Fundera by NerdWallet Reviews 1,139

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the personalized and understanding approach. Reviewers are particularly impressed with the quick response times and the smooth user experience. People frequently highlight the exceptional customer service, noting the efficiency and ease of their overall experience. The staff's dedication and guidance are often mentioned as key factors in making processes stress-free and successful.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their responsiveness, professionalism, and... See more

Service

Consumers find service to be positive, highlighting the helpfulness and efficiency of agents like Rebecca,... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the helpfulness and... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe the process as... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick and thorough... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve now used Fundera 3 times. I’m a small business and they helped me with getting a PPP loan during COVID, getting a short term loan to do some upgrades around the restaurant and also a long term lo... See more

Rated 5 out of 5 stars

Jack Carlson was amazing! He explained everything to us in detail and was quick to respond and follow up. We are busy with the business and kids and his persistent follow up with a kind attitude reall... See more

Rated 5 out of 5 stars

I had the pleasure of having Jason as our advisor. Jason N was extremely attentive throughout the entire loan process. He took the time to explain everything clearly, answered all of our questions, an... See more

Rated 5 out of 5 stars

Reid Slott has an excellent customer service skills. He is always there to answer your questions and explain the process. I will definitely work with him again to further fund my small business. Funde... See more


Company details

  1. Non-bank financial service
  2. Alternative Financial Services
  3. Financial advisor
  4. Loan agency

Written by the company

Fundera by NerdWallet is a trusted online marketplace dedicated to helping small business owners find the right business loans to fuel their growth. Since launch, we’ve helped more than 82,000 businesses secure over $6.4 billion in funding, with an average loan amount of $38,279. Through longstanding relationships with leading lenders, Fundera connects entrepreneurs to trusted financing partners and competitive options tailored to their goals. As part of the NerdWallet family, Fundera combines powerful financial insight with human expertise to simplify the loan comparison process while also offering access to other essential financial products that support long-term business success.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

I worked with Lucy Wainright and she…

I worked with Lucy Wainright and she was extremely helpful and promptly kept me updated throughout the entire process. She was easy to work with and has a genuine personality. I would highly reccomend working with Lucy. :)

7 August 2024
Unprompted review
Rated 5 out of 5 stars

Great experience with Savannah

Working with Savannah Stejer was very helpful. She was knowledgeable and communicated this information in a way that made understanding the different options very easy. Her prompt attention to any questions asked were much appreciated.

2 July 2024
Unprompted review
Rated 1 out of 5 stars

Do not give NerdWallet or Fundera any personal information!

I submitted my information to Fundera and was contacted almost immediately by a representative named Tyler Cook. He explained that Fundera would use the information I submitted to gather loan offers for my business. He emphasized that they do "soft pulls" that would not effect my credit score. It sounded great and he said he would be in touch within a couple days with some options. He even sounded so legit that I had my business partner submit his info (including ss #) to the secure portal link he sent me. I am usually overly cautious about giving social security numbers to anyone, but I thought NerdWallet was a reputable company.

The next day I got a notice from a credit card monitoring service reporting a credit inquiry. So I sent Tyler a text asking him about it. Once again, he stated that Fundera does not do hard credit pulls and it must be from someone else I applied with. I told him I had not even talked to anyone else so there was no way it was from anyone else. He said he would double check with his team, but Fundera "takes their no hard pull policy seriously."

He never followed up. I have reached out to him via phone, email and text and he will not answer me. I cannot get anyone from Nerdwallet or Fundera to respond to me via their support requests and they have no phone numbers listed.

10 June 2024
Unprompted review
Rated 1 out of 5 stars

Don't do it

Whatever you do, do not put your cell and email. You will get harassed by Merchant Cash Advance people. So regretful.

4 June 2024
Unprompted review
Rated 5 out of 5 stars

Bre did a Totally Awesome Job! WOO HOO!!!

Bre did a Totally Awesome Job helping me through the Funding Process with Fundera by Nerdwallet. She was Very Pleasant, Knowledgeable, and "Patient with this Old Guy"! I would recommend to anyone in need of Business Funding to "Give Her/Fundera a Call". God Bless You! Philippians 1:3-6! Have a Wonderful Day in the Neighborhood & "Stay on the Nice List"! :)

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Going above and beyond

Although we didn't find a matching provider for our needs this time, mostly due to our special situation, Braden from Fundera was brilliant! He went out of his way to find the best match despite our situation, and we appreciate his diligence! Thanks Braden and thanks Fundera!

4 April 2024
Unprompted review
Rated 5 out of 5 stars

Chris Stuppy spent almost two hours on…

Chris Stuppy spent almost two hours on the phone today across multiple calls to help us find the best solution regarding our capital needs. He was very informative and helped us create a plan to move forward. Great service. Would highly recommend.

4 April 2024
Unprompted review
Rated 5 out of 5 stars

I am thrilled to share my exceptional…

I am thrilled to share my exceptional experience working with Andy Nguyen from Fundera. As the CEO of Zaden Technologies, I found myself in a situation where we urgently needed a line of credit to bridge a payroll funding gap. From the moment I connected with Andy, I knew I was in capable hands.

Andy's dedication, professionalism, and unwavering commitment to our success were evident from the start. He worked diligently to secure the line of credit we needed in an astonishingly short timeframe - just 48 hours from the initial conversation to the final approval. This quick turnaround was crucial for our company, allowing us to meet our payroll obligations without any hiccups.

What truly sets Andy apart is his exceptional communication skills and accessibility. Throughout the process, he kept me informed and updated on every step. I could reach out to him via text or call at any time during the day, and he always responded promptly and professionally. Andy's patience and willingness to answer all of my questions put me at ease during what could have been a stressful situation.

One particular instance that exemplifies Andy's dedication was when he joined a three-way call with my bank to explain the documentation and requirements needed from their end. This level of involvement and support went above and beyond my expectations, and it showcased Andy's genuine interest in ensuring a smooth and successful outcome for our company.

I cannot thank Andy Nguyen and the Fundera team enough for their outstanding service and the positive impact they have had on Zaden Technologies. Their expertise, responsiveness, and personalized approach to client relationships are truly commendable. I wholeheartedly recommend Andy Nguyen and Fundera to any business owner seeking a reliable and efficient partner for their financing needs.

27 March 2024
Unprompted review
Rated 5 out of 5 stars

I am so pleased with the service we…

I am so pleased with the service we received from Fundera. Thank you to Rian Murphy for his diligence and hard work on our organization's behalf. Minutes after we turned in our application, Rian contacted us and worked with us through the entire process. He took the time to listen to our business structure and needs and then used every resource he had to get us the best deal possible. He answered every text and call and was honest and open with our options.
It was such a great experience. Thank you! Fundera is a resource we will use again.

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Solid lending options

Good communication with thoughtful and personalized customer service. Quick turn around with multiple options to choose from. Made the experience easy and pleasant.

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Evan took the time to understand what…

Evan took the time to understand what we needed and worked hard to get us the funding we needed with reasonable terms. I appreciate what he was able to do for us and for Fundera providing options for us.

9 February 2024
Unprompted review
Rated 5 out of 5 stars

Evan was great!

Evan was great to work with. He answered all my questions, calmed my anxiety and was very patient with me and my schedule. He made the process very easy. I felt like he cared about me and my situation.

5 February 2024
Unprompted review

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