Funky Food Reviews 884

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and freshness of the produce, often noting it surpasses supermarket standards and offers great value for money. Many appreciate the variety of seasonal items, the ease of ordering, and the ability to customize their boxes, which helps reduce food waste and makes healthy eating more convenient. The delivery service is frequently highlighted as reliable, prompt, and well-communicated, with items arriving beautifully packed. However, some customers experienced issues with the quality of certain produce items, reporting instances of rotten or quickly spoiling vegetables and fruit. A few also mentioned problems with order accuracy, such as receiving generic boxes instead of customized ones, or issues with delivery to incorrect addresses. There were also isolated concerns regarding the quantity of produce not matching expectations for the price, and some dissatisfaction with substitutions or the origin of certain items.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting its freshness, quality, and variety.... See more

Quality

Users describe positive interactions with quality, frequently praising the freshness and taste of the... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the prompt and reliable... See more

Order

Reviewers highlight positive aspects of order. Many customers find the ordering process easy, appreciating... See more

Value for money

Clients share positive opinions on value for money. Many customers highlight the great value, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the fortnightly large box, small meat pack and two bottles of apple juice. All arrived on the day scheduled with plenty of SMS notifications and reminders beforehand and afterwards to ensure... See more

Company replied

Rated 5 out of 5 stars

Fantastic customer experience. Easy to order and select more or less of prefered fruits or veggies. Huge variety of seasonal quality produce included. Kept informed of estimated delivery time on the d... See more

Rated 5 out of 5 stars

Overall, we have beenam enjoying our time with Funky Food. Having a fortnightly delivery saves our household trips to the shops and has meant we cook with real ingredients more often. Also, having a l... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I absolutely love Funky Food. The produce is always fresh, generous, and such great value, and I love knowing I’m helping reduce food waste at the same time. Delivery has been reliable and easy... See more

Company replied


Company details

  1. Fruit and Vegetable Shop

Written by the company

We are Australia’s fruit & veg company rethinking the way groceries are done 🥑🍎🥬🍌. At Funky Food, we rescue perfectly imperfect produce and work with farmers to tackle food waste while making fresh food more affordable. Our mission is simple: save funky produce and deliver it to your door for 30% less than supermarkets. We’re bringing affordability to your plate while supporting sustainability. Proudly delivering across QLD, NSW, VIC, and ACT 📦


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

884 reviews

5-star
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1-star

Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Five stars for freshness

Five stars for freshness! The variety is fantastic and the quality is consistently high. Highly recommend this for anyone looking for premium, delicious fruit and vegetables delivered right to their door.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Extremely happy with funky Foodz

Extremely happy with funky Foodz! I can’t believe how fresh the produce is!
I highly recommend, especially For a family of 5 we go through so much fruit and veg a week, this is so easy to order, and communication is great, one happy customer :)

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer experience

Fantastic customer experience. Easy to order and select more or less of prefered fruits or veggies. Huge variety of seasonal quality produce included. Kept informed of estimated delivery time on the day. Boxes can be flattened and left out for collection on next delivery day. Produce tastes amazing and is marketday fresh on delivery. Great value for money.

23 April 2026
Rated 5 out of 5 stars

Really great selection of fruit and veg

Really great selection of fruit and veg each fortnight, staples plus a few extras. We rarely top up at the supermarket, mainly just some extras carrots, or things like berries that don't come in the box. A couple of things that we haven't been able to use, but majority of produce is excellent, some of it exactly what we buy at our local woolies.
Excellent value, $47 for everything pictured.
Customer service is excellent, very prompt text service, able to facilitate all swap requests, cater to specific circumstances.
Great service rescuing supermarket rejects, boxes are recycled, ice packs are recycled, this really is a genuinely great salvage of food from waste.
Very easy ordering, able to add as many extras as we like from the optional pantry, meat and eggs options.
Really happy so far, we've been using Funky Food medium box fortnightly for a family of 3 since before Christmas 2025.

21 April 2026
Unprompted review
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Reply from Funky Food

Really appreciate you sharing this, Danika! It means a lot to the team. So good to hear it’s been a great fit for your household and making things easier week to week. Glad the flexibility and support have been working well for you too. Thanks for sticking with us, we love having you on board and being part of your routine 🥰

Rated 5 out of 5 stars

Large box delivers the goods!

I ordered the fortnightly large box, small meat pack and two bottles of apple juice. All arrived on the day scheduled with plenty of SMS notifications and reminders beforehand and afterwards to ensure it wasn't missed. The quality and range of the fruit and vege is excellent - all what we will definitely use and enough for a fortnight for our family of 3. The extra beetroot I ordered as a swap has already been used to make beetroot relish (along with the apples and onions from the box). The discount for our first order made it very economical as well. We are pleased and if the volume and quality continues around the same price point, we will continue ordering regularly

18 April 2026
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Reply from Funky Food

Thanks heaps for the feedback, really glad everything arrived as expected and the updates helped along the way. Great to hear the quality and variety worked well for your family, and that you’re getting good use out of everything. That beetroot relish sounds delicious too. Appreciate you giving us a go and we’ll keep doing our best to keep things consistent for you ◡̈

Rated 5 out of 5 stars

Amazing Produce.

Very helpful online support, punctual delivery system, impressive quality produce and a very easy to use ordering system. Looking forward to more fruit & veg from Funky Foods.

19 April 2026
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Reply from Funky Food

Thanks so much for the kind words, really glad to hear everything’s been smooth and easy for you. Great to know you’re enjoying the quality too, we’ll keep the good fruit and veg coming your way 🙌🏻

Rated 5 out of 5 stars

Great way to buy produce!

Great communication about box delivery. Love the fact I’m helping the environment by ordering these boxes and saving produce that has been rejected by supermarkets - such a brilliant initiative!

19 April 2026
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Reply from Funky Food

Thanks so much for the kind words, we really appreciate it. So glad the delivery updates have been helpful and that the whole idea behind what we do resonates with you. It’s great having you on board and being part of reducing food waste together 🙏🏻

Rated 5 out of 5 stars

Great variety and value for money

I loved the variety and it is everything I will use! Worth ordering and good value for money

19 April 2026
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Reply from Funky Food

So glad to hear that, thanks for sharing. Great to know the mix worked well for you and everything’s getting used, that’s exactly what we aim for. Really appreciate you giving us a go 🧡

Rated 4 out of 5 stars

Ease and quality.

Ease and quality.

17 April 2026
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Reply from Funky Food

Thanks so much, really appreciate that. Glad it’s been smooth and the quality’s hitting the mark for you ☺️

Rated 5 out of 5 stars

I got my first delivery

I got my first delivery, the whole process was professional and easy to navigate. Correspondence was great. The food was amazing, I believe the quality is better than major Food Companies. I've recommended FF to my friends and made my second order which is larger than the first as initially I was unsure what the quality would be like. What a wonderful concept, keep up the good work. Thanks for helping the average family financially struggling and our hard working farmers!!

15 April 2026
Unprompted review
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Reply from Funky Food

Thanks so much for giving us a go and for sharing this, we really appreciate it. So glad your first delivery went smoothly and everything was easy to sort out. Love that you’ve already gone bigger on your second order and told your mates, that kind of support means a lot. Stoked to have you on board and backing what we’re doing for families and farmers! 🧡

Rated 5 out of 5 stars

Great food and all fresh

Got deliver on time . It was all freash .

11 April 2026
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Reply from Funky Food

So glad to hear it arrived on time and everything was fresh 🙌 thanks so much for giving us a go, really appreciate it 🧡

Rated 5 out of 5 stars

What a wonderful initiative

I loved our actual produce ...my husband and I both horrified that its not good enough for the supermarkets. I love tht we can return the box for recycling. Service communication and cost all excellent. Great initiative

11 April 2026
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Reply from Funky Food

Love hearing this, thank you so much 🧡 it really means a lot knowing you’re enjoying the produce and supporting the mission too. So glad the whole experience hit the mark for you both 🙌

Rated 5 out of 5 stars

Great communication

Great communication, prompt delivery and really happy with all my veggies and fruit I would say better than the big supermarkets.

10 April 2026
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Reply from Funky Food

So good to hear, thanks heaps for the kind words 🧡 glad everything arrived smoothly and you’re loving the fruit and veg, that’s what we’re all about

Rated 5 out of 5 stars

The food arrived as promised and was…

The food arrived as promised and was excellent quality. The post delivery customer service to answer my questions about my next order was prompt and very helpful.

9 April 2026
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Reply from Funky Food

So good to hear it all landed smoothly and you’re happy with the quality 🙂 great to know the team could help out after delivery too, really appreciate the support 🙌

Rated 5 out of 5 stars

It was packed and delivered with Care…

My order was packed and delivered with Care really fresh and thoughtful.
The team are really loving 🥰
Always there to help and respond to your text.
I was so happy with my order the hole family loved it

8 April 2026
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Reply from Funky Food

So lovely to hear this, really appreciate you sharing it. Glad everything arrived fresh and the whole family enjoyed it, that’s what it’s all about 🙌

Rated 5 out of 5 stars

I've subscribed to funky food for more…

I've subscribed to funky food for more than 3 months, and ngl it's made my life easier. Lots of variety, and I personally love being creative with vegetables when I cook. I'm a stir-fry kinda person, and every meal with funky food slaps.

17 December 2025
Unprompted review
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Reply from Funky Food

So good to hear it’s made things easier for you, and love that you’re getting creative with it. Sounds like those stir fries have been going off, appreciate you sticking with us 🙌

Rated 3 out of 5 stars

Ordered our first box - great. Second box? Not so good.

Ordered our first box, reasonably easy. I liked that I could see the list of the box contents and I could easily substitute items online. The box duly arrived and I I was quite pleased with the quanity and quality.
Then the second box was due to be paid for - first I couldn't log on, then when I managed I could not find anywhere the list of products, just kept going round in circles to the rather over priced grocery add ons. Eventually I messaged to ask how I could find the list and make any changes, just to be told that I would have to message every time to ask for a list, then ask for a list of substitute items, then message to ask for any changes. Way to much hassle when it was so easy the first time - I really don't understand why that facility is only available on the first order. Now looking to find another company.

5 April 2026
Unprompted review
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Reply from Funky Food

Hey Kate! 👋🏻

Thanks for sharing this, and I’m really sorry it became such a frustrating experience after your first box. I completely get why that would be disappointing.

We’ll reach out to you directly to chat through this and see how we can make things easier on your end.

Really appreciate you taking the time to leave your feedback 🙏🏻

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