Absolutely love this dresser/wardrobe combo! The quality exceeded my expectations — it feels sturdy, well-made, and looks so high-end in person. The design is both modern and timeless, and the gol... See more
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had a great experience with this company! My product arrived super fast and was very well packaged, which I really appreciated. The quality exceeded my expectations. it’s absolutely beautiful an... See more
Fufugaga offers stylish, budget-friendly furniture that’s perfect for refreshing your space without spending too much. ✔️ Modern designs at affordable prices ✔️ Good variety of pieces Overall,... See more
i assembled 3 of these cabinets and noticed design flaws even before i was done assembling them the cabinets are not designed structurally to remain square.. the doors are attached to the side walls... See more
Company details
Written by the company
Get Free Shipping on All Orders at Fufugaga.com! Shop FUFU&GAGA's extensive selection of home furniture, decor and outdoors to suit every style and budget.
Contact info
United States
- fufugaga.com
3.5
Average
30 reviews
Hasn’t replied to negative reviews
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Garbage Service and Product
Terrible customer service.
They manufactured their product poorly and made errors …. They packaged extra pieces of one drawer and not enough of the other…. I could not complete assembly.
I provided them with the SKU And item number as well as photos of their manufacturing error mistake and asked to have the extra drawer piece sent.
They said they are unable to help me.
An absolute joke and poor quality furniture to be honest..
Will never order from this company again or recommend it.
1 August 2024
Unprompted review
I ordered a bookcase with three glass…
I ordered a bookcase with three glass doors and four drawers. I am not pleased with this product. I paid 416 dollars for it. It was engineered wrong. holes were not where they were supposed to be. Finally got it together, tried to stand it up. It fell apart and the wood shredded. Could not put it back together. It is a piece of junk. Parts were broken also. Would cost more to return than it is worth. Only part that could be used is the bottom with the drawers. I am very disappointed. A waste of money. Will never buy furniture from you again. Bought it July 4, 2024. It arrived in a timely manner. It is going in the dump.
Linda Sailer.
416
22 July 2024
Unprompted review
Purchased an item from a vendor and…
Purchased an item from a vendor and hardware is missing. I have been trying to get assistance for weeks now. Experience has been horrible. Even offered to buy hardware but I can't get an email response and the phone says the person you are trying to reach has a voicemail that hasn't been set up. I have never experienced such bad customer service.
It's June 20th and I'm still trying to get parts. I've even settled for 1 part that I can't find at hardware store and can't get it.
18 May 2024
Unprompted review
Their answer to all the reviews I have…
Their answer to all the reviews I have read say the same thing . If they aren't going to take care of missing pieces because you bought through one of the vendors they supply then maybe they should not offer their products from anyplace but their own website
16 May 2024
Unprompted review
A part was missing
A part was missing. I phoned and emailed No one got back to me. The phone number is a Maryland number that rings until a recording lets you know the mailbox is full. I've emailed 3 times. No one returned any of them.
20 December 2023
Unprompted review
Reply from FUFU&GAGA
Dear Customer,
We sincerely apologize for the inconvenience you experienced with your recent purchase. Based on the information provided, it appears that your order might have come through Wayfair. Unfortunately, the customer service team at fufugaga.com cannot directly handle orders from other platforms. We are doing our best to urge the respective teams to address and resolve all issues faced by FUFU&GAGA customers to ensure a perfect experience.
However, we want to assure you that FUFU&GAGA takes customer satisfaction very seriously. When you order directly from our official website, fufugaga.com, our dedicated U.S.-based support team is always ready to assist you and resolve any issues promptly and to your satisfaction.
We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.
Best regards,
Fufugaga.com
Not bad
I've bought furniture from the fufu&gaga a couple of times, and overall I'm quite happy with it, good value for money, fast delivery. Installation is relatively easy. I've bought 1 bed, 2 cabinets and the bed from their platform, good luck to everyone.
24 July 2023
Unprompted review
Reply from FUFU&GAGA
Dear Customer,
Thank you so much for your positive feedback! We’re delighted to hear that you’re happy with the value, delivery speed, and ease of installation of our furniture. It's wonderful to know that you’ve had a great experience with your bed and cabinets.
We look forward to serving you again in the future. When you order directly from our official website, fufugaga.com, our dedicated U.S.-based support team is always ready to assist you and resolve any issues promptly and to your satisfaction.
Thank you for choosing FUFU&GAGA!
Best regards,
Fufugaga.com
Broken pieces, incomplete assembly, no customer service. Terrible, avoid!!
Ordered a sideboard. The box looked like it got shipped through a hurricane: the Styrofoam was Shredded and several pieces were damaged. In a similar vein, the box didn't even contain all the parts needed to assemble the furniture. Then, to add insult to injury, their "customer service" is non existent. The phone number on their website leads to a cell phone in Maryland with no voice-mail. The customer service number printed on the assembly instructions is either a fake number or it auto- disconnects whenever you dial it. Poor shipping, poor assembly, 0/10 on customer service. We're not sure how to get our money back. Avoid this product AT ALL COSTS.
25 July 2023
Unprompted review
Reply from FUFU&GAGA
Dear Customer,
We sincerely apologize for the issues you encountered with your recent purchase. Based on the details provided, it appears your order might have come from another platform. Unfortunately, the customer service team at fufugaga.com cannot directly handle orders from other platforms. However, we are doing our best to urge the respective teams to address and resolve all issues faced by FUFU&GAGA customers to ensure a better experience.
We understand how frustrating it must be to receive damaged goods and face difficulties with customer service. Please note that if our official website's phone line is busy, calls may be directed to voicemail. We strive to return all messages as promptly as possible. If you are unsatisfied with the customer service received, we will do our utmost to push the respective teams to resolve all issues and ensure our customers have a positive experience.
We want to assure you that FUFU&GAGA takes customer satisfaction very seriously. When you order directly from our official website, fufugaga.com, our dedicated U.S.-based support team is always ready to assist you and resolve any issues promptly and to your satisfaction.
We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.
Best regards,
Fufugaga.com
Don't Order from this company
Order a TV stand from this company through Home Depot. The package arrived looking like it had been through a tornado. I opened to box to find 5 out of the 6 legs were missing. Called their support line. It just rang and rang... Needless to say I'm returning the tv stand.
1 May 2022
Unprompted review
Reply from FUFU&GAGA
Dear Customer,
We sincerely apologize for the inconvenience you experienced with your recent purchase through Home Depot. We're disheartened to hear about the condition of the package and the missing parts. Unfortunately, FUFU&GAGA’s official website operates independently, and we cannot access or manage orders placed through other platforms.
However, we want to assure you that FUFU&GAGA takes customer satisfaction very seriously. When you order directly from our official website, fufugaga.com, our dedicated U.S.-based support team is always ready to assist you and resolve any issues promptly and to your satisfaction.
We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.
Best regards,
Fufugaga.com
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