Great customer service and follow up! YES! In spite of errors on OUR side and issues at the receiving address location, you guys were amazing! FunnyUglyChristmasSweater went above and beyond t... See more
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Our family was delighted to find Muppet Christmas Carol matching jammies. We found an old picture online of green plaid jammies and the current season had read and black checkered. I contacted custome... See more
Company replied
I ordered a Christmas Sweater from them, because their website said it would arrive in time for our Holiday party. It did not - and they refused to take a return. They claimed every one of their sweat... See more
Company replied
I am very happy with the customer support and assistance provided throughout my experience with the site and my order. I spoke with both Julia and Claire who both were incredibly helpful and professio... See more
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Company details
Written by the company
Funny Ugly Christmas Sweater, established in 2018, is dedicated to infusing your holiday season with humor and joy. Our love for Christmas fuels our mission to deliver top-notch, unique, and amusing ugly Christmas sweaters, sweatshirts, t-shirts, and pajamas, all uniquely tailored for you. We offer Custom Ugly Christmas Sweater for customers to personalize their outfits and rock the holiday parties with funny sweaters! Surely you will find your favorite Christmas sweater at our store, and we are responsive in Customer support team with your concern. Welcome and have fun shopping!
Contact info
4.3
Excellent
64 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Service and Product - Five Stars
Great customer service and follow up! YES!
In spite of errors on OUR side and issues at the receiving address location, you guys were amazing! FunnyUglyChristmasSweater went above and beyond to insure I received my product and was satisfied. And guess what? The final product was amazing and was even better than I anticipated from a digital order! Thank you for the viable, assisting options in good faith and the excellent follow up and communication!
Very pleased.
Jim Hilber
Merchant Gladiator
5 December 2025
Unprompted review
Reply from Funnyuglychristmassweater
Hi Jim,
Thank you so much for your kind review! We truly appreciate your patience and understanding throughout the process. We're very happy to hear that you’re satisfied with the final product and that it even exceeded your expectations.
It was our pleasure to help, and we’re always here if you need anything in the future!
Best regards,
Emily
Funny Ugly Christmas Sweater Team
Missed Arrival Date, Refused Return
I ordered a Christmas Sweater from them, because their website said it would arrive in time for our Holiday party. It did not - and they refused to take a return. They claimed every one of their sweaters is made per order - but this is a rather generic sweater that is available on many websites. The only reason I bought from them is because it was assured it would arrive in time. They had plenty of excuses, but I was forced to find an alternative the night before our Christmas party. Would NEVER buy from them again. Avoid.
5 December 2025
Unprompted review
Reply from Funnyuglychristmassweater
Hi Nicolas,
We’re really sorry about your experience and completely understand how frustrating this situation was.
Our team has already contacted you directly via email to help resolve this matter and offer proper support.
Please check your inbox (and spam folder) so we can continue assisting you and work toward the best possible solution.
Thank you for bringing this to our attention.
Best regards,
Emily
Customer Support Team
MJ/Santa Clause Christmas sweatshirt
I had an excellent experience with this company. They provided great customer service and the sweatshirt I ordered was awesome.
They even helped out as much as possible to meet the delivery date I needed for a party.
Great business. I highly recommend their service and product.
1 December 2025
Unprompted review
Reply from Funnyuglychristmassweater
Hi Ty,
Thank you so much for your wonderful feedback!
We’re truly happy to hear that you loved your sweatshirt and had a great experience with our team. It means a lot to us that we could support your delivery needs for your party.
Your recommendation is greatly appreciated — we look forward to serving you again! 🎄✨
Best regards,
Emily
CS Team at Funny Ugly Christmas Sweater
Our family was delighted to find Muppet…
Our family was delighted to find Muppet Christmas Carol matching jammies. We found an old picture online of green plaid jammies and the current season had read and black checkered. I contacted customer service to inquire if the green were still available. Shaun and Hailey personally followed my order, got the jammies in green, and had them shipped in time for the holidays. Very comfy jammies too!
15 December 2025
Unprompted review
Reply from Funnyuglychristmassweater
Thank you so much for sharing your experience!
We’re absolutely thrilled that your family loved the Muppet Christmas Carol matching jammies — and especially happy that Shaun and Hailey could help track down the green set and get everything delivered in time for the holidays.
Your kind words truly mean the world to our team. Wishing you many more cozy moments ahead! 🎄💚
— Customer Support Team
Customer service readily available
Great customer service! There was an issue with the sweater, but they were very understanding, accommodating and apologetic. And with that kind of service, you feel like a true customer.
6 December 2025
Unprompted review
Reply from Funnyuglychristmassweater
Hi Gina,
Thank you for sharing your feedback, and we're truly sorry again for the inconvenience you experienced with your order.
We have already reached out and supported you via email regarding this issue — could you please check your inbox (and spam folder just in case)?
Your satisfaction means a lot to us, and we're here to make things right.
Best regards,
Emily
CS Team at Funny Ugly Christmas Sweater
Great customer service from Emily
Great customer service from Emily, fast shipping and great sweaters!
17 November 2025
Unprompted review
Reply from Funnyuglychristmassweater
Hi Faith,
Thank you so much for your lovely feedback! I’m really glad to hear you were happy with the customer service, the fast shipping, and the sweaters. Your support truly means a lot to us!
If you ever need anything else, I’m always here to help.
Best regards,
Emily
CS Team at Funny Ugly Christmas Sweater
Extra helpful.
The team were over the top helpful to make sure my order got to me on time. When it arrived it became an instant talking point. I envisage multiple orders from our friends and colleagues.
26 November 2025
Unprompted review
Reply from Funnyuglychristmassweater
Hi Simon,
Thank you so much for your wonderful feedback! We're really happy to hear that our team was able to assist and ensure your order arrived on time. It’s great to know it became such a fun talking point!
We truly appreciate your support, and we’ll be thrilled to help with any future orders from you or your friends and colleagues.
Best regards,
Emily
CS Team at Funny Ugly Christmas Sweater
Nice fabric and print looks great
Nice fabric and print looks great, good customer service.
14 November 2025
Unprompted review
Reply from Funnyuglychristmassweater
Hi Pat,
Thank you so much for your kind words! We’re really glad to hear you love the fabric, the print, and our customer service. Your support means a lot to us.
If you ever need anything, just let us know! 💛
Best regards,
Emily
CS Team at Funny Ugly Christmas Sweater
Emily with customer support made the…
Emily with customer support made the design and order for something very specific, easy!
22 January 2025
Reply from Funnyuglychristmassweater
Hi Justin,
Thank you for your wonderful review! We're so glad to hear that Emily made ordering process easy for you. We hope you love your ugly Christmas sweater! If you need anything else, don’t hesitate to reach out. We are always here to help!!!
Best regards,
CS Team at Funny Ugly Christmas Sweater
The name of your company is Funny Ugly…
The name of your company is Funny Ugly Christmas SWEATER, yet you sent me a sweatshirt with a print on it instead of a sweater. Rather misleading, don't you think?
22 January 2025
Reply from Funnyuglychristmassweater
Hi Brian,
Thank you for your feedback regarding your order! Please kindly check your email, as our customer service team has reached out to assist you further with this issue. We appreciate your patience and are here to help resolve this situation.
Best regard,
CS Team at Funny Ugly Christmas Sweater
Advertised sizes NOT Accurate…
Didn't appreciate advertised sizes are significantly incorrect; yet CS say they are within tolerances and NO returns. Will not buy again.
17 January 2025
Reply from Funnyuglychristmassweater
Hi Todd!
We are so sorry when you met the sizing issues when ordering. After your contact, we have immediately supported and FREE resent a new size upon your confirmation. We hope the process is smooth and clear that makes you satisfied with our support team.
Please let us know if you need further help!
Best regards,
CS Team
Let Your Creation Bring Joy to Others
Back and forth communication was outstanding with timely response and follow-up in the designing of the sweater. Continued updates through production, shipping and delivery satisfaction. Sweater and product design received was above expectations and brings much joy and welcome conversations for those who see. I will be developing and ordering other creations in the near future - -
13 January 2025
Reply from Funnyuglychristmassweater
Hi Leroy,
Thank you for your wonderful review! We’re thrilled to hear that you enjoyed the communication and support throughout the design process. It’s fantastic to know that the sweater exceeded your expectations and is bringing joy to others. We can’t wait to help you with your future creations! Your satisfaction means everything to us!
Best,
Funny Ugly Christmas Sweater Team
Great communication all along the way
Great communication all along the way! Customer service helped me when I had ordered the wrong size for a gift. I felt informed and cared for all along the way. EXCELLENT communication and customer service!! Would def. order again because of the great service.
10 January 2025
Reply from Funnyuglychristmassweater
Hi Cherie,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our communication and customer service. It’s great to know we could assist you in resolving the size issue for your gift. We truly appreciate your kind words and look forward to serving you again in the future!
Best,
Funny Ugly Christmas Sweater Team
Reply from Funnyuglychristmassweater
Hi James,
Thank you for your fantastic review! We're so glad to hear that the shirt was perfect for the birthday gift. Your satisfaction means a lot to us, and we hope to help you with more gifts in the future!
Best,
Funny Ugly Christmas Sweater Team
This was Cool!!!!
I got my sweater a lil after Christmas, right into the new year which I was ok with cuz I had other holiday sweaters and I have 2 parties to DJ in January. When I received it I was simply amazed that they came thru for me. It wasn't that sweatshirt they were selling if was an actual sweater woven together. You have to specify that and they will tell u that they can't get it to you if they know it's gonna take long, which I was fine with.
The Agent, Emily stayed the course with me and showed me updates and made sure I was satisfied on all counts!!!! She didn't have to do that but it made me want to order another one.
People the site is no scam site don't let these people make ur choice for you. The business did me right and I am very thankful!!!!!
DJYV
3 January 2025
Unprompted review
Reply from Funnyuglychristmassweater
Hi Yvaine,
Thank you for your amazing review! We’re thrilled to hear that you loved your sweater and that Emily provided you with such excellent support throughout the process. Your understanding and patience are truly appreciated. We’re glad to know you feel confident in our service, and we can’t wait to help you with your next order! Thank you for being a valued customer!
Best,
Funny Ugly Christmas Sweater Team
Great quality sweaters
Great quality sweaters. Sizing is perfect. Soft material. Shipping was fast also. Trustworthy company.
15 December 2024
Unprompted review
Reply from Funnyuglychristmassweater
Hi Deborah,
Thank you for your wonderful review! We’re so glad you loved the quality, fit, and speedy shipping. Your trust means the world to us!
Best,
Funny Ugly Christmas Sweater Team
Xmas sweater costume win
Though the sweater is more of a long sleeved shirt, than a sweater, the group I ordered it for loved them. Will be ordering more for next year
15 November 2024
Unprompted review
Reply from Funnyuglychristmassweater
Hi Nicholas,
Thank you for your feedback! We’re thrilled your group loved the sweater costumes—it’s always great to hear when our products bring joy. 😊 We can’t wait to help you gear up for next year!
Best,
Funny Ugly Christmas Sweater Team
Superb Customer Service
It's not so much a sweater as a printed jersey, but my daughter loves Godzilla and she adores this top. Customer outreach was beyond amazing, with lots of emails in the waiting period, making sure I was happy to wait, and that I was satisfied with the entire process. You sure don't get that kind of service from Amazon!
2 January 2025
Unprompted review
Reply from Funnyuglychristmassweater
Hi Vicki,
Thank you for your kind words! We’re so glad your daughter loves her Godzilla top. 😊 We’re happy to hear our customer service stood out—it means a lot to us!
If you need anything, feel free to reach out anytime.
Best,
Funny Ugly Christmas Sweater Team
Terrible quality and extremely long shipping, look elsewhere
I placed an order for a funny holiday "sweater" on Dec 12th, and despite the numerous emails that I needed to upgrade my shipping (+$20...?) because there was a chance I wouldn't receive my order until after Christmas, I decided to stay with the normal shipping and worst case just wear it the day after or so. Today is Jan 5th, 6:04PM and I JUST received my "sweater", so sufficed to say it did not make it to any holiday events this year as we are well into 2025. I put quotes around "sweater" because this could only be called that by the most broad of definitions, it is paper thin, not woven, and the image reminds me of those laser print jobs that you can normally find at flea markets or tourist shops in beach towns. I own several other holiday type sweaters and there is no comparison between this item and those, it has has no weight to it at all and I am seriously afraid of what will happen if I attempt to wash this. If this was $15 or so, I'd probably be fine, but the fact this item was over $50 (and they wanted more for shipping) is borderline false advertising and criminal, the item I got doesn't represent the image on the website as the collar, sleeves, and lower hem are completely different, and as mentioned the quality is LOW. I would return this if I could (I can't) and would absolutely recommend looking elsewhere and will not be ordering from this place again.
6 January 2025
Unprompted review
Reply from Funnyuglychristmassweater
Hi Ryan,
Thank you for your feedback expressing your dissatisfactory. We're so sorry to hear about the issue with your order! Our customer support team will be in touch shortly to help resolve this for you. We're happy to work with you on a solution.
Great company with awesome products
I placed an order for our work ugly sweater contest. The estimated date was very close and I reached out to see if there was anyway I could get it in time. These guys not only got me the sweater on time but made sure I had an alternate choice that was received sooner. They were so professional and kind and went above and beyond in my opinion. The price was extremely fair at the service was top-notch.
9 December 2024
Unprompted review
Reply from Funnyuglychristmassweater
Thank you for your wonderful feedback!
We’re so glad we could get your sweater to you in time and that you enjoyed our service. Going the extra mile for our customers is always worth it! We appreciate your support and look forward to helping you again. 🎄😊
Warm regards,
Funny Ugly Christmas Sweater Team
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