Furnicons.com Reviews 

109
•
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

2 Eames DSR White turned yellow within 2.5 years and broke, the polypropylene turned out to be not stable for me (1.82, 86kg). Unfortunately it happened after the end of the warranty period, no refun... See more

Company replied

Rated 2 out of 5 stars

Already waiting for 4 months for my delivery. No pro active actions from customers support, only 'don't know when it will come answers' so far after mailing them. If there are delays I can understand,... See more

Company replied

Rated 2 out of 5 stars

Delivery in Netherlands is not good. I ordered 6 chairs and DHL delivers without warning, but after 2 times turning up unannounced they are instructed to have you, the Customer, hire a truck to Colle... See more

Rated 2 out of 5 stars

Goods ordered and finally well delivered. However had to wait for 3 weeks while initial response to mail was that stuff could be delivered withing couple of days.

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2.0

Poor

TrustScore 2 out of 5

109 reviews

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2.0

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(109)

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Rated 5 out of 5 stars

My Barcelona

Fast delivery on an outstanding item, named after the prestigious Barcelona Chair. We choose the one in brown color. It comes within 10 business days, well packaged to our house in Germany. Now we are thinking of ordering a second one with ottoman. The quality is outstanding, regarding the original, there is - to my mind - no difference at first sight. This is the third order via Furnicons, we already got the DAX chairs for our dining table and the Charles Eames Lounge Chair Replica. Feeling good surrounded by design classics. Will be ordering more in the future. Recommended!

8 March 2015
Unprompted review
Rated 5 out of 5 stars

Nice equipment, fast delivery

I ordered a design rocking chair from their site on a Saturday, during one of their special shopping weekends. Next week Tuesday it was delivered at my home. Quality is fine. I am happy with it.

22 February 2015
Unprompted review
Rated 4 out of 5 stars

good products good service

I have placed 3 orders to Furnicons ( 6 lounge chairs and 1 office chair ), and I'm really satisfied.
The office chair has just a small scratch in the back, but the other ones are perfect.
And they deliver very promptly when the products are in stock, and even when they are not.

29 October 2014
Unprompted review
Rated 5 out of 5 stars

Better than ever!

Got the opportunity to order on the Friday Night Shopping last week and ordered the Replica Eames Lounge Chair. Got this fantastic chair the next week (on Thursday). Everything's fine. This chair looks gorgeous!

14 September 2014
Unprompted review
Rated 4 out of 5 stars

Very good!

Ordered Eames DAW chair. Looks very good but doesn't have exactly the same comfort as the original. But god price and fast shipping, even to Sweden.

8 September 2014
Unprompted review
Rated 2 out of 5 stars

Delivery of package is not arranged

Delivery in Netherlands is not good. I ordered 6 chairs and DHL delivers without warning, but after 2 times turning up unannounced they are instructed to have you, the Customer, hire a truck to Collect the order or they will send it back. If only they would send a prewarning or put on the website when it is expected to be delivered, that would help. This is now the second time the logistics suck.

26 August 2014
Unprompted review
Rated 2 out of 5 stars

Waiting for Eames chair already 4 months

Already waiting for 4 months for my delivery. No pro active actions from customers support, only 'don't know when it will come answers' so far after mailing them. If there are delays I can understand, but inform your customers about that. I selected Furniconsbased on reputation and delivery time, apperantly I made a mistake.

28 June 2014
Unprompted review
Furnicons.com logo

Reply from Furnicons.com

Dear Marco,

Thank you for your review on Trustpilot.

As already explained over the phone we are really sorry about the long delivery to. We had some problems with the Lounge chairs and we were unable to deliver it to you.

I can see the chairs has been delivered by now and we hope that you like it.

Best regards,

Team Furnicons.com

Rated 5 out of 5 stars

Wunderful business Chair

It is a wunderful Business chair. Very good design and meterial. The colour is black in black and Love to sit on it.

I'm very happy to offer this nice chair.

I would recommend this company to anyone.

Yours faithfully

Benjamin Brochhagen

From Germany

7 June 2014
Unprompted review
Rated 2 out of 5 stars

Not satisfied

I got two chairs without feet and screws. Phoned already two times to the company and sended three mails and reminders. Everything they promised me to send or at least to inform me by phone or mail. Till now no reaction no phone no mail. Still standing here with two chairs in which we can't sit. It's a pitty because the delivery of the first part was OK.

18 May 2014
Unprompted review
Furnicons.com logo

Reply from Furnicons.com

Dear Dominique.

Thank you for your review.

Our customer service is open everyday from 09:00 till 21:00 you can call us between that time every day or send as an email.

I've checked with the customer service and it doesn't seem that we have received an email from you, we always reply all emails within 24hours.

I'm sorry to hear that the chairs that you have orderd are not in good shape, I'll let our customer service contact you today to provide them with a solution for you.

If you have any further quesitons, feel free to contact us.

Best regards,

Team Furnicons.com

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