Furniture At Work® Reviews 

7,973
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 339 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and excellent construction of the products, finding them well-made, sturdy, and visually appealing. Many highlight the efficient and fast delivery service, often receiving items earlier than expected, supported by good communication and helpful staff. The overall service is frequently described as brilliant, with people appreciating the promptness and professionalism. However, some people mentioned delivery issues like conflicting information, unexpected early arrivals, or items left inconveniently. There were also instances of incorrect or incomplete orders, such as wrong items or missing parts, and occasional damage to packaging. A few customers experienced delays without notification or problems with online ordering processes.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and prompt... See more

Product

People report positive experiences with product, often highlighting the great quality, value, and competitive... See more

Quality

Users describe positive interactions with quality, frequently praising the good quality of products like... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers found the ordering process easy and... See more

Service

Customers had positive experiences with service, often highlighting excellent communication and prompt... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good products, paid for installation which was done professionally with all packaging cleared away. The reason it's 4 stars rather than 5 is the delivery part. Received conflicting emails about the de... See more

Company replied

Rated 5 out of 5 stars

Ordered a 3-drawer filing cabinet which arrived quickly and in good condition and I’m very pleased with how it looks. It’s strong and solid and well-made. It looks great in my home office. I had a... See more

Rated 5 out of 5 stars

Not at all unhappy this time! We ordered 2 bookcases for our community library and I grumpily went there early to receive them since we'd been told they would arrive between 9.07am and 11.27am. I'm... See more

Company replied

Rated 5 out of 5 stars

Every single time I need to call or email Furniture At Work I am greeted with the friendliest responses. Everyone is super helpful. The main contact I have is with Amber who is honestly one of the mos... See more

Company replied



Company details

  1. #48 of 59 best companies in Office Furniture Shop

Written by the company

Furniture At Work® have been delivering outstanding office furniture products to businesses and organisations of all sizes for over 20 years. Every day we use our experience to provide high-quality office furniture and service at the lowest prices to match your business and home office needs. At Furniture At Work® you’ll find one of the largest collections of Office Furniture in the UK. We stock an impressive variety of essentials for your Office, School or your Home Office. Simply browse our website to check out our full product selection. Here at Furniture At Work®, we aim to deliver an incredible service to small, medium and large businesses across the UK. As the lifeblood of the UK economy, we understand how important it is to get incredible products to businesses at the very best price, something we deliver consistently in a number of ways. Everything you Need For Any Office With over 1 million products on our site, we have the widest available product range that meets the needs of every kind of workplace. No matter where your business is, Furniture At Work is the place to outfit your office. Whether you’re just starting out, giving your site a modern, stylish refresh or kitting out a number of locations, we can provide it all. From office desks and chairs to shelving and storage, we provide a one-stop shop for all your office furniture needs. Flexible Pricing For over 20 years, the Furniture At Work mission has sought to provide outstanding products to UK businesses at the very best price. We consider all our furniture to be priced competitively in the market, and we also provide a price match guarantee if you happen to find what you need cheaper elsewhere. Managing the outgoings of any business is tough, and we want to help. Our preferred method of payment is credit card so that the order gets processed seamlessly but we are also delighted to announce our brand new pay by Invoice service. Simply choose 'Invoice Me' at checkout (no boring forms to fill...), and we'll do the rest. We’ve designed this new service for all businesses, local government, NHS and schools. A Team That’s Here to Help The Furniture At Work brand is built on bringing more than just incredible products at incredible prices. We’re an important part of helping businesses remain operational every day. If you’re unsure what products are right for your environment, our skilled CAD team can work with you to get the most out of your space and ensure you comply with H&S guidelines. If you prefer we will also do a site survey for free so you can stick to what you are good at – growing your business. All that’s left to do now is try us out. Head over to the Furniture At Work site and order your new office furniture today.  

Furniture At Work®

Written by the company

To deliver fantastic service, we’ve built the Furniture At Work® brand on promises that ensure our customers leave happy. One of which is consistently low prices, something we deliver in a number of ways.
UK’s Best Prices! Here at Furniture At Work, we pride ourselves on offering the very best prices to our customers across the UK. We want to secure British businesses the best deals so they can focus on what’s important – investing in their enterprise. Many of our prices are discounted by up to 60% off the RRP, strengthening our confidence that, with Furniture At Work, you will be getting the best deal possible. For businesses, hospital, schools and more, kitting out your organisation leads to bigger savings. We offer discounts for bulk orders, allowing you to save more for purchasing high volumes of chairs, tables and other workplace furniture. Price Match Promise With our price match guarantee, you can be sure that with Furniture At Work, our prices and value for money cannot be beaten. If you find a lower price for our products from a different supplier, get in touch and we’ll be happy to match that price. But with the promise of 60% discounts on the RRP and discounts on bulk orders, it pays to come to Furniture At Work first for the best chance of getting amazing value on your workplace furniture. Year-Round Savings At Furniture At Work, the price you see is our very best price, no matter the time of year. No sudden increases followed by dramatic decreases – just the best value possible on quality office and workplace furniture. Plus, on top of consistently low prices, bulk discounts and the price match promise, we also run additional promotions every month so you can enjoy even further savings on the furniture you need for your business. All that’s left to do now is try us out. Head over to the Furniture At Work site and order your new office furniture today.

FREE UK Mainland Delivery!

At Furniture At Work® as well as stocking a wide range of great value office furniture we offer a choice of delivery services to the UK mainland for maximum convenience and for FREE on all orders.

At Furniture At Work® as well as stocking a wide range of great value office furniture we offer a choice of delivery services to the UK mainland for maximum convenience and for FREE on all orders.
Standard Delivery Standard Delivery is our most cost-effective service. Unless stated otherwise in the product description, the majority of items we deliver using this service are flat packed for easy self-assembly once you receive them. If you opt for this service, your furniture will be delivered to the ground floor or, if it is palletised, to the curb side. Express Delivery Express Delivery may be your preferred choice if you need your products urgently. Please note that this excludes bank holidays and weekends. As with Standard Delivery, if you go for this service your office furniture will be delivered flat packed (unless stated otherwise in the product description) to the ground floor, or to the curb side if palletised. Delivered & Fully Installed Delivered & Fully Installed is our most comprehensive service and it could be ideal if you don’t want to move and assemble your furniture yourself. If you book this service, our expert team will deliver your products to whichever floor you specify and they will also assemble them, ensure they are placed in the correct positions and remove all packaging. This delivery service removes any stress and hassle from the process of receiving and installing new items of office furniture.

Contact info

4.2

Great

TrustScore 4 out of 5

8k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(7,973)

325 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good product & happy with the…

Very good product & happy with the service.

23 February 2026
Furniture At Work® logo

Reply from Furniture At Work®

Hi Charlie

Thank you for your feedback. We’re pleased to hear you’re happy with both the product and the service you received.
If you need any further assistance, please visit www.furniture-work.co.uk or contact our sales team on 0204 506 2169 — we’d be happy to help.

Rated 5 out of 5 stars

Punctual and professional

Punctual and professional - would recommend

24 February 2026
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Reply from Furniture At Work®

Hi Tony

Thank you for your feedback — we’re pleased to hear you found our service punctual and professional, and we really appreciate the recommendation.
If you need any further assistance, please visit www.furniture-work.co.uk or contact our sales team on 0204 506 2169 — we’d be happy to help.

Rated 5 out of 5 stars

Fast delivery and great service.

Fast delivery with really lovely polite delivery men. 100% satisfaction. Best company I've ever used for work orders.

24 February 2026
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Reply from Furniture At Work®

HI Carolyne

Thank you for your fantastic feedback. We’re delighted to hear you were happy with the fast delivery and that our delivery team made such a positive impression. Your 100% satisfaction and recommendation mean a great deal to us.
If you need any further assistance or are planning future projects, please visit www.furniture-work.co.uk or contact our sales team on 0204 506 2169 — we’d be very happy to help.

Rated 5 out of 5 stars

Bought the two drawer oak filing…

Bought the two drawer oak filing cabinet. Really well made and very well packaged for transit and delivery.

23 February 2026
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Reply from Furniture At Work®

Hi Richard

Thank you for your feedback. We’re delighted to hear you’re pleased with the quality of the two‑drawer oak filing cabinet and that it arrived well packaged for delivery.
If you need any further assistance, please visit www.furniture-work.co.uk or contact our sales team on 0204 506 2169 — we’d be happy to help.

Rated 5 out of 5 stars

Fast delivery and great service

Fast delivery and great service. We are satisfied with the quality of the product.

14 November 2025
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Reply from Furniture At Work®

Hi Lehanie

Thank you for your feedback. We’re pleased to hear you were happy with the fast delivery, the level of service, and the quality of the product.
If you need any further assistance, please visit www.furniture-work.co.uk or contact our sales team on 0204 506 2169 — we’d be happy to help.

Rated 5 out of 5 stars

Brilliant service

Easy to order and a speedy delivery

20 February 2026
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Reply from Furniture At Work®

Dear Customer

Thank you for your feedback. We’re pleased to hear you found the ordering process straightforward and that your delivery arrived quickly.
If you need any further assistance, please visit www.furniture-work.co.uk or contact our sales team on 0204 506 2169 — we’d be happy to help.

Rated 2 out of 5 stars

Item not delivered to my home despite…

Item not delivered to my home despite me being in so I had to go and collect from Matalan. Blame the carrier

20 February 2026
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Reply from Furniture At Work®

Hi Andrew

Apologies for the issues with the carrier. We have given feedback regarding this. We are delighted you are happy with the product.

Thanks for ordering with Furniture At Work, if you need any new produts go to our website www.furniture-work.co.uk or call our sales team on 0204 506 2169

Kind Regards

Rated 5 out of 5 stars

regular process updates.

11 February 2026
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Reply from Furniture At Work®

HI Jane

Thank you for taking the time to leave your comments — we really appreciate your feedback.
It’s great to hear you were happy with your experience, and we’re pleased we could help.
For any future requirements, we offer over 1 million products available online at www.furniture-work.co.uk, or if you’d prefer to speak to the team directly, our Sales Team would be happy to help on 0204 506 2169.
Thank you again for choosing us — we look forward to working with you again.

Rated 5 out of 5 stars

Fast delivery

Fast delivery - good quality goods

11 February 2026
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Reply from Furniture At Work®

Hi Regan

Thank you for your feedback — we’re pleased to hear you were happy with the fast delivery and the quality of the goods.
For future orders, we offer over 1 million products available online at www.furniture-work.co.uk, or you can speak directly with our Sales Team on 0204 506 2169, who will be happy to assist.

Rated 5 out of 5 stars

Great cupboards

Bought two cupboards and bother arrived together so had to sort all pieces out for each separate unit and build. look good though. good value. very sturdy lockable units as described.

18 February 2026
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Reply from Furniture At Work®

Hi Faye

Thank you for your feedback. We appreciate you highlighting the quality and value of the cupboards and are pleased to hear they look good and are sturdy and secure once assembled. We also understand your comment regarding the delivery and thank you for your patience.
If you need any further assistance, please visit www.furniture-work.co.uk or contact our sales team on 0204 506 2169 — we’d be happy to help.

Rated 5 out of 5 stars

Very friendly service

Very friendly service. Also very, very efficient

18 February 2026
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Reply from Furniture At Work®

Hi Arwel

Thank you for your kind comments — we’re delighted to hear you found our service friendly and very efficient.
For any future requirements, we offer over 1 million products available online at www.furniture-work.co.uk, or you can speak directly with our Sales Team on 0204 506 2169, who will be happy to help.
Thank you again for choosing us — we look forward to working with you again.

Rated 5 out of 5 stars

Quick efficient service.

16 February 2026
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Reply from Furniture At Work®

Hi Muriel

Thank you for your feedback — we’re delighted to hear you found our service quick and efficient.
For future orders, we offer over 1 million products online at www.furniture-work.co.uk, or you can speak directly with our Sales Team on 0204 506 2169, who will be happy to assist.
Thank you again for choosing us — we look forward to working with you again.

Rated 1 out of 5 stars

It hasn't been delivered yet

It hasn't been delivered yet

17 February 2026
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Reply from Furniture At Work®

Hi Anna

I can see Colin our Customer Service Manager is speaking to you regarding the delivery date which is due early next week.

Kind Regards

Rated 5 out of 5 stars

Great as always

Fabulous as always!

6 February 2026
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Reply from Furniture At Work®

Hi Tracy

Thank you for your fantastic feedback — it’s great to hear “fabulous as always”!
For future orders, we offer over 1 million products online at www.furniture-work.co.uk, or you can speak with our Sales Team on 0204 506 2169, who will be happy to help.
Thanks again for your continued support — we look forward to working with you again.

Rated 5 out of 5 stars

Efficient Delivery

Delivered on time and team put tables together quickly and took rubbish away

13 February 2026
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Reply from Furniture At Work®

Hi Andree

Thank you for your feedback — we’re really pleased to hear everything was delivered on time and that our team were able to assemble the tables quickly and remove the packaging.
For any future requirements, we offer over 1 million products online at www.furniture-work.co.uk or you can speak directly with our Sales Team on 0204 506 2169, who will be happy to help.
Thank you again for choosing us — we look forward to working with you again.

Rated 5 out of 5 stars

Easy to order

Easy to order, great communication and fast delivery.

4 February 2026
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Reply from Furniture At Work®

Hi Dharmesh

Thank you for your great feedback — we’re delighted to hear you found the ordering process easy, the communication clear, and the delivery fast.
For future requirements, we offer over 1 million products online at www.furniture-work.co.uk, or you can speak directly with our Sales Team on 0204 506 2169, who will be happy to assist.
Thank you again for choosing us — we look forward to working with you again.

Rated 5 out of 5 stars

bTim made excellent work

Tim made excellent work, very professional and reliable all works very good, thank you

12 February 2026
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Reply from Furniture At Work®

Hi Natalie

Thank you for your kind comments — we’re delighted to hear that Tim provided a professional and reliable service and that everything was completed to a high standard.
For any future requirements, we offer over 1 million products online at www.furniture-work.co.uk, or you can speak directly with our Sales Team on 0204 506 2169, who will be happy to help.
Thank you again for choosing us — we look forward to working with you again.

Rated 4 out of 5 stars

Good furniture.

12 February 2026
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Reply from Furniture At Work®

Hi Kevin

Thank you for your feedback — we’re pleased to hear you’re happy with the furniture.
For future orders, we offer over 1 million products online at www.furniture-work.co.uk, or you can speak directly with our Sales Team on 0204 506 2169, who will be happy to help.
Thank you again for choosing us — we look forward to working with you again.

Rated 5 out of 5 stars

prompt service

prompt service, clear communication and products good quality.

12 February 2026
Furniture At Work® logo

Reply from Furniture At Work®

Hi Kayleigh

Thank you for your feedback — we’re delighted to hear you were happy with the prompt service, clear communication, and the quality of the products.
For future requirements, we offer over 1 million products online at www.furniture-work.co.uk, or you can speak directly with our Sales Team on 0204 506 2169, who will be happy to assist.
Thank you again for choosing us — we look forward to working with you again.

Rated 5 out of 5 stars

Easy to order and pay online

Easy to order and pay online. Website was also easy to access and navigate.
Delivered on time

11 February 2026
Furniture At Work® logo

Reply from Furniture At Work®

Dear Customer

Thank you for your feedback — we’re pleased to hear you found the website easy to use, the ordering and payment process straightforward, and that your delivery arrived on time.
For future orders, we offer over 1 million products online at www.furniture-work.co.uk, or you can speak directly with our Sales Team on 0204 506 2169, who will be happy to assist.
Thank you again for choosing us — we look forward to working with you again.

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