Funding Options by Tide Reviews 1,389

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and quick response times. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, often securing funding quickly and smoothly. However, some customers also noted issues with the website not being user-friendly, leading to a frustrating experience for a small portion of people. A few other people also felt that communication could be inconsistent, with some experiencing unresponsiveness after initial contact or receiving excessive spam.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Consumers find service to be positive, with many reviewers describing it as first-class, helpful, and... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising the helpfulness and efficiency of... See more

User experience

Customers had positive experiences with the user experience, often describing the process as simple, quick,... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Tide’s Funding Options Team was honestly a breath of fresh air. I went in expecting a stressful, complicated process, but they turned it into something smooth and easy. They walked me... See more

Rated 5 out of 5 stars

I asked 3 brokers to secure funding for our expansion plans. One was Portman finance. They were by far the worst. They got me approval from funding crowd & funding circle. I could have applied for tha... See more

Rated 5 out of 5 stars

I am hugely impressed with Petya Petrova, my Business Finance Specialist, one of the better choices I’ve made in a long time. She made the process of obtaining a loan, very fluid, very articulate... See more

Rated 5 out of 5 stars

First class service. Shubman was extremely helpful with the entire process. He responded quickly to my many questions and guided me through. Highly recommend, and it less than 24 hours to get the fina... See more


Company details

  1. #85 of 163 best companies in Non-bank financial service

Written by the company

Funding Options, now part of Tide, helping UK firms access business finance, working directly with businesses and their trusted advisors. Funding Options by Tide is a leading online marketplace for business finance. We help businesses in the UK find the right funding for their situation – whether they need new machinery, want to boost their cash flow, or buy more stock. We exist because each year, millions of firms don’t fit traditional bank lending. Using online comparison technology, Funding Options makes it fast, easy and transparent for businesses to access the right alternative finance.

We're a business finance marketplace

Written by the company

Simple and straightforward
We know you're busy, so we take the hassle out of finding finance by talking to lenders and doing the right thing for your business.
Technology with personality
With the right combination of our tech and our people, we never take the easy route when it comes to customer service!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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Rated 1 out of 5 stars

An absolute horrible company to deal…

An absolute horrible company to deal with Avoid if you can dreadful customer service they don’t care one jot

Edit-What happened is you constantly bombard me with messages to take out a non existent Government Growth Scheme Loan which you can’t justify

13 May 2026
Unprompted review
Funding Options by Tide logo

Reply from Funding Options by Tide

Hi there,

we're sorry to learn your experience with Funding Options has been less than satisfactory.

Can you please provide me with more information, so I can see what happened exactly and try to help you out?

Thank you in advance!

Rated 1 out of 5 stars

FundingOptions by Tide

FundingOptions by Tide, are very unprofessionals, It seems like this company is taken over by Indian owner or staff, whenever we contact, as Indian staff replies, might be the company is in India, not in the UK.

They don't know British culture as a British citizen know.

They don't know that deliberately time wasting is morally wrong in the UK.

I told them my company's (Star PlusFashion) turn over is £107k and I want £50k business loan, they said, yes we can help, send us all the accounts and IDs etc.

After a struggle, I dig down all my business records and sent them.
But within 24 hours their advisor (Mr. Sahil Hussain) said, Your turn over £107k is too low for £50k loan, you don't qualify for the loan.

I said, how much loan you can offer for £107k turn over?

They ignored me since and didn't reply after.

Was that a joke.?

He would have told me before, he already knew about my turn over, why gave me hassle of filling the forms and sending IDs and business accounts?

Is it a part of dodgy Data Collection Scheme?

They seem dodgy and unprofessional.

I can't trust them and their services at all.

3 May 2026
Unprompted review
Rated 1 out of 5 stars

Will find you loan sharks at…

Will find you loan sharks at unreasonable rates.

27 April 2026
Funding Options by Tide logo

Reply from Funding Options by Tide

Hi there, we're sorry to hear that the offer provided by lenders was not satisfactory for you.

We at Funding Options by Tide aim to find the best possible outcomes for our clients and although sometimes we cannot fulfil all requirements due to lender criteria, we negotiate with the lenders where possible.

Rated 5 out of 5 stars

Very quick application approval

Our broker Kaman was very good in dealing with our application for a business loan. The whole process was very quick and painless. We managed to get a rate lower than what we expected. Also the amount was higher than what we requested along with a longer period to pay. Very good indeed!

27 April 2026

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