FurnitureCart Reviews 

The furniture piece (TV Console) was exactly what I ordered and delivery was timely. However, I was disappointed that the console had minor damage to the item. Caution should be taken in wrapping and protecting furniture so they won't damage during shipping. Also, inspect furniture thoroughly for damage(s) before delivery personnel leave.

Easy to order, received order sooner than expected, the folks who set up the bedroom were efficient and professional. Great experience!

Had a delivery today and the driver literally left the delivery truck idling empty on my street for OVER AN HOUR with nobody inside. Extremely wasteful and inconsiderate. I had to apologize to multiple neighbors. I would never give this company any business in the future.

Love our new chairs and Furniture Cart was amazing, and all my parts were there, easy to follow assembly instructions and packed perfectly!

I was reluctant to make such a large purchase from furniture cart a company I didn’t know. But I’m glad I did take a chance. The furniture arrived in perfect condition. The sideboard and chairs are beautiful. I can’t stop looking at them. When I need to purchase more furniture Furniture Cart will be the place to go. I will be glad to recommend Furniture Cart. Thank you Furniture Cart!!"

Love my new kitchen Island. It's just as I imagined! Very well made and beautifully finished details.

I was also expecting it to take 3 months to receive and got it within 4-5 weeks.

Furniture Cart has fantastic customer service and sells a great product. Delivery time was exactly on-time. The product came very well packaged and in perfect condition.

A local retailer no longer sold the set I wanted which is how I found furniture cart. Ordered two end tables and a coffee table back in November, received it in March. The end tables were fine upon unpacking, however the coffee table had a damaged corner upon unpacking. Packing was perfect which made me feel confident the product would be fine, I was wrong. Furniture Cart only refunded me $175 for this damage. I had to take it to a local furniture repair shop and pay $250 out of pocket. Would’ve been nice to be refunded the $250 it cost for the repair. Would I order from them again? Never! Lesson learned the hard way!

I’ve heard of so many furniture places putting people on a waitlist due to Covid for 6 months plus… I got my couch in 6 days … amazing quality so worth it !

We love the bedroom furniture purchased and professionally delivered and assembled to our door. However, in the middle of assembly, the delivers, who were great, noticed that the wood frame of the king-size bed looked like a different wood/color than the rest of the bed. And I agreed. They immediately had a representative on the phone and I spoke directly with the person who was going to reach out to the manufacture (with the picture) to discuss whether or not this was correct. He was going to get back to me within 2/3 days with a solution -- 1) have the boards replaced and bed re-assembled by white glove, or 2) confirm if this is the natural color of the furniture. Not sure what the outcome would be if this was natural (because it definitely does not look like the rest of the bed), but I was expecting it to be corrected. I have not received any response -- phone call, email, or text from FurnitureCart and it has left me with an unsettling feeling of dissatisfaction. It turned out to be a disappointing experience for lovely furniture (minus the dis-coloration from the bed frame).

Horrible experience- avoid this place for your own good.
Zero stars more closely describes my experience.
Ordered a bedroom set with 8-10 week lead time at purchase- they strung us on for months- we finally get the call- OVER ONE YEAR AFTER ORDERING- delivery was set for a Saturday between 6-9pm? Weird but we waited a year- no show- no courtesy call- nothing- cannot reach anyone until Monday morning- oh the truck broke down- why no call? The driver had our number to call us when 30 minutes away- no explanation- they say maybe next week or the next time we are in your area- huh? I gave them 7 days from original delivery date or cancel everything- then we get a notification later that day that they will deliver on Wednesday- we had no help for Wednesday so they said they would bring the items to the bedroom but not set anything up- great- this is heavy stuff and we had people waiting here on Saturday to help. Delivery window was 2-6 - at 6:15 they show up - in a giant hurry- damaging boxes- sliding boxes on the hardwood floors- i asked why they were not bringing the items upstairs as they promised- the guy was rude- and short with me- NO deliver inside only- I tried to explain- but they were too lazy or in too much of a hurry to leave and would not help- we started unboxing the smaller items and everything has damage- what a joke of a company. This is one to avoid for sure- too many other choices to be treated like dirt dealing with FurnitureCart.com
Order number 100072833

UPDATE: 11/24/23
Today, the parts for the damaged drawer showed up. I sent an email letting them know my item was damaged on April 27, 2020. 42 months later, I finally have all the parts. At this point, even if Furniturecart returned my money and told me to keep the product, I would not change this review. Absolutely shameful!

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I will say the king size bed frame with lingerie chests is built well with quality materials. However, things go downhill from there. The bed frame was damaged at some point during shipping, destroying one of the drawers. The drawer slides were also destryed, along with scuffing a few drawer pulls badly. I immediately contacted their customer service department about the issue. It took almost one year to the day to recieve the replacement drawer. That said, they sent the drawer and the drawer face only. No replacement hardware. Contacting them again pertaining to the missing hardware and replacement drawer pulls, they "put an order in" for those items. Another year later, that order has been canceled on their end. I never did recieve the hardware, drawer pulls, nor any correspondence from furniturecart. I'm happy with my purchase, however, the way they run their business is rather shady! I would not recommend purchasing from this company, as they do not stand behind their product!

Great furniture and customer service!!! Highly recommended!!!

I like the furniture I have bought recently. The only thing is bothering me is the fact that wood trim on the arms and couch is not lined up evenly. Arms trim is lower then on the coach and love sit.

I purchased Ashley Beacroft outdoor sectional and have only used this sectional for one summer and the cushion covers are already unravelling. This was a $2,000 purchase. I keep the set covered when not in use and have no pets or small children to tear it up. I was attracted to this set because it had a nice fabric to it, rather than the standard canvas feel of outdoor cushions, but clearly they won't last. Furniture Cart contacted Ashley Furniture, but they are refusing to send replacement covers and state their outdoor furniture has no warranty at all. Each piece of this sectional has a warranty card attached to it stating the warranty for the cushios is 1 year. They only suggested I purchase replacement cushions, eventhough I only need the covers. Wouldn't make sense to throw that money away, seeing it won't even last a year.

The product was exactly what we ordered, in great condition. Very competitive pricing. Customer service was great throughout the entire process and I appreciate the security levels they go through to ensure no fraudulent activity. My only issue was that there was no option for in home delivery, only curbside. Which may be due to covid, but I'm pregnant and my husband has a broken back. The freight delivery man was great and got it as close to the door as possible, but I definitely would have paid additional for in home delivery if it had been available.

My order could not have gone any smoother. Andrew assisted me with my order that needed to be ordered while still at our old house but then delivered to our new house, with the complications of old addresses on credit cards etc. I felt like he took care of us personally. I was so happy the order went perfectly. But THEN the delivery day came with the white glove service. They were true professionals. They took such good care to come in to the house and didn't leave a scratch anywhere. They built the bed exactly where we wanted. It was absolutely beautiful. I can not remember the last time I had such a great and smooth experience with both purchase, delivery and satisfaction of the actual set. It looks gorgeous. We slept on it last night and are completely happy. Thanks so much Furniture Cart! Thanks so much Andrew! Thanks so much to your white glove service. It was totally worth every penny! Thank you.

Table is beautiful! Very solid and heavy which i love. Very pleased!!

I absolutely love the bed and dresser. It’s very good quality and arrived in good shape. I would definitely recommend.