from FUBO. I’m still not sure I’m cancelled, but they seem to trying to be helpful. Added 2... See more

Company replied

Rated 3 out of 5 stars

Fubo TV knows their app continues to crash on Smart TV's, but are making no progress in correcting this issue. I'm going back to YouTube TV by the end of my monthly subscription.

Rated 4 out of 5 stars

My experience was fine because of my interaction with your representative. However, I'm not at all currently pleased with Fubo. Watching golf on tv is very important to me. If you cannot resolve th... See more

Rated 4 out of 5 stars

The live agent quickly cancelled my FUBO/ESPN FREE TRIAL and emailed me a confirmation email. Because I wasn't able to access my free trial of ESPN on my PC, SMART TV or CELL PHONE.



Contact info

3.2

Average

TrustScore 3 out of 5

9k reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 49% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great Customer Service

The company resolved my issue within an hour. I was able to speak with a customer service rep who put me in touch with tech support for a resolution.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

NoGo FuBo

Honestly, the worst. They are not even BBB accredited so it is hard to complain about their lack of concern for the public. While Disney is the majority interest holder, who knows what is going on there since my charges get flagged as outside the USA. I assume they are working in legal loopholes for tax evasion, oh Disney…. Anyway, they removed any links for disputes or refunds. Considering their inability to deliver the supper bowl please don’t consider them a sports service even though they do. They definitely did not deliver on the service they promised and a few dollars in rebates did not cover the service I order to replace their useless service entirely. Really, do yourself a favor and use any service but this one or regret it later when you feel cheated like me.

8 February 2026
Unprompted review
Rated 5 out of 5 stars

I signed up for fubo while babysitting…

I signed up for fubo while babysitting so I could access some kid-friendly programs. I had trouble canceling online, but customer service was prompt to help and refund my money quickly. If I am ever interested live tv services, I will choose to go with Fubo.

10 February 2026
Unprompted review
Rated 1 out of 5 stars

I am very frustrated and angry at Fubo

I am very frustrated and angry at Fubo. We got rid of our local cable TV because they kept raising the prices and not giving us anything. We got rid of it and bought a roku, which we live BUT we couldn't watch any football. We had to have football as we are huge Bills fans. I did some research and found fubo had NFL games in which we could find a game and choose what we wanted to watch but we found we couldn't watch our favorite team every week. Yesterday (Superbowl Sunday) was the last day of football. When my family and I sat down to enjoy the Superbowl. We couldn't watch the game because fubo didn't have it available to watch. So today I cancelled fubo. Not sure why they didn't have the Superbowl to show. Very frustrated and that will never happen again.

9 February 2026
Unprompted review
Rated 1 out of 5 stars

Fubo uses its terms of service to…

Fubo uses its terms of service to justify changing offering without giving warning or credits. You pay the same price but don't get what you signed up for. Youtube TV is a much better service. I just found out the Olympics and Super Bowl will not be available. So much for being a great sports based service.

7 February 2026
Unprompted review
Rated 1 out of 5 stars

Don't believe their free trial scam!

They were advertising a free week trial, so I thought I'd give it a try. I wasn't impressed, so I cancelled on day 6. They charged me $85 for a month. I complained and asked for refund. They claimed they change the length of their trials all the time, and when I signed up they had changed it to 1 day. Yeah, right... so, if you try their free trial, be sure to cancel in the first 24 hours, no matter how long the trial was that you supposedly signed up for. OR, just avoid them like the scammers that they are.

28 November 2025
Unprompted review
Rated 1 out of 5 stars

It is absolutely appalling for Fubo to…

It is absolutely appalling for Fubo to drop Peacock and thus not offer its customers the ability to watch the Superbowl as well as Winter Olympic coverage. Fubo is no longer a sports specialized programming platform as the Superbowl is the pinnacle of sports. So, do what it takes and bring Peacock back or I will be forced to go to youtubetv.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Updating my credit card for my Fubo subscription

When I contacted Fubo to get help with updating my credit card information, I was routed to AI help (which wasn't much help at all. When I got the AI group to transfer me to a live representative (Marco), he quickly helped me to resolve my credit card update. Everything is now great!!

6 February 2026
Unprompted review
Rated 4 out of 5 stars

Got primarily to watch sports

Got primarily to watch sports. To many issues with live sports. Would lose game or it would pause it. NEVER watched anything on the package I was FORCED to take. I don't follow my local sports teams. This is primary reason for cancelling.

23 August 2025
Unprompted review
Rated 1 out of 5 stars

Fubo is a huge scam

Fubo is a huge scam. I did a 5 day free trial for sports and it never even had the games that I wanted to watch. So I cancelled it before the 5 days were up. Then they still decided to charge me $70 for an app I don’t have a subscription for and don’t even use. And they refuse to give the money back.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Going in ring direction

I used to like Fubo many years ago. A lot of stations are gone or they don’t have. The price has gone up and good stations have gone down. They replace them with stations that are probably seldomly watched by people. Picture quality is not the best.

4 February 2026
Unprompted review
Rated 1 out of 5 stars

Horrible Horrible Horrible

Horrible Horrible Horrible. I wish I could convince anyone to run away from this provider. After charging me for 4 months from an account I did not open, they are UNABLE to refund the money.

3 February 2026
Unprompted review
Rated 1 out of 5 stars

It's a Scam!

I signed up so I could watch the ball drop on nye. I made sure to cancel my subscription right after that, but apparently their auto cancel had an issue. So then I was charged. I tried to keep canceling just like it says in the app, but I guess that cancel button isn't real or it's completely broken and they don't give a crap. So I called. They said they would cancel it themselves right away and issue a refund, which I was grateful for, however, I still haven't seen any of that happen, so now, I will need to get a new card so they can't charge me anymore and go through hell updating everything. Thanks for the extra shit that I now need to do. Go with a different streaming service, one that doesn't scam you into thinking it's canceled and then proceeds to charge you anyway.

3 February 2026
Unprompted review

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