Furni Reviews 52

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Very disappointed with this company!!!!!! First no delivery in to city centre, no communication, they refuse to return my payment for sofa they didn't deliver and try to change me additional 33... See more

Company replied

Rated 5 out of 5 stars

had some issues with the order, but they refunded and compensated fairly and the couch is beautiful :) thank you!

Company replied

Rated 5 out of 5 stars

Fantastic service! You can safely order from Furni. Great communication throughout the entire process. I ordered a sofa and asked for it in a different color than the available options — this was no p... See more

Rated 5 out of 5 stars

This sofa was a great choice - it looks stylish, the fabric and its color are brilliant, the deep seats are really comfortable. You can see that it is solidly made, everything is refined in detail.... See more

Company replied

Company details

  1. Furniture Manufacturer

Written by the company

Furni was founded out of a passion for sophisticated furniture craftsmanship. We design and produce high-quality furniture in Poland, using our many years of experience. We have designed Furni products with various tastes and needs in mind. You will find modern poufs that combine aesthetics with functionality, as well as modular sofas that can be perfectly adapted to any interior. Ethically and ecologically made in Poland - all of our products are designed and manufactured in the picturesque region of Greater Poland near Poznań. All products reach our customers directly from our factory keeping prices as low as possible.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

52 reviews

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Rated 5 out of 5 stars

Sofa was stunning!

Sofa was stunning!! Definitely worth for the prize, transfer for home was smooth as well. Thanks a lot!

11 April 2025
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Reply from Furni

Thank you so much :)

Rated 5 out of 5 stars

Furni is a great choice!

This sofa was a great choice - it looks stylish, the fabric and its color are brilliant, the deep seats are really comfortable. You can see that it is solidly made, everything is refined in detail.

Delivery is also impeccable - fast, hassle-free, and the couriers are very helpful and polite. The furniture meets all expectations, both visually and in terms of use.

7 April 2025
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Reply from Furni

Thank you Michal, we are delighted to hear this

Rated 4 out of 5 stars

Very satisfied

I had an issue with the company, but it was resolved quickly and professionally by their support team. I really appreciate their responsiveness and care. Very satisfied with the service overall!

8 April 2025
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Reply from Furni

Irin your reviews means a lot to us, thank you!

Rated 5 out of 5 stars

Gorgeous couch

Gorgeous couch, very decent. Assembly was not hard, like ikea level.

Delivery came a day later than expected/communicated, which was an issue because i had no one to receive the (large) delivery that day. But thankfully I was able to work something out.

Would highly recommend!

25 February 2025
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Reply from Furni

Thank you :)

Rated 5 out of 5 stars

My couch looks absolutely fabulous

My couch looks absolutely fabulous, very comfortable and soft, color is beautiful. I’ve got so many compliments about it. I love it!
It was delivered in the 6 separate boxes, so it was okay to get it up to the 4th floor one by one. Packaging was very good. Delivery took 4.5 weeks. I assembled the couch by myself, but honestly speaking it would be much faster with 2 people.
The only negative thing I can say about the service is that I got a call about delivery coming after I actually got it. I was lucky to be home. But I’m so happy with the couch and the quality of it, so it would be unfair to remove a star. Thank you!

26 March 2025
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Reply from Furni

Thank you Anna

Rated 5 out of 5 stars

All went great

All went great. I received the sofa within the timing that was established and it was exactly how I expected it to be.

28 January 2025
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Reply from Furni

Thank you Marian !

Rated 5 out of 5 stars

Beautiful sofa, very good quality for a good price

I bought the Merlot 5-seater sofa and I am so happy with it! I found it through social media advertisements so I was sceptical at first, but after asking for more pictures and details with customer services I ordered my sofa online. When it arrived, it was even better and more pretty than what I expected! The beige colour is amazing, soft fabric but firm. Quality is really well and I think this sofa will last very long! The fabric and shape looks very stylish, right out of an interior magazine. The sofa is firm, you don’t sink in it but it bounces a bit, which I really like. Perfect to sit or lay in it for hours, so comfy. I would really recommend the merlot sofa, customer service is super friendly, helpful, quick reactions, you can call them, and prices are really well for such a big sofa! One thing to pay attention to: it’s a modular design but best attach it altogether so the sofa pieces don’t move. I hope you enjoy your merlot as much as I do. Don’t hesitate, it’s a good buy! :)

2 December 2024
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Reply from Furni

Delighted to hear this Ward :)

Rated 5 out of 5 stars

Good company

Good product, clear communication.
They use their own delivery service, with nice helpfull delivery driver !

6 January 2025
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Reply from Furni

Thank you Hendrick!

Rated 5 out of 5 stars

Lovely design and comfortable corner…

Lovely design and comfortable corner sofa! Large pillows are a nice addition! I was skeptical ordering my sofa online without trying it out first but I am so happy I ordered from Furni! Great customer service too! Highly reocmmend!

15 January 2025
Unprompted review
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Reply from Furni

Great to hear this Kasia

Rated 5 out of 5 stars

I like my new sofa

This is the first time I've bought a sofa without seeing it physically and also from a website that doesn't have a physical showroom. The company, the website, the answers of the customer service, the reviews in this platform etc. every aspect seemed to me too good to be true, therefore I was too much sceptical, but I wanted to give it a try.

Today I have this opportunity to write my comments after 3 weeks of using my sofa. First of all, the sofa was delivered to me within the promised time frame. The quality of the materials and the comfort of the sofa are satisfactory. And the look of the sofa is exactly like the photos on the website. In summary, we are happy with our new sofa and our choice.

We have only one criticism regarding the delivery to our home. I was told that the sofa would be delivered to my apartment in the building, but the delivery was made by only one person who was the driver of the truck, and he told me that he was in charge of delivering the goods in front of my building, not in my apartment. At that point I was alone with 8 big boxes of sofa parts, as I was not prepared for this. Luckily, I persuaded the driver to help me for an additional money to take all the boxes up to my apartment, which is on the 4th floor. However, in any case, I had to carry 8 big boxes together with the driver up to the 4th floor, which took 8 times going up and down all the stairs, which was very tiring for both of us. So, I can suggest the buyers to clarify this point with the seller before the delivery in order to prepare themselves for the delivery date.

20 December 2024
Unprompted review
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Reply from Furni

Thank you so much!

Rated 5 out of 5 stars

Great quality couch + service

Great quality couch! I used the 3D configurator to customize my own couch and it was the best decission. The fabric feels really soft and the overall design is unique. Delivery took ca. 1 week from Poland to Germany. Can absolutely recommend the Furni customer service.

26 November 2024
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Reply from Furni

Thank you Matthias!

Rated 5 out of 5 stars

The shipping was fast and the sofa…

The shipping was fast and the sofa looks awesome. The delivery guy was also very nice and helpful, helping me carry all the packages. Thank you guys!!

12 November 2024
Unprompted review
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Reply from Furni

Thank you so much for joining our Furni community!

Rated 5 out of 5 stars

Very Happy with my sofa

We had some issues with the shipping but Furni resolved it very quickly and my sofa was delivered. I am super happy with my sofa, it is very comfortable and the size is pperfect.

9 October 2024
Unprompted review
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Reply from Furni

thank you for such a nice review! wishing you all the best

Rated 5 out of 5 stars

Super sofa and happy customer

Many thanks for a great sofa and good service. Sofa arrived on time exactly as indicated. It was well packaged, undamaged and easy to assemble. Very happy with the product itself, it is comfortable, feels solid once assembled, and looks exactly as in the pictures. Considering perceived quality, I also thought it was great value. Many thanks!

10 September 2024
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Reply from Furni

Thank you Henri!

Rated 5 out of 5 stars

Merlot sofa its absolutely amazing

Merlot sofa its absolutely amazing! Its big, comfy, soft and looks sooooo good! 🥰👌 Its perfect for our family, this is what i was looking for ❤️‍🔥

23 August 2024
Unprompted review
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Reply from Furni

Thank you so much for choosing Furni! :)

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