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Rated 1 out of 5 stars

COMPLETELY AVOID this company!!!! I ordered Scooby-Doo slippers in the beginning of January and the stitching stared to come apart on the heel along with holes in the same slipper! We’re talking about... See more

Company replied

Rated 1 out of 5 stars

I bought an 8-foot skeleton for about $275. Purchased it to use for promoting my kid's girl scout cookie sales. Delivered on mid Dec and we didn't open the box until Jan 29th, because we trusted that... See more

Company replied

Rated 5 out of 5 stars

I love shopping at fun.com, they provide excellent customer service either by phone or online chat, they are very prompt with their response time and their customer service team is well trained. There... See more

Rated 5 out of 5 stars

Found this site by accident while looking for Mickey Mouse products. Their pricing is superb, shipping is quick, selection far superior to other sites I have used (Ebay, Amazon, Etsy, Postmark). My hu... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

FUN is a big concept. Many things in life are fun! But we here at FUN.com want to help you in your search of products that deliver the kind of fun that you want. Whether it's a plush toy from your favorite brand like Star Wars or Disney, or you just need a little help finding that perfect, unexpected gift for your friends and family, we want to be your go to place on the web for exciting, unusual, and hilarious products.


Contact info

3.2

Average

TrustScore 3 out of 5

576 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 46% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Absolutely Awesome company to deal…

Absolutely awesome company to deal with! Fun and unique items that are high quality. Items received are just as described on the website and Not a single problem with shipping at all. Their Customer service is actually Honestly Outstanding, which is so lost with other companies these days. Thank You, Fun.com / HalloweenCostumes.com!

14 March 2024
Unprompted review
Rated 5 out of 5 stars

If you are a fan of anything…

If you are a fan of anything entertainment, then this is the store for you. My son loves The Nightmare Before Christmas and I've bout him some awesome gifts for him. I also am a huge Harry Potter fan and have gifted myself a few things.

14 February 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, amazing sales, fast shipping, wonderfl follow up, products are amazing

I bought a clearance sweater called I only have eyes for you. This sweater is perfect, sassy and fun and super comfortable. The fit is perfect. The print is vibrant and fun. It's soft and just the right weight for fall or winter. I love everything about it. Not to mention it's a great conversation starter. It's perfect for Valentine's day but can also be worn anytime it's cold without looking out of place. I am so glad I bought it.

18 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent site to buy those items we love

Excellent site to buy those items we love so much. In our case, we bought Starwars, Disney and Masters of the Universe items. They did an international shipment and everything arrived perfect to Buenos Aires, Argentina. The shipping prices they offer are very convenient compared to other sites. The packaging and the way the products arrived is fantastic. Without a doubt I found an excellent place to shop for those products that we enjoy so much with the family.

8 March 2024
Unprompted review
Rated 5 out of 5 stars

Blazer for an interview

Blazer for an interview - I told myself, “if I get a second interview for this job I will purchase this blazer!” Well, I did! I wore this to the second interview which involve a presentation in front of the organizations leadership, and I felt so freakin confident and smart!! I didn’t get the job, but I will still probably buy another one lol… the question is, which one?!

16 February 2024
Unprompted review
Rated 1 out of 5 stars

Ordered delivered one month after…

Ordered delivered one month after purchase. It came well after my event.

No customer service provided post order.

I would not recommend this shop based on my experience

Hi Janine - order #23996486. Thanks and I look forward to hear from you.

8 March 2024
Unprompted review
FUN.com logo

Reply from FUN.com

Good morning,
Do you have the order number you could update your review with so that I can take a look for you?

Thank you,
Justine
Customer Service Manager

Rated 5 out of 5 stars

100% Recommend

My first purchase on the Fun website was in March 2018, since then I have never stopped shopping on the website.
I recommend it to all my friends and family who, like me, collect Funko Pop or want a different item.
I recommend it mainly to those who live in Brazil like me, the shipping price is fair and delivery is fast and trackable, which makes all the difference for those who live in another country.
10/10

17 October 2023
Unprompted review
Rated 4 out of 5 stars

Package has yet to be delivered *UPDATE* they made everything right**

**UPDATE** i received an email from Fun.com and they gave me a full refund, thank you for making it right**

I ordered a horror rubber duck on February 12, 2024…it shipped from Kentucky to Urbancrest, Ohio on February 13,2024 and has been there since. Should of been delivered on February 19 but it was Presidents Day so that’s understandable but now on my Shop app, UPS app and USPS site all day in Urbancrest, Ohio and the days to be delivered keeps getting pushed back to the next day…I want another duck like I ordered or a full return but they only gave me my shipping cost back (because they like to have UPS drop off at USPS to save money, that’s what my apps say “package is enroute to USPS” and I get saving money) I paid 30$ for this and no one can tell me anymore than what the apps say…I won’t be ordering again if I don’t get money back or if what I ordered doesn’t show up in my mailbox…about to drive to Urbancrest myself and start digging in their bins

24 February 2024
Unprompted review
Rated 1 out of 5 stars

I purchased a valentines day…

I purchased a valentines day sweatshirt. I put it on to wear to work when i arrived at work and took my coat off the sleeve of my sweatshirt fell off. I contacted the company and they refuse to refund or send me a replacement. I filed a claim with Paypal and the BBB. Please look at your chat notes as well. All i asked for was a replacement or a refund. I should not have to find someone to sew a sleeve on a new sweatshirt. Rude manager in chat # 23876777

12 February 2024
Unprompted review
FUN.com logo

Reply from FUN.com

Thank you for the updated review with the order number, I'm curious though as I don't see that you ever called, chatted, or sent an email with the email address on your order. Did you chat with us under a different email address? I would like to review the chat so that I can provide feedback accordingly. If you'd like to reach out via email you can do so at resolutions@fun.com

Thank you,
Justine
Customer Service Manager

Rated 1 out of 5 stars

I have never received my order at all

I have never received my order at all, 30 days have passed, they left a card, and no card was found.

I sent two emails, no response at all, I will try to sue them since this is a scam at this point.

Order number #23895722 and order date 1/8/2024.

You know something is wrong with the site when so many people give a one-star review.

5 February 2024
Unprompted review
Rated 5 out of 5 stars

FUN.com is my go-to for fun!

I have always been extremely happy with my purchases. I'm always satisfied witht the quality of my items & the cost is amazing (especially when you catch a sale). The shipping is quick, I'm always excited to get my package with the monster on it!

30 December 2023
Unprompted review
Rated 5 out of 5 stars

The best in nerdy merchandise

I absolutely love shopping from fun.com!! They have the best items and the best deals. I purchased a megaman blanket and megaman socks for only $20 and that was without using my points for a discount. I will be shopping there again and soon!!

9 February 2024
Unprompted review

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