Fuelq Reviews 

25
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Brilliant company to deal with. British customer service which is second to none, any teething issues i have had FQ have sorted them over the phone in matter of minutes. One of only a few compa... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from BBS and Joe in particular! With the cost of living and fuel being so expensive I’m delighted that I’m looking at saving c.30p per litre on diesel thanks to BBS. They hav... See more

Company replied

Rated 2 out of 5 stars

Signed up beginning of December, direct debit came out 12th, card dispatched 14th!!!. Now 1st Jan and still no card yet and out of pocket. If arrives next week will hopefully see the card is useful

Rated 5 out of 5 stars

Firstly, I'd like to thank Steven at FuelQ for keeping me fully informed on the progress of getting my fuel card. It took a little longer than anticipated due to requesting the card over Chris... See more

Company replied


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

25 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.6

All reviews

(25)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Joe from BBS Fuel, Excellent Service

Joe from BBS Fuel helped me all the way from learning about what a fuel card even is to setting it all up when they arrived in the post. He has been so helpful and easy to talk to. I appreciate his excellent communication 👍

24 May 2023
Unprompted review
Fuelq logo

Reply from Fuelq

Thank you very much for your kind review! We are really glad we could get you an amazing saving!

Rated 5 out of 5 stars

BBS Fuels 🙂🙂🙂

Nice friendly service Joe is kind and very informative of how much money we can by using fuel cards very happy with service and the cards I would highly recommend BBS fuels to anyone who needs a fuel card. 🙂🙂🙂

3 May 2023
Unprompted review
Fuelq logo

Reply from Fuelq

We are super excited that we could find you a saving, don't forget to tell everybody about BBS and our comparison tool!

Rated 5 out of 5 stars

It was an easy and pleasant experience …

It was an easy and pleasant experience with BBS fuel cards. Made a query online, within a couple of hours i had a call back from Joe of BBS. He was helpful and patient with me, i asked many of questions as it seemed a little too good to be true, but all turned out to be just as described. Saving me money on my 1st tank of fuel, would cost £80 if paying normally, cost me £66 using my fuelcard supplied. Perfect, can't ask for more.

31 March 2023
Unprompted review
Fuelq logo

Reply from Fuelq

An instant saving! Amazing! We pride ourselves on helping everybody save money including individuals and businesses. Don't forget to tell others about us, a referral scheme will be available very soon.

Rated 5 out of 5 stars

Excellent service from Joe at BBS fuels

I spoke with Joe from BBS fuels he is very friendly and easy to talk too. We discussed my weekly / monthly fuel consumption and then he informed me of what each card offered and which one he recommended, this allowed me to make a clear and informed decision. I have now been using the card for almost 1 month and can already see a clear saving, since the initial application Joe has contacted me to make sure I'm happy with my choice and that I understand how all the apps work.

Over all im very impressed with the level of friendly professional service and continued support I would recommend to everyone to give BBS fuels and Joe a call if you cover a lot of miles.

19 April 2023
Unprompted review
Fuelq logo

Reply from Fuelq

Thank you for the lovely feedback, we will pass on your kind words to Joe. Enjoy your savings!

Rated 5 out of 5 stars

Fantastic service from BBS and Joe in particular!

Fantastic service from BBS and Joe in particular!
With the cost of living and fuel being so expensive I’m delighted that I’m looking at saving c.30p per litre on diesel thanks to BBS.

They have an extensive network of fuel options to cater for the likes of Shell etc.

Joe was really easy to deal with and always came back to me quickly.

It goes without saying I’ve recommended to family & friends.

19 April 2023
Unprompted review
Fuelq logo

Reply from Fuelq

Thank you for your kind review! We will also pass across your kind comments to Joe.
We are on a mission to save everybody money on their Diesel and glad we could help you!

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