Wish I had read the reviews before ordering. Ordered a sofa, as delivery stated 2 white gloved delivery and assembly, done the 24/7 chat.... turns out its NOT 24/7 chat, sent a message at 2am (... See more
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See what reviewers are saying
Once again a great service from Ajaz. He arranged for a fabric Swatch from manufacturer. I contacted him by email, instant answer to my further questions, I purchased a sofa online. A great price, fur... See more
Just taken delivery of our purchase so not checked contents however got to say that the guys who delivered it were absolutely first class (Barry & Ian). Went out of their way to get the delivery into... See more
Placed an order online ,always worrying when spending a lot of money from a company I’ve never heard of but furniture direct were great , from the initial order confirmation and communication abou... See more
Company details
- Home Furniture Shop
- Antique Furniture Shop
- Bedroom furniture shop
- Garden Furniture Shop
- Mattress Shop
- Office Furniture Shop
Written by the company
Independent furniture retailer, serving customer since 2006 with over 48000+ products and over 100+ Major furniture brands across UK & Europe. We pride ourselves on offering the highest levels of customer care and uncompromising service from order all the way to delivery. From wardrobes, dining tables, desks, coffee tables, beds, bedroom furniture, mattresses, home office furniture, sofas, chairs to TV cabinets, you’ll find everything you could want at Furniture Direct UK for every room.
Contact info
2 Checketts Road, LE4 5EP, Leicester, United Kingdom
- 0116 235 7786
- ajaz@furnituredirectuk.net
- furnituredirectuk.net
4.0
Great
689 reviews
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Hasn’t replied to negative reviews
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Great service and value.
Great dining room table at a very good price. Good communication with Furniture Direct and good delivery times with friendly and polite delivery drivers. Would look to buy from Furniture Direct again. Thanks.
16 July 2022
Reply from Furniture Direct (Leics) Limited
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Very Happy
Quality of the product I bought was first class, the item came well packaged to avoid damage. Delivery was earlier than indicated at point of order. Overall, I was thoroughly pleased with the experience of Furniture Direct
30 June 2022
Reply from Furniture Direct (Leics) Limited
Thanks for your valuable feedback.
Deliver came at the time said .
22 June 2022
Reply from Furniture Direct (Leics) Limited
Thanks for your valuable feedback.
Headboard arrived after a few weeks
Headboard arrived after a few weeks. Got a phone call to confirm arrival. Product is good quality. Overall very good.
21 June 2022
Reply from Furniture Direct (Leics) Limited
Thanks for your valuable feedback.
Excellent product
Excellent product, service and very quick delivery, a big thank you to your delivery team, very polite and helpful
15 June 2022
Reply from Furniture Direct (Leics) Limited
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime
We ordered a set of drawers
We ordered a set of drawers, which arrived in perfect condition and ahead of time. Communication was excellent too.
22 May 2022
Reply from Furniture Direct (Leics) Limited
Thank you so much for taking the time to leave us a rating
Bentley Vintage Peppercorn Dining..
I ordered the Bentley vintage peppercorn dining table & chairs… prompt communication…extremely helpful.. delivery on time… I would recommend 5*
21 March 2022
Unprompted review
Reply from Furniture Direct (Leics) Limited
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Super fast delivery exactly as stated…
Super fast delivery exactly as stated on the website. I was dubious about the payment portal but it turned out to be fine. Delivery partner was very communicative and pleasant.
14 March 2022
Super good quality frame
Super good quality frame. Love the colour and style. Fits in perfect with our room decor!
8 March 2022
I found them to be very helpful
I found them to be very helpful, my furniture was delivered early and I would order with them again
8 March 2022
Lovely shelf unit
Lovely shelf unit. Worth every penny & delivered a week after placing the order.
I'm very happy with my purchase.
8 March 2022
Gorgeous drawer set from Furniture…
Gorgeous drawer set from Furniture Direct (Barcelona Double dresser 4+4 drawers) it was delivered super quick and whilst it took some time to assemble we are really happy with the finished product, great quality and would definitely recommend
27 February 2022
Unprompted review
Product arrived on date and time as…
Product arrived on date and time as promised.
Well packaged but instructions to assemble not entirely clear, it would have been helpful if the pieces were numbered along with the item list and clearly identified, so that you knew what piece went where.
Got there eventually
Product looks great!!
18 February 2022
Everything went straight forward and to…
Everything went straight forward and to plan.
22 January 2022
I placed the order in November and…
I placed the order in November and still waiting for any news from the company.
P.S. Several days after the review my bed was delivered.
21 January 2022
Reply from Furniture Direct (Leics) Limited
Hi, sorry for delay.
we'll sort it out asap.
Thanks
Furniture Direct UK Team
Apart from not phoning to confirm…
Apart from not phoning to confirm delivery date, as they said they would, I do not have any complaints. Once confirmed delivery was timely and drivers polite. I am very pleased with the furniture and I am thinking of ordering another piece from Furniture Direct.
21 January 2022
Really pleased with our furniture
Really pleased with our furniture. Arrived within the allocated time frame. A lovely addition to our home. Would definitely recommend you to our friends and family.
6 January 2022
Well done on great products
Well done on great products, safe and secure delivery. Would certainly recommend and will use again when we need something!
31 December 2021
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