furmoo.com Reviews 293

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

It took ages for my Furmoo slippers to arrive, but it was definitely worth the wait. The quality, design and craftmanahip of these slippers is off the scale - by far the best slippers I've ever owned!... See more

Company replied

Rated 2 out of 5 stars

Frustrating customer service, shipping delays, and misleading "sale" tactics. I purchased a pair of Furmoo Enclosed Moodles after an AI recommendation. When I placed the order, I received a... See more

Rated 5 out of 5 stars

I purchased a pair of UGG slippers. They’re absolutely beautiful and so well-made. I wanted them delivered superfast and the whole staff ensured that this happened for me. Couldn’t be more happy. High... See more

Company replied

Rated 5 out of 5 stars

OMGoodness my slippers have just arrived today , and they are brilliant, so soft , colourful , my feet just melted in them. Super stoaked to support local companies , didn’t realise you where so clo... See more

Company replied

Company details

  1. Handbags Shop
  2. Shoe Wholesaler

Written by the company

Unique Handbags with a story. New Zealand Sheepskin slippers and cowhide handbags. Trusted by 80,000 + customers.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

293 reviews

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Replied to 87% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Love all my purchases from FURMOO.

Love all my purchases from FURMOO and yes there have been a few! The quality is amazing and my purchases are often gifts for family as well as the beautiful bags for myself. I have found communication has been excellent. Love supporting a great NZ family business.

7 December 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I have purchased many items over the years from furmoo. Never had any trouble, loved everything so far. Always arrive swiftly and more often then not have great deals on. I’ve purchased for myself and as presents for family and friends. Highly recommend

16 July 2024
Unprompted review
Rated 5 out of 5 stars

absolutely loved my bag ,was so rapt…

absolutely loved my bag ,was so rapt with service i ordered slippers then ordered another pair of slippers for daughter the fantastic enclosed cow skin ones now wearing my lovely slippers everyday so i can wear them out to get myself a pair ,so far a year and still going strong but christmas is coming!

23 July 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous Furmoo

Not only does Furmoo have fabulous and quality products, but they also have great service. And you end up becoming part of the Furmoo family.

16 July 2024
Unprompted review
Rated 5 out of 5 stars

True kiwi company

Lovely products and wonderful customer service. The team helped me with a very specific request so I could get a product I 120% loved. Love the great community they have created too

16 September 2023
Unprompted review
Rated 5 out of 5 stars

Love Furmoo!!

Repeat customer here, so impressed with the quality of the bags, wallets and slippers. Have bought many as presents too as its so good to support a small business who work so hard to provide something well crafted. 100% recommend

27 June 2024
Unprompted review
Rated 5 out of 5 stars

Moodles, I love them!

Actual order placed 22/3/2023 but couldn't backdate that far).
I decided to order my first pair of Moodles when their ads came up on Facebook after I'd googled slippers! My old cheap ones were had it and I wanted real sheepskin ones. I ordered the peacock Moodles, knowing that there might be a wait of around 2 weeks if my size weren't already pre-made and in stock (this was disclosed on the website at the time). They took just over 2 weeks and they were very much worth the wait. So much so, that my husband started wearing them a few months later, so I had to order myself another pair (unfortunately that colour had sold out so I got some Grey Tea ones).
Both pairs are still going strong, they have worn in well. The soles are tough and good for a bit of outside use (eg taking bin out to the kerb). I will definitely reorder when I do need another pair.

16 July 2023
Rated 5 out of 5 stars

Best purchase I have ever made!

I have made 3 purchases from Furmoo and love each and every item. I have a hand bag that I have used daily since I bought it a year ago and it still looks like new. I get a lot of compliments on it too.
I have cow hide cushion covers that are on my every day use couch that still look great.
My first purchase 2 years ago was a pair of slippers. They are warm and comfortable. I take them with me when I travel and my overseas friends have seen them and bought some too. I love Furmoo!

16 July 2024
Unprompted review
Rated 5 out of 5 stars

Amazing products!!

Amazing customer service, superb quality products!!

I ordered a bag for myself along with a mystery box. I checked the website before ordering and saw that both were on backorder so knew it would be a wait but that it would be worth it and they both absolutely were.

First time experience went great. Love all my furmoo products received.

Thank you!!!

9 July 2024
Unprompted review
Rated 5 out of 5 stars

Love Furmoo

Love Furmoo, excellent quality product, great range, fantastic customer service, and super quick delivery! A very happy multi purchase customer

15 July 2024
Unprompted review
Rated 5 out of 5 stars

Shelly and her team are fantastic

Shelly and her team are fantastic. The products are good quality as well as cute. Love my duffle and my winter wonderland bag!! Waiting and hoping they make a crossbody bag with a thick strap and little coin purse attached soon 🤭🤭

10 July 2024
Unprompted review
Rated 5 out of 5 stars

Furmoo has the most amazing products…

Furmoo has the most amazing products and the most amazing customer service ever. They are super easy to talk to and I always get so many compliments on my bags and my wallets. What more can you want. And also ps. The moodles are to die for !

19 May 2024
Unprompted review

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