I placed an order for spare parts one afternoon and the equipment was delivered in the next day's post. All reasonably priced and good quality. An established British company doing things right. Lo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No drama whatsoever! Parts arrived, all individually packaged and did what they said on the tin! PLUS a lot cheaper than my usual supplier who didnt keep them in stock, meaning a 2 week down time for... See more
Oil delivery gentleman was really good. Came at the time stated. Plus he was friendly, polite, professional and very knowledgeable He gave me sound advice regarding a problem with the oil level ind... See more
The web site was easy to use. Also the estimated Time for delivery was spot on. Overall a really good experience especially as the kit I ordered was also spot on. Would definitely recommend your compa... See more
Company details
Written by the company
Fueldump offers fuel transfer and diesel transfer pumps, fuel transfer equipment and heating oil storage tanks and accessories.
Contact info
Moat Road, West Wilts Trading Estate, BA13 4JF, Westbury, United Kingdom
- 01373822220
- sales@fueldump.co.uk
- fueldump.co.uk
4.8
Excellent
654 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good company.
Easy to navigate website and find the required item.
Great price and easy to order with next day delivery.
3 June 2025
Reply from Fueldump
Hi Cath, thank you for your kind review, we are glad you received good service with us. FuelDump
Reply from Fueldump
Hi Peter, thanks for your review, we are glad you were satisfied with the delivery on this order. FuelDump
Reply from Fueldump
Hi Mark, thank you for your review, we are glad you had a positive experience with us! FuelDump
This supplier has the specific parts…
This supplier has the specific parts that I need and they are always very helpful and parts are sent promptly
6 May 2025
Reply from Fueldump
Hi David, thank you for your positive review. FuelDump
Shockingly bad & expensive delivery service
Item ordered on 4th April, despatched 7th April and didn't arrive until 25th April - this post (small parcel by Post Office) cost me £4 plus VAT for p&p. This postage is pathetic & expensive, I won't be stung like this again.
8 April 2025
Reply from Fueldump
Hi David,
Thanks for taking the time to leave a review. We're really sorry to hear you were disappointed with the delivery and postage.
Once a parcel leaves us and is with Royal Mail, any delays are unfortunately outside of our control — and it’s just as frustrating for us as it is for you. Royal Mail usually aim to deliver by the next working day, but if an item hasn’t arrived within 10 working days of the due date, the sender may be able to claim compensation.
If you'd like, please get in touch with our customer service team and we’ll do everything we can to help resolve this for you - sales@fueldump.co.uk or 01373 822220
On the postage cost — we’re limited by Royal Mail’s current rates, and always choose the most cost-effective option. The postage charge also includes the time and materials to carefully pick and securely pack your order.
Reply from Fueldump
Thanks for your positive review, Matt!
Reply from Fueldump
Thanks for your review! Great to hear your order arrived quickly and the parts were spot on.
FuelDump
Just some tracking information would be nice.
I really needed this ASAP and expected to have some form of primitive tracking from Royal Mail after paying GBP 6.50 for postage. No tracking information at all and stupid Royal Mail don't leave it at the house, even though they agreed to leave things at the house. I left the garage door wide open for them as well, in case it came today (Saturday), but I didn't actually know that it would arrive today because THERE WAS ZERO TRACKING INFORMATION FROM FUELDUMP. Now, can't get it until Tuesday!
5 April 2025
Unprompted review
Reply from Fueldump
Thank you for your feedback, and we're really sorry to hear about the frustration with your delivery experience. We completely understand how important it was for you to receive your order quickly and with clear tracking.
We’re currently reviewing our postage options to make sure expectations are clearer at checkout and to see how we can offer better tracking on urgent orders going forward.
If you have any more questions, please contact our support team at sales@fueldump.co.uk
Reply from Fueldump
Thank you for your review! We're pleased to hear everything arrived quickly, well-packaged, and as expected. Great communication is important to us, so we're glad you found that helpful too. We appreciate your support! FuelDump
Reply from Fueldump
Thanks so much for the great review! We're glad to hear you were happy with our fast service. FuelDump
Would definitely use again
Large stocks of spares at very reasonable prices. Sensible postage costs, fast delivery and excellent service. Would definitely use again
18 March 2025
Reply from Fueldump
Thank you for the fantastic review! We're so pleased to hear you were happy with our prices, delivery speed, and service. Looking forward to serving you again soon! FuelDump
Very good delivery rapid and retified…
Very good delivery rapid and retified my mistake on my order immediatly
17 March 2025
Reply from Fueldump
Thanks for your review! We're really glad to hear your delivery was quick and that we could help sort out your order right away. FuelDump
Reply from Fueldump
Thanks for the great review! We're thrilled to hear that everything from the delivery to the pricing was spot on!
Excellent service and fast delivery
The items I ordered were just what I needed and were delivered very quickly.
After sales service was excellent when I needed advice.
13 March 2025
Reply from Fueldump
Thanks for your feedback! It's great to know our after-sales service was helpful too - I will pass this on to the sales guys. If you need any more advice, don't hesitate to reach out!
you delivered what was said on the tin
you delivered what was said on the tin, thank you.
25 February 2025
Reply from Fueldump
Thank you for your feedback! We're thrilled to meet your expectations. If you need anything else, just give us a shout! 😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.