Furniture Bros Reviews 13

TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.2

Poor

TrustScore 2 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bought a sofa on the 31st October…

Bought a sofa on the 31st October really not fit for purpose. Over stuffed and lumpy, back cushions too big and hang over the sofa. Seating cushions are poor quality and looks like I’ve had the sofa for years. Company are ignoring my calls. DO NOT BUY FROM THIS COMPANY A SCAM. I am instructing a solicitor to get this rectified.

31 October 2024
Unprompted review
Rated 1 out of 5 stars

Wrong sofas delivered on asking to…

Wrong sofas delivered on asking to return them ignored then the stiching started parting so then I was blocked I've had to go threw CAB to help get my money back. Thankfully collected and refunded. Now I have super quality sofas from Alternative company , yes cost more but if you get what you pay for and all they sell is rubbish please avoid.

9 June 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

Sofa was 1000 , 200 deposit which was given. Then to say they wouldn't fit it through my door. I asked for deposit back and told non refundable . Fast forward 4 days later to be told the boss will give it to you. Then wouldn't respond through email, Facebook or phone, after been told I'd be refunded by the boss! Had to get onto my bank and will be getting onto my solicitors first thing! Avoid like the plague !red 🚩🚩🚩

16 February 2024
Unprompted review
Rated 5 out of 5 stars

Bought fabulous couches beige beautiful…

Bought fabulous couches beige beautiful Chesterfield, they are stunning lm a very picky person wene picking out furniture but l must say they did not fail my expectations delighted with the service 😀 definitely will order again.

4 February 2024
Unprompted review
Rated 1 out of 5 stars

I had a horrible experience with this…

I had a horrible experience with this company! False advertisement!! What I had ordered was nothing like what I received. I sent it back only to wait 2 months to get back the exact same sofa with no adjustments made to it. When contacted them again to question it they had blocked me very unprofessional!

2 June 2023
Unprompted review
Rated 5 out of 5 stars

Sofas came very fast

Sofas came very fast
Guys were friendly and had a great laughter with them.
Removed my old sofas and stuck in new ones, all sorted really quickly.

9 March 2023
Unprompted review
Rated 5 out of 5 stars

The experience was just amazing

The experience was just amazing. The boys helped me get set up and it was really quick. The negatives are my sons won't stop sitting on the sofa all day!!!
My dogs hooked onto it too! Haha overall great experience lads well done. Will recommend you to my friends.

8 March 2023
Unprompted review
Rated 5 out of 5 stars

Got some sofas from these guys few…

Got some sofas from these guys few weeks ago and they were really polite, the service was amazing and my wife loves the sofas they are really comfy. The downside to ordering these sofas is I've put a lot of weight on from the Netflix and chill haha.

24 January 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look