Funding Options by Tide Reviews 1,389

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and quick response times. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, often securing funding quickly and smoothly. However, some customers also noted issues with the website not being user-friendly, leading to a frustrating experience for a small portion of people. A few other people also felt that communication could be inconsistent, with some experiencing unresponsiveness after initial contact or receiving excessive spam.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Consumers find service to be positive, with many reviewers describing it as first-class, helpful, and... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising the helpfulness and efficiency of... See more

User experience

Customers had positive experiences with the user experience, often describing the process as simple, quick,... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Tide’s Funding Options Team was honestly a breath of fresh air. I went in expecting a stressful, complicated process, but they turned it into something smooth and easy. They walked me... See more

Rated 5 out of 5 stars

I asked 3 brokers to secure funding for our expansion plans. One was Portman finance. They were by far the worst. They got me approval from funding crowd & funding circle. I could have applied for tha... See more

Rated 5 out of 5 stars

I am hugely impressed with Petya Petrova, my Business Finance Specialist, one of the better choices I’ve made in a long time. She made the process of obtaining a loan, very fluid, very articulate... See more

Rated 5 out of 5 stars

First class service. Shubman was extremely helpful with the entire process. He responded quickly to my many questions and guided me through. Highly recommend, and it less than 24 hours to get the fina... See more


Company details

  1. #85 of 163 best companies in Non-bank financial service

Written by the company

Funding Options, now part of Tide, helping UK firms access business finance, working directly with businesses and their trusted advisors. Funding Options by Tide is a leading online marketplace for business finance. We help businesses in the UK find the right funding for their situation – whether they need new machinery, want to boost their cash flow, or buy more stock. We exist because each year, millions of firms don’t fit traditional bank lending. Using online comparison technology, Funding Options makes it fast, easy and transparent for businesses to access the right alternative finance.

We're a business finance marketplace

Written by the company

Simple and straightforward
We know you're busy, so we take the hassle out of finding finance by talking to lenders and doing the right thing for your business.
Technology with personality
With the right combination of our tech and our people, we never take the easy route when it comes to customer service!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

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Rated 5 out of 5 stars

Very good service

Very good service, professional and quick response, help a lot to push my business to next level
Thank you

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Deep Siddhant was probably the only…

Deep Siddhant was probably the only helpful person we've ever worked with when it comes to sourcing finance. All our questions were answered within minutes, if we made a mistake sending the wrong thing he got it sorted straight away.

23 September 2025
Unprompted review
Rated 5 out of 5 stars

I asked 3 brokers to secure funding for…

I asked 3 brokers to secure funding for our expansion plans. One was Portman finance. They were by far the worst. They got me approval from funding crowd & funding circle. I could have applied for that. Callan @ tide funding solutions was the best out of the 2 remaining options. They both acquired funding saving 10’s of thousands of pounds in interest but as Callan reduced their broker rate and kept me fully informed from start to finish he won the business. I would recommend tide funding solutions to anyone. Thank you Callan

22 September 2025
Rated 5 out of 5 stars

From very start of getting email that…

From very start of getting email that company may be subject for Funding to actually getting one was such an easy thing to do. Few phone calls with very helpfull and polite staff from Tide Funding and my funds were in my account. Highly recommend for any small company to try.

9 September 2025
Rated 1 out of 5 stars

Yet another unsolicited email

My client has received yet another unsolicited marketing email regarding business funding but this time from Funding Options. My client has never requested information about loans or funding, yet their details were sourced via a third-party list broker (as stated in the small print of the email).

While they do provide an unsubscribe link, I do not feel comfortable that my clients were shared in this way without their consent. For a company authorised by the Financial Conduct Authority, I would expect higher standards when it comes to respecting business data and communication preferences.

I cannot comment on their financial products or services, but my experience with their marketing practices has been negative.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Funding options team was a great help…

Funding options team was a great help to me.I would highly commend Petya Petrova who was very helpful in arranging funds for me in time.Her communication was very good and funds were arranged quickly than any other online websites.Thanks Petya

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Professional, efficient and courteous

I dealt with Lewis who was understood our position very quickly. He was able to obtain finance at very favourable terms, which was paid into our bank account within seven days of starting the whole process.
At all times Leiws was very courteous and professional.
It was a pleasure doing business with him!

12 August 2025

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