I wouldn't even give this company a star. Submitted a complaint and they have still not responded yet I know they are going into administration so will not respond to anyone. The phone lines are... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great company when it comes to lending. Easy to navigate, pay loan off early and quick pay outs. I’ve always felt I could count on them as rarely ever been decline. The downsides to this are t... See more
Company replied
Never had any problems with this company, 👌 they always been helpful and always been understanding me. They helped me few times and I was managing repay, if u struggle u call them in time and exp... See more
Company replied
Excellent organisation! Short term loans for the people provided by the people! Have used Fund Ourselves on four or five occasions in the past to help fund my hobbies more expensive purchases. Have sp... See more
Company replied
Company details
Written by the company
Fund Ourselves is a UK high-cost short-term loan provider offering direct and peer-to-peer lending, providing short-term loans through our online application process. We are a group of passionate FinTech experts, coupled with a friendly customer support team with a shared vision to make a difference in the underserved consumer credit market. We aim to make credit accessible to those who need it and make financial lives simpler, better, and more convenient.
Contact info
Unit 1d, 36 Woodstock Grove, W12 8LE, London, United Kingdom
- 08000318169
- hello@fundourselves.com
- fundourselves.com
3.7
Average
3k reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
they never let u down
they never let u down, took 4 loan so far... small ones couple 100 pounds they are fair, site working fine never had any issue so far, keep up the good work :)
25 April 2024
Reply from Fund Ourselves
Hello.
Thank you so much for the 5 stars!
We are happy to know we could meet your expectations and help you each time you have needed a helping hand.
We hope we have helped enough each time to fix your emergencies and thank you for choosing us.
All the best.
Fund Ourselves team
Straightforward and open site
Pretty straightforward site to navigate, handy if you can afford the interest on the repayments
23 April 2024
Reply from Fund Ourselves
Hello Talia.
Thank you so much for the review and for rating us.
We apologise we are unable to provide you with a 5 star service and if you have any further feedback you would like to provide to ensure we provide a 5 star service at all times, we would appreciate this..
All the best.
Fund Ourselves team
Great service no problems
20 April 2024
Reply from Fund Ourselves
Hello.
Thank you so much for the 5 stars!
We are happy to know you had a great experience with no issues.
We hope we could fix your emergencies and we appreciate the time you sparred to share this.
All the best.
Fund Ourselves team
Won’t bother again
Had loans in the past all paid on up and on time.
I’ve try to reapply and it just states ‘not active’
Very strange … will use another company
20 April 2024
Unprompted review
Reply from Fund Ourselves
Hello.
Thank you for your review.
With the information you have provided, this may mean that your application was not fully completed. You can complete your application at any time by simply logging in to your online account.
All the best.
Fund Ourselves team
Reply from Fund Ourselves
Hello Simon.
Thank you for the kind words and for sharing your feedback with us.
We are glad you had a good experience with our services and we will be sure to provide this feedback back to our customer service team.
All the best.
Fund Ourselves team
Trustworthy easy to use service
Trustworthy easy to use service, money deposited quickly. Definitely recommend.
19 April 2024
Reply from Fund Ourselves
Hello Katie.
Thank you for the 5 stars!
We appreciate the trust you put in us to provide you with a great service and we are glad we met your expectations.
Thank you again for your time and for the recommendation as it means a lot to us.
All the best.
Fund Ourselves team
It is very helpful and doesn’t need…
It is very helpful and doesn’t need proof of your identity. It charge you lot of money when you choose to pay monthly but if you pay early it’s less. It is very helpful for me
19 April 2024
Unprompted review
Reply from Fund Ourselves
Hello Maty.
Thank you for the wonderful review and for rating us 5 stars!
We are happy know you got to save some money on your loan by repaying early. We hope we could fix everything and put you back in a better position.
All the best.
Fund Ourselves team
Brilliant idea and great idea to help…
Brilliant idea and great idea to help people I am so grateful
15 April 2024
Reply from Fund Ourselves
Hello Mandy.
Thank you for for the 5 stars!
We appreciate the kind words and we are glad you found our services useful.
All the best.
Fund Ourselves team
Reply from Fund Ourselves
Hello Andi.
Thank you so much for the 5 stars and the kind feedback.
We are glad you found our services easy to understand, and we appreciate your recommendation very much.
All the best.
Fund Ourselves team
Reply from Fund Ourselves
Hello Yomi.
Thank you for the 5 stars!
We are happy to hear you had a straight forward time with our services and we hope we could meet all of your expectations.
All the best.
Fund Ourselves team
I wouldn't recommend
I wouldn't recommend. I switched banks and now can't make manual payments with the new debit card details (despite there being enough money in my account.) It just doesn't go through. Now I'm worried it will affect my credit score. I tried calling them several times and it just disconnects. Tried again today (Saturday) but they close at 1pm. I also emailed and they didn't reply. Stay away...
13 April 2024
Unprompted review
Reply from Fund Ourselves
Hello Howard.
Thank you for taking the time to leave your review and we apologise that this error has occurred.
We have identified, in some circumstances, there are difficulties with cards issued by specific banks, and we are currently in the process of trying to resolve the issue.
Rest assured, we have actions in place for customers who make payments on time to make sure credit files are not impacted.
We trust this answers your concerns.
Kind regards
Fund Ourselves team
trusted me from the very first loan and…
trusted me from the very first loan and always offered generous repayment for early settlement
12 April 2024
Reply from Fund Ourselves
Hello.
Thank you so much for leaving such a king review and for sharing your experience with us and the community.
We are happy to hear you got to save money on your interest by repaying early and we hope we could fix everything.
All the best.
Fund Ourselves team
Quick &easyc
12 April 2024
Unprompted review
Reply from Fund Ourselves
Hello Jon.
Thank you for the 5 stars!
We are glad you had a quick and easy time with our services and we hope we could fix your emergencies.
All the best.
Fund Ourselves team
If you've had multiple loans with them…
If you've had multiple loans with them over a short period of time I.e upto 3 years the likelihood is they've let you 'hardcore borrow ' which constitutes mis selling of a financial product.
I'm waiting on 4.5k in redress from them, tried to low ball me offering 1500, I declined, they offered 2800, I declined and went to the ombudsman.
They are currently using CRS debt collection agency to try to pressure me into accepting their offer.
Rogue lender, beware!
11 April 2024
Unprompted review
Reply from Fund Ourselves
Hello.
Thank you for your feedback and all is noted.
All the best and we apologise that you had cause to complain.
Fund Ourselves team
Very happy customer
Thank you very much for your help, I can always rely on them, I would give 100 stars if it were possible.
5 April 2024
Reply from Fund Ourselves
Hello.
Thank you so much for the 5 stars!
Your kind words reassure us that we are on the right track and we are glad we could leave another customer happy.
All the best.
Fund Ourselves team
Would recommend
I’ve used these twice now, easy application staff are lovely…. Just frustrating when your bank doesn’t allow them to collect your payments at the end of the month! (Depends which bank you’re with) I have had to make manual payments to them each month to pay off my loan.. it’s not fund yourselves fault … it’s the bank! Some reason except other loan companies in past to pay off your loan monthly just not these!! I have had no issues with fund yourselfs tho.. I would recommend them
4 April 2024
Reply from Fund Ourselves
Hello Lorraine.
Thank you so much for the wonderful review and we apologise for the inconvenience with the error with your bank.
We are glad we could meet the rest of your expectations, and we appreciate the recommendation.
All the best.
Fund Ourselves team
Great for small loans
Easy to apply for. Repayments are reasonable and automatically collected. Can't fault at all.
2 April 2024
Reply from Fund Ourselves
Hello Gaynor.
Thank you for taking the time out of your day to share your review and rate us 5 stars!
We love to hear you had an easy journey with us, and we are glad we could meet your expectations.
Thank you once again, and we wish you all the best.
Fund Ourselves team
Reply from Fund Ourselves
Hello.
Thank you for rating us and for sharing your feedback with us and the community.
We are glad we are able to provide you with a great service each time you have needed our help.
All the best.
Fund Ourselves team
Reply from Fund Ourselves
Hello.
Thank you so much for taking the time out of your day to share your review and rate us.
We are grateful for the 5 stars, and we hope we could help enough to fix everything.
All the best.
Fund Ourselves team
Very easy to use and apply.
26 March 2024
Reply from Fund Ourselves
Hello Lisa.
Thank you for the 5 stars!
We are glad you had an easy experience with our services and we hope we met your expectations.
We also hope that we fixed your emergencies and everything is now back on track for you.
All the best.
Fund Ourselves team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.