I found the game really cool, played with my family members and friends, fun time. That’s how meetings should go from time to time.. Just chilling, playing games and laughing… Sometimes i really miss... See more
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Quick delivery of the multi game table but the packaging was not so good and the table had small parts broken. Other than that, great product for the price although not easy to put it together.
Product online besteld in Edegem. Direct mail ontvangen. Levering was op de afgesproken datum. Super
Ordered on januari 7 and still dont know when i will receive my order. I called customer service and the reason for the delay was too many orders due to the discount month. This reason is understan... See more
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Company details
Written by the company
Naast speelgoed kan je bij Fun ook alles vinden voor jouw feestje! ✓365 dagen retour in winkels ✓Online voorraad check ✓Laagste prijsgarantie Gratis verzending vanaf 50€ Afhalen in winkel steeds mogelijk & gratis! Kom naar Fun voor al je Lego, Playmobil, Smoby, Playstation, Berg, Barbie aankopen. Wij verkopen alle merken speelgoed!
Contact info
Koning Albert 1 laan, 244, 8200, Brugge, Belgium
- +32 50 40.62.54
- klantendienst@fun.be
- fun.be
Bottom euro price.
Bottom euro price.
Good selection
Super fast shipping even from a country away.
20 October 2023
Te late levering
22 October 2023
Reply from Fun Belgium NV
Goedemiddag,
Door de drukte van het verjaardagsweekend, had jouw bestelling inderdaad wat vertraging.
Ondertussen werd jouw bestelling reeds vorige weke verstuurd.
Onze oprechte excuses hiervoor.
Met vriendelijke groeten,
Isabelle
I bought a Lego set and the price was…
I bought a Lego set and the price was super! Delivery only took a couple of days. Supper happy with my purchase.
11 September 2023
I never received my order and still no…
I never received my order and still no sign of refund either.
5 September 2023
Reply from Fun Belgium NV
Dear,
Thank you for you feedback.
Your order has been delivered according the track&trace link, we see that you already had contact with us. We have already start an investigation with GLS, but it can take up to 5 working days.
We are still waiting for the investigation to end, we will keep you updated as soon as we receive an answer from GLS.
Thank you for your understanding.
Kind regards,
Anicia
it's funny to work and order with Fun
snelle levering en vriendelijk en efficient geholpen aan de telefoon
22 August 2023
switch game arrived usealed or used, now the only refund I'm offered is a voucher
Bought a switch game and it arrived completely unsealed this is not normal when it's marked as new , there is no mention of this on the listing.
Apart from that, the case is incredibly scratched and has some bumps, very disappointed for the price I paid
Update:
Now I'm trying to return and get a refund, I paid part of the order with a gift voucher and part with my card, they only want to give me a gift voucher for the amount of the game, which means I'm losing money out of pocket and shipping I paid . Scammers.
I live too far away from the store to go in person and if I receive the refund that I'm forced to use in their stores I will still received an unsealed game that has no guarantee to be new
9 August 2023
Unprompted review
Reply from Fun Belgium NV
Dear,
Thank you for your message.
If the game was send from one of our Fun stores it's normal that the game was unsealed. In our shops they always take off the sealing and keep the code or disc of the game behind the checkout. This is then only inserted into the game's box when the game is purchased.
Is it possible to send us a picture of the game and send us your ordernummer please? You may forward this to the mail address klantendienst@fun.be .
Thank you in advance,
Kind regards,
Anicia
Slow preparation but customer service…
Slow preparation but customer service response great.
6 June 2023
Reply from Fun Belgium NV
Dear,
Thank you for your feedback.
We see that you already had contact with one of our colleagues about the cancellation of your order.
Thank you for your understanding.
Kind regards,
Anicia
I buy this step for my daughter and is…
I buy this step for my daughter and is not good, she only uses it for one day 😭 my daughter is so sad, I sent email call, they don't pick up and i still did not get any money back, I will never buy in this winkel again, bad bedrijf,
19 June 2023
Reply from Fun Belgium NV
Hi Elizabeth
Our customer service team is looking to reply to your email as soon as possible.
Thank you in advance for your understanding and our apologies for the wait.
Kind regards
Ine
Reply from Fun Belgium NV
Dear,
Thank you for your feedback.
We always do our best to process all orders as soon as possible and give them to the carrier. Unfortunately, there was some delay on your order, causing the later delivery.
We apologise for the inconvenience and thank you for your understanding,
Kind regards,
Anicia
Kids were very happy with Bumba tent
29 May 2023
Super levering
22 May 2023
They are quick and reliable.
They are quick and reliable, The product i bought is very good and i like it.
19 May 2023
Great service
Quick delivery, great communication about alternatives on delivery place and time of delivery, toy exactly as expected! Grest service overall
21 May 2023
^^ Thx for the service
2 May 2023
Was perfect ,proficiat
6 April 2023
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